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S & K PLUMBING CO
Acoustic Ceiling Tiles - Install, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install,
About us
S&K Plumbing Company was founded in 1994 by owner Jeff Killian. Starting off, Jeff was the only employee. Although the company has grown some, it is still a family owned and operated company that has been able to keep it's personal-attention roots. Originally only focusing on service work and minor sewer repairs, S&K Pluming now specializes in all applications of underground sewer and water installation, repair and replacement. This expansion has not changed their tradition in plumbing service and repair at all. From minor household plumbing repairs to major remodeling and new addition construction, S&K Plumbing has the ability and skills to do any work and solve any problem. Since the start, a focus on professional, high-quality work, with an emphasis on customer service and reliability, has helped S&K become a well known and reputable plumbing company in the Chicago suburbs. Having done work in all the surrounding villages and townships, the licensed plumbers of S&K Plumbing know state and local codes and requirements. When something breaks, we know how to fix it properly, even if it happens at 2AM. Our 24-hour answering service puts you one phone call away from a licensed plumber on call. When you call our number, you will talk to a person, not an answering machine or paging system. Only a licensed plumber takes the call for emergencies, so when disaster strikes, the person on the other end of the line will know what to do and be ready to help. ***If you have an urgent need addressed, please CALL our main number and speak with someone in our office to make sure we can address your urgent need immediately. Messages sent through email and the Angie's List message system may take a few hours to be returned.***
Business highlights
Se habla espanol
Emergency services offered
31 years of experience
Services we offer
BACK-UP PUMP SYSTEMS, CAMERA INSPECTION OF SEWERS AND DRAINS. SALES AND INSTALLATION OF FIXTURES: SINKS, CUSTOM SHOWERS, FAUCETS. BACK HOE SERVICES: SEWER CLEAN OUTS INSTALLED SEWER AND DRAIN LINES INSTALLED & REPAIRED, FREE ESTIMATES UPON REQUEST. GENERAL PLUMING SERVICE WORK & REPAIRS. SUMP PUMPS, GAS LINE REPAIR AND INSTALLATION, KITCHEN & BATH REMODELING, SEWER & DRAIN CLEANING/RODDING, SHOWERS, TOILETS, TUBS, WATER HEATER REPAIR & INSTALLATION, WATER SERVICE LINE INSTALLATION & REPAIR.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.781 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 7% | ||
| 4% | ||
| 1% | ||
| 4% |
Showing 1-25 of 81 reviews
Peter V.
Aug 2021
Overall, I was not pleased with the work being done. My install did not go well at all. I went from failed pump with no flooding to new pump and flooding. S&K had to come back out and proceeded to cause a overspill 2x more times before correcting the issue. They also left me with the mess to clean up. This was sewage water by the way. They also did not reseal the pit cover. I had a another plumbing company come out and double check the work and seal the pit cover. I would not use them again.
Response from S & K PLUMBING CO
"Mr. [Member Name Removed], We installed and tested an ejector pump Monday 8/2/21. When you contacted us that evening about a back-up, we came out to see what happened. Upon inspection, we found the weep hole drilled in the PVC pipe from a prior installation had become clogged and not allowed air in the impeller chamber to escape, causing the pump to run but not move water. We drilled a larger weep hole higher to prevent this problem from occurring again. While testing the pump, there was an issue where the power cord interfered with the switch after a couple cycles causing a single overflow from the floor drain. We adjusted the switch and cord and ran water during which the pump cycled many times perfectly, there was never a second overflow. We then used towels you graciously provided us to soak up the water that had come up. The water that spilled out of the floor drain was water that had just been run through a shower, lavatory and empty toilet and did not contain any wastes or solids. Once we soaked up the water with the towels, we left them near where the water had been. We would have been happy to do more or aided further in cleaning up a large quantity of soaked paper towels that had been there prior to our arrival, but you did not indicate you wanted us to do so once we finished. We also informed you that the pit cover was not able to be properly sealed because a previous installation had drilled a hole in the cover to run PVC pipe from the laundry into the pit and caulked around it and the only way to properly seal the pit was to repipe the laundry line to the pit according to code. If another company "sealed" the pit without doing this, they likely put a large amount of caulk around the pipe to "seal" the pit against code. Once finished, we asked if you had any other questions or needed anything else, you stated you did not. We appreciate the opportunity to provide service to you and hope that we can open a dialogue to allow us to address any further concerns you still have, don’t hesitate to contact us any time."
Chris V.
Mar 2021
Plumbers were on time and completed needed work well and on a timely basis.
Response from S & K PLUMBING CO
"Thank you for taking the time to review us! We appreciate the opportunity to help you and hope you keep us in mind for any future needs. Feel free to email or call us any time with any other problems that come up."
