Get matched with top fireplace pros in Northbrook, IL

"Service call went very well. Anthony D. and Brandon arrived promptly and were very courteous. I explained to Anthony what services were requested and discussed quote recd ( including discount) for services from office. Anthony assessed fireplace and explained what needed to be done and then he went up on roof. Anthony explained about issues with chimney stack and he shared pictures which were very helpful for me to see what needed to be done. I requested photos of before and after work done on chimney stack be sent to me, Anthony said they would be sent. I'm very pleased with Anthony's communication about recommendations for fireplace and chimney and for his work done on the chimney. I am very pleased with Brandon's work on the interior fireplace. I would highly recommend this company and team Anthony and Brandon!"

"The crew did a great job reflecting all needed repairs out somewhat dilapidated fireplace had, and completed the repairs in the same day. Great service."

"They were very thorough and able to explain the condition of the fireplace in a professional manner."

"We woke up to a terrible stench coming out of our fireplace. We knew whatever it was wasn't going to be pretty. We needed help fast. Gem was the first company to answer our call. They sent out Vincent within hours, and he found the culprits-dead squirrels who had gotten trapped in the chimney. Vincent removed them and disinfected the fireplace. Then he inspected both of the chimneys on our 100+ year old house. He showed my husband the camera pics. We needed a new cap on the fireplace chimney and repairs on both chimneys. He came back and fixed everything a week later when the cap came back. Vincent gets 5 stars. I would use them again. The only issue I had was with GEM phone customer service. They had a problem (on their end, not ours) with one of the checks and tried to pressure me into using Zelle. I would have preferred putting it on a credit card, but they don't take them. Credit cards and checks give customers consumer protections."

"The chimney project went smoothly. The result of the initial work on the fireplace was less satisfying. Richard Olsen, the owner, agreed with me and had the work redone. He made sure that the end result was something that we both were happy with. I was impressed by his professionalism and the pride he took in the work done by his company. I will not hesitate to hire him again or to recommend him."

"Very professional, punctual, great service.  My only disappointment is that they didn't highlight the angieslist coupon when they knew I found them on the site.  Could probably eat out of my fireplace now."

"We are so pleased to have use of our fireplace again without worrying anymore about smoke migrating to the basement fireplace. German assessed the situation and installed a liner, new damper and sealed the caps on both fireplaces. He also noticed an issue with our water heater flue and installed a new liner and improved the venting situation in the basement. All this, for less than others quoted for just the main fireplace! And done on time, with thorough clean up, and before the holidays too! You are making the right choice if you choose GPR."

"Excellent. We have an older home (100 years), with a wood-burning fireplace in our living room that was not useable due to an improperly done steel liner. It previously had a damaged clay tile liner, which had been re-lined previously with an undersized steel liner. This created draft issues since the steel liner was too small for the fireplace (only 6''). Even worse, the liner did not go completely down to the firebox, for unclear reasons -- there is an angle at the bottom and it seems the prior lining stopped short, probably due to lack of anticipating the turn or skill to manage a more complicated lining vs. a straight flue. Effectively the bottom part of the chimney was unlined, and the liner installed is too small. Fixing this required removing the old liner (which was insulated/mortared in - meaning a lot of breaking up mortar to get it out), removing the old clay tile liners by breaking them up, and then installing a new properly sized 9'' liner. Steve Pratt (owner) gave us an prompt and honest estimate - he came out the next day after I called, on a Saturday. He was very thorough and explained our 3 options -- 1) replace liner and leave as wood burning fireplace, 2) replace liner and add gas logs, or 3) leave chimney as-is and put in a gas insert, which wouldn't require the complicated chimney work since the smaller intake/exhaust liners for this would fit in our existing liner. He was very thorough, and also checked our other fireplace upstairs, and the flue that vents our boiler, and noted some issues with these that we will address at a later time (which neither of the other chimney companies looked at, since we didn't ask -- Steve was thorough and wanted to check all 3 since he was there -- and furthermore didn't even charge for the inspection). We chose the "right" fix - replace the liner. We also added gas logs since easier for use vs. wood. Pratt's price was better than their competitors, and they are CSIA certified and felt confident in their skills to do the proper fix. Keep in mind, one of the companies we asked (also CSIA certified and well reviewed on Angie's list) would not even take on this job because they thought it was too complex - they recommended Pratt or a well-known competitor. Pratt arrived on-time and was very professional and thorough throughout the repairs. They moved furniture out of the way, put down drop clothes and a HEPA vacuum to prevent dust from spreading around the house. All of the workers were friendly and professional. The job ended up being more complicated than expected, given how much mortar was used to insulate in the old liner. They had to remove parts of the liner piecemeal since it was so cemented in. I think it is safe to say this may have been one of the most difficult they had ever tried to remove. Nonetheless, they got it out. They did have to cut 2 small holes in the chimney brick to access certain parts (we had discussed this as a possibility initially). The workers stayed pretty late that day to finish the job - until about 8pm, and actually had extra guys come to help since it was complicated. They had to come back a 2nd day to finish the chimney cap and gas logs, which was understandable given how long it took. They went the extra mile and even painted the bricks they put back in to match the rest of the painted chimney, and also painted our upstairs chimney to make it look better while we wait to decide about fixing it. The fireplace now works great and we are very happy with the gas log set. There are now no draft issues with the properly sized liner, and the energy-efficient damper is better than what we had before. If needed when we sell the house, future owners could convert back to wood-burning if we needed by simply removing the logs. The old broken chimney is fixed! Overall we couldn't be happier with the service and professionalism of Pratt. They did the job right, even though it was more complex, didn't add on any extra charges because of this, and at a better price that competitors. Pratt Chimney is an outstanding company. I would highly recommend them for any chimney work, even complex jobs. Thanks again for the great work. 2 holes had to be cut in the masonry of the chimney to get proper access to remove the old liner. e masonry chimney had previously been re-lined, but not done properly. This made the job somewhat complex - the existing undersized liner had to be removed, and a new one installed. We had several quotes from 3 companies. One said too complex to do, so would not do the work. Pratt and another competitor both recommended similar fix - removal of the old"

"Manuel completely rebuilt the inside of our fireplace that included installing a new cast iron burner/starter, all new wall panels, and tearing out and putting in fresh new concrete for the "floor" He also cleaned our chimney. I had 3 different fireplace repair company's come to my home and I immediately liked Manuel, partially choosing him for this reason and the fact that he many 5 star reviews. That sealed the deal. He did very good work. Mark H. Elgin, IL"

"Rob and his crew did a great job.. outside tuck pointing, crack repair, new damper, holes filled. Inside new mortar, smoke chamber fire proofed, new ceramic logs, silica, gas line. Showed us how to operate the new damper and light the fireplace. Perfect job."