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Approved Pro

Sub-Surface Well & Pump, Inc.

Well Pump Repair or Service,

About us

At Sub-Surface Well & Pump, we have 40+ years of experience in the water well industry. We drill residential and commercial water wells , install submersible well pumps and water storage pressure tanks. We're able to service any problems you might have with your water well system. We hold ourselves to the highest standards. Whether our professionals are providing a thorough analysis of your home's well system, explaining how a water system works, or recommending one that is right for you, the one thing that is certain is nobody brings a higher level of professionalism into your home. We value quality and guarantee a pleasurable customer service experience. We look forward to serving you.

Business highlights

Emergency services offered
48 years of experience

Services we offer

Water Well Chlorinations, Water Well Drilling , Water Well Pressure Tanks, Water Well Pump Install , Water Well Pump Repair

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 29 reviews
Greg S.
Jan 2022
5.0
Well Pump Repair or Service
Yes, I recommend this pro
$31,000
Rapid response and had the pump fixed the next day.

Aaron B.
Nov 2021
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Quick and friendly service.

Lawrence V.
Apr 2021
5.0
Well Pump Repair or Service
Yes, I recommend this pro
$1,800
Nice guys that know their business. They respond quickly and do great work

Charles S.
Mar 2021
5.0
Well Pump Repair or Service
Yes, I recommend this pro
$3,200
Prompt, friendly, efficient, clean.

Vic M.
Nov 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
VERY HAPPY WITH QUALITY AND SERVICE I WOULD RECOMMEND THEM

Steve N.
Nov 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
$1,325
When my main water supply started leaking underground, I panicked because I have no idea on how to fix this problem. I called several companies and settled on Sub-surface because of price, years of experience and professionalism on the phone. The owners sons were very friendly and worked VERY hard to restore my water to the tank and went above and beyond to make sure my water was running in my house as well. I LOVED the service I received from Sub-surface.
Response from Sub-Surface Well & Pump, Inc.
"Thanks Steve! It was an absolute pleasure doing business with you. As always, feel free to call us with any questions/concerns/issues you have in the future."

Tony A.
Nov 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Fast response. Made clear what the issue was Upfront with cost Returned the next day finish the job Recommen highly
Response from Sub-Surface Well & Pump, Inc.
"Thank you Tony! Your project was a little challenging given some size constraints and environmental obstacles... however we love a good challenge. As always, feel free to call us with any questions/concerns/issues you have in the future."

Brenda M.
Aug 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
This company did a great job. They provided a great service in a short period of time. I loved how they work. I would definitely recommend them.
Response from Sub-Surface Well & Pump, Inc.
"Thank you for the kind words Brenda. We take pride in the quality of our work and the service we give to our customers. With the amount of experience we have, most jobs tend to go quickly and easily. As always, feel free to call us with any questions/concerns/issues you have in the future."

David B.
Jul 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Good people. I recommend their work. They showed up on time, did good clean work and came back happily to correct a small issue. Highly recommended.

Dianne B.
Apr 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Prompt service, easy to work with. We agreed on a day and time that would work for both of us. Got text when they were on their way and they arrived exactly when promised.

Sean O.
Jan 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Great work, very helpful and offered up great advice.

Brett B.
Dec 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Prompt, friendly, reasonably priced and did all that was required quickly

Sheri N.
Nov 2019
5.0
Yes, I recommend this pro
$2,900
We called Sub-Surface late Saturday afternoon and told Nate the dilemma about our well pump (SUPER loud & running all the time) and our well tank (no pressure). He gave us an â estimateâ over the phone. After we called a few more places we decided to stick with Sub-Surface, so we called back and they were able to get us in on Monday morning (job should take 2-3 hours). Nate and Jason arrived right at 9, changed out the well tank and our well pump. Nate explained that the bladder in the tank ruptured, which is why there was little pressure and also why the pump ran all the time. Because we werenâ t sure how deep our well was, we ended up pay slightly more than what was quoted ($60 for pipe, wire and a new pressure gauge) but it was well worth it. Nate and Jason finished the work in 90 minutes and insisted on leaving their shoes outside the front door EVERY time they came in the house. Highly recommend this company!!

Frank H.
Oct 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
$2,280
I had a time frame emergency (wedding to go to). They arrived early, did a professional job, with quality workmanship. I now have water and I was able to make the wedding. Great Job !I would recommend them to anyone.

Steve M.
Sep 2019
5.0
Yes, I recommend this pro
Nate and Jason were very professional as well as friendly. They kept us informed throughout the process and answered all of our questions. They came in right on their estimate which was very reasonable. Definitely a wonderful company that I highly recommend.

Graham L.
Jul 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
The whole experience with this company was great! I would definitely recommend them to anyone looking to have well work done.

Don T.
Jul 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Job well done

Lorna K.
Jul 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Excellent service, very knowledgeable

Rodney L.
Jul 2019
4.5
Well Pump Repair or Service
Yes, I recommend this pro

Patrick M.
Jul 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Our water stopped completely. These guys were on the scene right away, and quickly and professionally diagnose the issue. They replaced the pump and we had water again in a few hours. The family has been in the well business for generations. This is a call you never want to make, but if you need to make it I would call these guys.

Jean S.
Jul 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
I usually DIY almost everything for my house, but the well issue I was having was just a bit beyond my skillset. Other local well/plumbing companies turned down my project, but Jason and his brother were very helpful and willing to take it on. They were upfront and honest with really great communication. Very knowledgeable and flexible. I'd never had an issue with my well before, but if I ever do again Sub-Surface will be my first and only call. Would highly recommend.

Tony K.
Jun 2019
4.0
Well Pump Repair or Service
Yes, I recommend this pro
They came out right away.

Carole H.
May 2019
4.5
Well Pump Repair or Service
Yes, I recommend this pro
Good with explanations, really tried hard to solve the problem which they did, for the least amount of money.

JANET B.
Apr 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro

Leonid S.
Mar 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Showing 1-25 of 29

Licensing

Licensed*

Trade License Number

102-004256

Trade License Locale

IL

Trade License Expiration

01/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sub-Surface Well & Pump, Inc. is currently rated 4.9 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Sub-Surface Well & Pump, Inc. accepts the following forms of payment: CreditCard

No, Sub-Surface Well & Pump, Inc. does not offer free project estimates.

No, Sub-Surface Well & Pump, Inc. does not offer eco-friendly accreditations.

No, Sub-Surface Well & Pump, Inc. does not offer a senior discount.

Yes, Sub-Surface Well & Pump, Inc. offers emergency services.

Yes, Sub-Surface Well & Pump, Inc. offers warranties.