Michael B.
Nov 2020
Very professional and efficient job.
Response from S & K PLUMBING CO
"Mr. [Member Name Removed], thank you very much for taking the time to review your experience with our company. We are glad to see your experience was satisfactory and we look forward to helping you again in the future with anything you may need. Feel free to contact us any time, day or night, if you ever have any further needs and again, thank you."
John S.
Oct 2020
Our regular plumber was out Monday to do routine maintenance on our sewer line, rodding out roots, etc. They stopped, saying there was a blockage, they couldn't get through. They marked the blockage in the street, (one of their crew said "get some quotes"). The office sent a proposal, $15,000 +, with more ups and overs. We contacted the Village, who sent a list of contractors. We hit the list first thing Tuesday and through some kind of divine providence came in contact with Jeff Kilian, S&K. "If it's not a broken pipe, if anyone can get through the clog we can. We have special equipment." Jeff stopped by, the same day, Tuesday. He and his crew rodded the next day, Wed., for four hours. They got through. The problem: the Village T was compromised, needs to be replaced, but we were operational again. I had the same experience with surgeons last year; many just plain don't know their craft. Then I found "the one." Head of ortho at top hospital. Figures. When it comes to sewer work, Jeff is "the one". He saved us approximately $14,000. (Kilian is plumbing royalty here in the Village; the firm started here in 1928, Jeff worked there many years then struck out on his one to tackle tough jobs like this one). Jeff told me, additionally, that some 40% of their work is redoing the job where others failed. (Includes us.) For five star review, we give S&K 10 stars.
Response from S & K PLUMBING CO
"Mr. [Member Name Removed], we greatly appreciate you taking the time to review your experience with our company. We look forward to helping you with any other services you may need in the future as well, we offer the full line of plumbing services. Feel free to contact us any time, day or night, if you ever have any further needs and again, thank you."
David M.
Sep 2020
Solid work. Would definitely recommend, and use them for future tasks.
Response from S & K PLUMBING CO
"Mr. [Member Name Removed], We are very glad you are happy with our service and greatly appreciate your business. Please feel free to let us know if you ever need anything else. We are available 24 hours a day, 7 days a week for any plumbing problems that may arise. Thanks again for your business and kind words."
Alexander H.
Dec 2019
On November 22nd the employees of SnK Plumbing finished the work under an hour and it was quick process without any issues. So far it has been two weeks without problems and my family is happy that we can use the dishwasher again. Thank you SnK Plumbing. -Alex
Response from S & K PLUMBING CO
"We are glad to hear everything is working well. Please don't hesitate to contact us if there are any future issues with any of our work or if you or your family have any other questions or concerns. Thanks again!"
Carmen S.
Nov 2019
The gentlemen arrived on time and they completed the job in about 2 hours. I needed new pipes in my half bath; then the new vanity and faucet were put in. They left my bathroom looking brand new! They also Roto-rooted my tub and the water goes down like magic! No mess left behind either. I would highly recommend these plumbers!
Response from S & K PLUMBING CO
"We appreciate the opportunity to work for you and hope to offer our services to you again for any future needs. Thank you!"
Sheree V.
Sep 2019
It went great. Very professional. Work was done right and within the agreed upon time frame. I would hire S & K PLUMBING CO again.
Response from S & K PLUMBING CO
"Thank you very much for taking the time to review our company and work. We hope to offer more services to you in the future if the need arises."
Kendra P.
Sep 2019
Labor day weekend rolled around and we can home from work to some nasty black backup in our basement living area. Dispite the holiday, Brian from S and K took our calls, reassured us that the work would be taken care of, and sent techs out first light so we could rest easy. Response was faster than our insurance! Techs were polite, clean and called to let us know when they would arrive. Explained where they needed access around the house and outside. The equipment was brought in and pipes cleared in less than an hour. They cleaned up behind themselves, left contact info in case anything else was needed - I am forever grateful how quickly they handled everything from start to finish.
Response from S & K PLUMBING CO
"Thank you for your review! We are always happy to help out and hope to hear from you if you ever need anything else in the future."
Malcolm L.
Sep 2019
S&K are great at what they do. They are always on time and very professional. After they are done with the required services, they make sure that the work area is cleaned up prior to leaving. Their invoices are accurate, easy to read and with no hidden charges. I am very pleased with their service.
Response from S & K PLUMBING CO
"We greatly appreciate you taking the time to review your experience with us on Angie's List and are happy to see you are pleased with our work. We hope to offer our services to you again in the future! Thank you!"
Mark M.
