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"We ordered a window from them the end of April. The beginning of June they came to put the window in. They had ordered the wrong size. The said that they would rush order it and we would have it in a month. After waiting a month and not hearing from them, we called to find out when the window would be put in and they said that they would check and get back with us. After many more calls we were told that the window wouldn't be in until July 23rd. We requested a refund and after many more calls were told that they don't give refunds. The window was finally installed on August 2nd over a week after they received it. We will never do business with them again.!"

"Yes work done efficiently "

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"Quality windows at reasonable prices and with excellent customer service. We had a fantastic experience replacing all of the original windows in our home. Everyone was patient as we learned about the process and were quick to respond to questions and changes with our estimate. Installation crew members were friendly and respectful and cleaned up after themselves nicely."

"We are very happy with the job Red Box did. I highly recommend them. Dean and Mariah were excellent to work with, and the quality of their work was top notch. The work was completed quickly, and despite the amount of demolition that had to be done, our house never seemed like a construction site (very clean work). And they were always clear about what they were doing. We will definitely be going back to Red Box for our future projects."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"This is the second time we've used Mainsteam Home Improvement to replace original windows in our house. Several years ago, they replaced half of our windows. This year, when we decided to replace the remaining 5 windows, they were our first call. The windows work effortlessly and look great! They were professionally installed and the staff was great to work with on this project."

"Salesman that we were to replace dry wall. Later learned we were to have it removed. Attempts to reach supervisors and owners resulted in zero until time to do installation. Gave $1300+ down. Note: this went to the salesman, not to MABS. Then salesman stated $12,000 more if MABS removed the dry wall. Paid salesman and his friend to remove it but didn't do all of it! Sent certified letters to Cedar Rapids address after we got no verbal responses to phone calls. Later learned they receive no mail there, only in Davenport. Were to have GFI outlet placed at far end of basement. 3 electricians said not possible. Also discharge was to be underground to rear of yard which we thought meant to back! House sits on clay. Was to discharge under ground out 10 feet from house. Canceled installation and have found that other basement waterproofing companies do not require 2.5 feet of dry wall removed: only baseboard. Cost was same as MABS. Now we must pay to have drywall installed after the waterproofing is completed."

"Iossi - SITE UNSEEN. Windows: 4 major problems; no caulk above one of large windows, 2 windows not opening properly (installer said that was the way it was made - yea right) and 1/4 inch gaps on inside that was not caulked, and tried to charge for tempered glass where not needed. All required returns to my house. Flashing inside gutters: not installed where it was 'most' needed. Another return. Unless you are willing to climb latters, etc to inspect their work, go with someone you can trust, even if it's a few more dollars!!"