"I was totally awestruck by Mike's professionalism, knowledge and honesty. He was able to reassure me that my used computer is in tip top shape and has more memory then I even imagined. He was able to remotely get into my computer to check it out since he is in Arizona and I am in Oklahoma. Normally I would not have allowed this-but thanks to Mikes many tremendous reviews and A Grade I trusted him and do not regret it. In my opinion he deserves an A++! It's been 20 years since I have owned a desktop computer and I'm obviously not tech savvy! Mike did not take advantage of that and was even kind enough to share some info with me free of charge. I have already opened a file (in my filing account with his name on it)! I am making a list of things for him to help me with and will definitely be back in touch with him. I highly recommend Mike's company to anyone looking for an honest, reputable computer repair person."
WizTech Pro is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 8 years of experience serving Monroe City and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!
I have ten plus years experience in the service and construction industry. Very high integrity in quality and craftsmanship, I look forward to meeting you
"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past. He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands. He restored documents and pictures that I thought were hopelessly lost. He also cleaned up and eliminated unnecessary programs. I sat in the comfort of my home, sipping coffee while watching Anthony work his magic. Take my tower to a shop where it will languish for two weeks? No thanks! I will be contacting Anthony for any future computer repairs. "
"Diagnosed and repaired the computer for an elderly client. Simplified the log-in interface. Came to his house. Very responsive and hard working. Quick turnaround. Kaarin"
"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."
"Every time he comes, we have 7 computers and he checks and updates everything and fixes everything that others couldn't fix. he configures the whole network in the house to make sure that all our computer are all hooked up and communicating with the network. he is clean, careful, and very professional with his work. We couldn't find anyone as competent as Mr. Caughman. He pricing is honest and reasonable."
"I have had a contract with My Computer Works for almost a year and have called them for remote help at least 20 times. The techs are professional and highly efficient in diagnosing and repairing a wide range of problems, both simple and complex. Bless them!"
"Went very well.....scheduled appointment at my convenience, was on time, and worked very quickly. Showed what work he did. I waited a couple of weeks before submitting this report to make sure I had no further issues. Computer works fine and problem resolved. I would use My Computer Buddy again. Very professional.....explained everything he was going to do. "
"They were a little slow on replying to my inquiries, sometimes several days. My laptop was returned fully functional, but covered with dust. I had to clean it when I received it. They did more than I asked by replacing the motherboard, where I thought that they would only repair the DC jack (my laptop wouldn't charge after buying a new battery and a new AC adapter). "
In Quincy, basic computer repairs like virus removal often take one to three business days, while hardware replacements can extend this to five days or more. Keep in mind that parts availability in a rural location can add a few days to the timeline. Expect longer wait times during peak periods like back-to-school season or due to Illinois winter weather delays.
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During a computer repair in Quincy, a technician might discover that data backup services are necessary before proceeding or that a full operating system reinstallation is required to resolve the core issue. Additionally, replacing faulty cables or peripherals can become part of the project. These discoveries expand the original scope of work and may lead to additional service charges.
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For your Quincy home, a seasonal inspection routine is beneficial. In spring, clean dust from vents after the winter heating season. During hot Illinois summers, ensure proper ventilation to prevent overheating. In fall, check surge protectors before winter storms arrive. And in winter, monitor for static electricity issues in the dry air and be aware of potential power fluctuations.
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Signs that a previous computer repair in Quincy needs to be redone include the original problem returning, like recurring crashes or slow performance. New issues, such as internet connectivity problems or overheating during humid Illinois summers, are also red flags. Listen for any unusual noises like clicking from recently replaced components or watch for intermittent power failures, which indicate an incomplete repair.
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After a computer repair, check if your other devices in Quincy, like smart TVs and printers, can still connect to the Wi-Fi, as a repair can alter network settings. Also, monitor for any power fluctuations or tripped circuit breakers, especially in older homes. Any disruption to shared network drives or security cameras also indicates a potential side effect of the work performed.
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The Quincy, IL homeowners’ guide to computer repairs
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