Sep 2019
in all cases they have been professional, punctual and found the most cost effective solution to the problem
Response from S & K PLUMBING CO
"We greatly appreciate you taking the time to review your experience with us and are happy to hear our services have been fulfilling to your needs. Please feel free to call us at any time if you have any other needs or questions."
Susan A.
Sep 2019
Very well, prompt service
Response from S & K PLUMBING CO
"Thank you very much for taking the time to review your experience with us. We value all of the opportunities to provide quality service to both current and potential customers. Please feel free to call us at any time if you have any other needs or questions."
Angela R.
Sep 2019
It was the worst experience I have ever had in every way possible with any vendor ever. Written quote was not provide and got totally scammed, Guy could not speak english, equipment didn't work. Owner is unprofessional, rude and will rip you off at every opportunity.
Response from S & K PLUMBING CO
"We are sorry that you are unhappy with the service you experienced with us. When you contacted our company to come to your home on 01/02/18 (Almost 2 years ago) for a frozen water service, we advised there may be difficulty in thawing the line due to extreme conditions. You still requested we come to your home to do the work, which we did. We used the electric resistance thawing machine and made small progress over that day and the following day (01/03/18). During that time, the owner of our company, Jeff, also came to your home to speak with you regarding the situation. Aside from this thawing work, you also had us fix a leak you were experiencing under your kitchen sink. Once it became apparent that more aggressive work would be required (Excavation of the exceptionally shallow water service to manually thaw it at 18 inches in depth, a full 42 inches above the regulated frost line) in order to thaw the water service line before a change in weather conditions would eventually do so, you requested no further thawing work be done. At that time (01/03/18), our owner arranged that we would deliver you the bill for the work via email the following day, expressing he would not charge the full amount of the time spent (which was over 11 hours of work, not counting his own time there) in a sign of good faith and fairness to keep good business relations with you as a customer. Unfortunately, that was the last contact we had with you. Our emails, subsequent phone calls and mailed letters (one of which was a certified mail letter which was specifically refused on an attempt to deliver it) all went completely unanswered. On multiple occasions, we expressed a will to discuss the bill and come to an agreement with you on it. But at no time were we able to contact you after repeated attempts went unanswered and as of this date (9/23/19) you bill is still unpaid. As for non-English speaking workers, we are unaware of any such impediment to any of our employees as all of them are fully able to communicate in English."
Jody M.
May 2018
Scheduling an appointment is so easy and they accommodated my schedule which is great. They are professional and prompt. Pricing is done by the job, if they find something else they will explain the issue give you a price and let you decide if you want to get it done. There is no pressure. I would highly recommend
Response from S & K PLUMBING CO
"We appreciate you taking the time to review us here on Angie's List! And we are very happy to see you are pleased with our services and look forward to helping you again in the future!"
Jackie G.
Apr 2018
S & K Plumbing has been taking care of St. Peter Church in Volo for many years. We have been totally satisfied with their work. They are prompt and fees are reasonable, so much so, that they are the plumber we go to at home also, which seem to be always emergencies. Once they were able to talk my husband through figuring out what was wrong with out sump pump. They know their business.
Response from S & K PLUMBING CO
"Thank you very much for taking the time to review your service experience with us! We are delighted to hear you are happy with our work and we look forward to serving you again in the future!"
CATHY S.
Apr 2018
very well the workman showed up on time took all of 25min. done
Response from S & K PLUMBING CO
"We are greatly appreciative you took the time to rate us on your experience with your service and equally happy that you were satisfied with the service we provided to you for your tub and valve. We did notice that you rated our price lower than other aspects and we do want to make sure any and all questions and/or concerns you may have are fully addressed. We are constantly looking to stay at a fair but competitive price for our work, so please don't hesitate to call or email us at any time if you'd like to talk about the pricing of your work or any other future work you may want to have done. Again, Thank you very much for your time and patronage and we look forward to serving you again in the future!"
Vivianne B.
Jan 2018
Done neatly, professionally, and courteously. Definitely would hire again for any future plumbing issues.
Response from S & K PLUMBING CO
"Thank you so much for taking the time to review us! Our customer's satisfaction is very important to us and we are very pleased that you are happy with your experience with us. If you ever have any future questions, needs or concerns, please feel free to call us any time, day or night. Thanks again!"
Liz T.
Nov 2017
They were very thorough although expensive but they did a very good job.
Response from S & K PLUMBING CO
"We very much appreciate you taking the time to rate our company! We hope that your sump pump, the tub drain [Member Information Removed] tub/shower faucet repairs are continuing to meet your satisfaction! We value your input as a customer [Member Information Removed] will make sure we continue to do everything possible to provide high quality work [Member Information Removed] service at rates competitive to other companies [Member Information Removed] our caliber. If there is ever anything else we can help you with or if you'd like to discuss your bill or any charges, please don't hesitate to call us at any time. Again, thank you for your review [Member Information Removed] we hope to be able to provide service to you in the future!"
