Gregory's Sewer & Drain Cleaning LLC

I was recommended this company from a fellow person in my community. I text the number on a Saturday and received no reply, EVER. I ended up calling them a few days later (Thursday). I specifically told them I wanted someone to come out and give me a quote because we didn’t know what we were dealing with. They never said there was a service fee to send someone out. They told me they could do Tuesday and it would take 20-30 mins. The owner told the technician that we wanted an install and they came in and spent 2:45 here. No one gave me a quote they just said they were going to Lowe’s. I told them let me know if there was anything as I had to go back into a meeting (I work remotely.) They installed 1 line with a T to splice the line to the fridge form the RO system. They charged me $150 each for what says two lines! They did remove the old one and add a cap to it, but that just comes with installing a new one. You have to remove it to install the new line. It took TWO people nearly three hours to remove a single line and cap it off, and to install a line with a T. They did not have to drill anything as the holes were already in the floor! They broke a glass on accident, no worries. They picked up a part at Lowe’s that was missing items and had to go back for more parts. They then cut 45 mins off the 2:45 time. They did not clean up all of the glass they broke. They did not clean up all the water on the floor downstairs or in the cabinet. They did however soak up the water in the cabinet with a swiffer heavy dust pad. They did not ask for a towel or use the 2 rolls of paper towels to clean up the mess. They later told us that the charge details on the invoice don’t matter and to ignore them after we questioned them. $150/line somehow translated to $150/hr. If you do give a quote, and charge for it, try removing that total from the bill total if you win the job, as that is common practice. Just a suggestion. Most of this I can look over, but not listening when I specifically wanted a quote and then Charging nearly $400 is outrageous. Money is tight for most of the working class and even more so after buying a new home and a whole home water system. This should have been a simple quote that could have turned into an install. But they did not properly communicate to their employees and then it took much longer than it should have with two people. I am very pro small business and I am VERY disappointed!

I have had terrible water pressure in my bathroom for a while now, and Matt and Dalton came and had it fixed within 30 minutes or so!! They both were very polite and answered every question I had with no hesitation. They also explained in a manner I could understand. I will definitely be calling Gregory's for any future plumbing issue, and you should too :). Thanks again Matt and Dalton!!!!!

Great-quick-and explained all.

Ivan was prompt, professional, and friendly. Came and worked quickly on a Sunday evening. Would definitely hire again!

Work was done quickly and professionally. Ivan was personable and friendly while completing the task.

Ivan was very responsive and knowledgeable and I will be contacting him for any problems I have in the future and will recommend him to friends and family.

Great! He answered the phone. Called to let us know he was on the way. Came when he said he would. Very good person. We will recommend him to other people.

Ivan was terrific. He had to access our main sewer line by pulling up our toilet due to us not having an outside cleanout. Within 90 minutes we went from having completely backed up drains to everything being back in running order. He was extremely professional and will definitely be our go-to plumber from now on.

Highly recommended. Very professional, Very fair price. Will definitely recommend to anyone needing plumbing services.

Excellent, they were at my house the next day and took care of the problem quickly. Very respectful and professional.

He was very responsive and very clear on what was needed and communication was great and work was done fantastic! Definitely will hire him again for all my other houses.

very quick and efficient, I would definitely recommend to anyone. ?

Ivan Gregory was very prompt and professional. The price he charged ($120) was very reasonable for the great service provided! I would and am going to hire him for all my other plumbing needs!

He came very promptly. Found the problem quickly solved it And he was professional and courteous. I will use him for any further needs.

called him on a Saturday morning, he was out within 2 hours to give an estimate and get the ball rolling to replace line. Rain prevented him from digging immediately but he did what he could to make sure I had water until the repairs were done. Completed the job in less time than expected. He went above and beyond by replacing a fill valve in a non working toilet before he left. The cost was much less than other quotes I received from other companies. Professional, helpful and timely. I would highly recommend to others.

I called just after 7am in the Morning on Saturday. The owner of the business picked up my call & gave me a time he'd be available. Ivan gave me time to get verification that time would be good. When I called back I got both pricing and approximate duration for that type of service. Both were quite reasonable. He showed up, on time, prepared, and managed to fix the issue in less than 30 minutes - and said it's the worst grease blockage he's seen (and showed us the ick that was blocking the pipe). When we bought the property that drain was barely working - we didn't know the previous owner had poured grease down her kitchen drain; for years!

Ivan, was out there with an hour or so. He gave me an update via text because I wasn’t able to be there (rental property) and even sent pictures of the problem he found. Would recommend him to others and will hire him again.

Quick and effecieng

They were very professional and explained everything to me in detail and I would definitely hire them again.

Very well. Rain storm flooded basement on Saturday. Ivan answered phone and came in an hour. Courteous and professional Will call in future

My husband called and Mr. Gregory picked up, arriving at our home within two hours. He did the work efficiently and professionally...and he didn't overcharge. If we ever need a plumber for any job, we will call Gregorys', again. I highly recommend Mr. Gregory and his business to anyone.

Ivan did an excellent job. He came out in the evening and did not charge us extra and he identified a dangerous electrical problem as well. The second time he came out when it was a very busy day (3.5 inches of rain in 4 hours) and was able to come and fix our problem quickly. Prices are more than fair and always a job well done!

Great recommend to everyone I know very respectful young man

Service was great! Gave Ivan a call and he was at my house within the hour!

He arrived soon after I called and had all of my drains and toilets working in about 30 minutes! I will definitely call him for any future problems!