Linda Z.
Oct 2017
They are awesome. They came out and helped unclog my toilet.
Response from S & K PLUMBING CO
"Thank you for taking the time to rate your experience with us! We are very pleased you were happy with the service we provided. Just for reference, the work that was done in October of 2015 was a gas leak that was fixed with a total amount of around $600, not $40. But we are still very glad you were completely satisfied with the service you received! If you have any questions or further needs, please feel free to call or email us at any time. We look forward to helping you with any and all future plumbing needs you may have. Thank you again!"
Susan J.
Sep 2017
He snaked the shower, but discovered a problem due to the age of the home. Bummer, I forgot to ask for my $20 discount which I had a printed coupon for.
Response from S & K PLUMBING CO
"Thank you for taking the time to rate your experience with us. We are glad you are happy with our work and we look forward to helping you in the future with any needs you may have. As for the coupon, we will gladly make a note on your file to make sure you receive that credit next time we provide you service. If you have any further questions or concerns, please do not hesitate to call any time, we are always available. Thank you again for your patronage!"
Todd L.
Jul 2017
Quick and professional although it seemed a bit pricey
Response from S & K PLUMBING CO
"Mr. [Member Name Removed], We appreciate you taking the time to review us! We do constantly work to keep a competitive pricing with other licensed plumbing companies. We also offer a coupon good towards all work here on Angie's List. We are always willing to discuss pricing as well if you ever have any concerns regarding it. If there is anything we can help you with further or if you have any other questions, please don't hesitate to call any time. Thanks again for your time and patronage!"
Steven B.
Jul 2017
The work was performed with high quality, and the issue is fixed. My main complaint is the price. The technician came first day but didn't have the necessary part, and still charged a $135 diagnostic fee. The second day he came with the necessary parts and charged an additional $140 for the actual fix. $275 to replace a couple of cartridges in a simple bathtub faucet seemed like a lot to me.
Response from S & K PLUMBING CO
"Mr. [Member Name Removed], we appreciate you taking the time to rate us and comment about your experience with us and are very glad you are happy with the customer service and quality of work you received. Unfortunately, the cost of working with older 2-handle faucets tends to be a little higher than newer faucets because additional time and care has to be taken with these items. When we replace those stems, the faucet and other parts along with the stems must be serviced and/or replaced (washers, seats, ect.) to ensure proper operation. And just to make sure there is no confusion, that total price did not include a separate charge. We normally stock those items, but they were unavailable when our plumber first came to do the work. For that reason, we charged the service/diagnostic fee for the first visit and then deducted the entire amount when we returned with the parts to make the repair, making the total cost to you the same as if the work were done in the first visit. If you have any concerns or questions or would like to further discuss pricing or anything else, please do not hesitate to call at any time. Again, we appreciate your patronage and time and look forward to hearing from you again."
Richard B.
Jun 2017
S&K were the first to respond out of 4 local plumbers I contacted--I hired them immediately and they were here and fixed the issue before the other 3 companies even replied.
Response from S & K PLUMBING CO
"Mr. [Member Name Removed], We are very happy you were pleased with your experience with us and we appreciate you taking the time to review us online. If you need anything else in the future or have any other questions or concerns, don't hesitate to call us at any time. Thanks again!"
Thomas B.
Apr 2017
Great! He was able to detect the problem and make recommendations based on my needs. Very Courteous, Neat, Knowledgeable and Friendly.
Response from S & K PLUMBING CO
"Mr. [Member Name Removed], we are very happy to see you are pleased with the service we provided! Thank you very much for taking the time to review us. Please feel free to contact us any time for any future needs you may have."
Kenneth W.
Feb 2017
Fine. The plumber was a pro and took the time to diagnose things carefully before he started actual work. When he was done, everything worked and he left no mess behind.
Response from S & K PLUMBING CO
"Thank you very much for your review! We were happy to help you with your water heater problem and hope you continue to be happy with our service. Please feel free to call us at any time if you ever have any future needs, and thanks again for taking the time to review us!"
Licensing
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FAQ
S & K PLUMBING CO is currently rated 4.7 overall out of 5.
S & K PLUMBING CO accepts the following forms of payment: CreditCard
Yes, S & K PLUMBING CO offers free project estimates.
No, S & K PLUMBING CO does not offer eco-friendly accreditations.
No, S & K PLUMBING CO does not offer a senior discount.
Yes, S & K PLUMBING CO offers emergency services.
No, S & K PLUMBING CO does not offer warranties.