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A-1 Safety Chimney Service, Inc.

4.6

(1159) Verified Reviews

Founded 1989 • With Angi since July 2007

Business Highlights

Women Owned & OperatedWomen Owned & Operated
LGBTQ+ FriendlyLGBTQ+ Friendly
Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
10:00 AM - 3:00 PM

Company Contact

350 Randy Rd. Suite 4

Carol Stream, IL 60188

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

A-1 Safety Chimney Service, Inc. is a family owned and operated company that has been in business since 1989. We pride our selves on great service at a fair price. At A-1 all of our technicians are certified with the Chimney Safety Institute of America, and we are fully bonded and insured. We are accredited members of the Better Business Bureau, members of the National Chimney Sweep Guild, we hold the best of Lombard award for 2012, 2013&2014 and the best of Glen Ellyn award for 2012 ....

Verified Reviews

4.6

(1159) Verified Reviews

Ratings Distribution

5

889

4

137

3

44

2

28

1

60

Rating Details

Price

4.4

Professionalism

4.7

Punctuality

4.8

Quality

4.7

Responsiveness

4.7

Read reviews by category

chimney repair (866)chimney sweep (636)fireplace services (302)chimney cap repair (207)masonry (115)dryer vent cleaning (77)gas fireplace repair (71)animal removal (6)home inspection (5)air duct cleaning (13)HVAC Companies (2)interior painting (1)
Showing 1-10 of 1159 reviews
5.0

03/04/2021

Anthony and Rigo were very friendly, professional, and considerate. They were good about schedule notification and showed up on time. When they arrived, they explained what they were going to do very clearly. After performing their main tasks quickly and efficiently - with great concern for anything that needed to be moved and making no mess - they made a recommendation for another service based o...

Description of Work
Chimney/Fireplace inspection; fireplace sweep; full chimney saver application

Category chimney sweep,chimney caps,chimney repair,fireplaces,gas logs

Cost $1,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/03/2021

Service Provider Response

Thank you for taking the time to leave us such a great review. We are happy to hear that Anthony and Rigo did everything to your liking. If you have any future needs please do not hesitate to give us a call.
1.0

01/02/2021

Guy showed up to my home without a mask. I assumed it was a religious belief bc he told me he was Jewish twice. Charged me $129 to vacuum my fireplace and tell me that I have to pay $500 for him to do anything else. When I called to make the appointment..the guy who answered just made the appointment and did not ask any questions..about how long it's been since it was cleaned etc. I guess I paid $...

Description of Work
Deal on inspection and cleaning.

Category chimney sweep

Cost $129

Services Performed? Yes

Work Completed On 12/28/2020

Service Provider Response

We are sorry that this has happened to you but that was not our company. The company you are looking for is A-1 Chimney Sweep. If you do a little research you will see it is not us. we would appreciate you removing the review from our page.
1.0

12/31/2020

I was advised the cost would be $129 to clean the chimney but when the tech got here he stated it was the worst he had seen and l needed a deep cleaning including the firebox it would cost $350. He stated a regular cleaning would not work. Then he stated he need to clean out a box which is an additional $25 totaling $375. To deep clean chimney, paint firebox, seal crack and vacuum ash, it took him...

Description of Work
Chimney sweep

Category chimney sweep,fireplaces

Cost $375

Services Performed? Yes

Work Completed On 12/30/2020

Service Provider Response

We were NOT the company to service you. There is another company that has a similar name A-1 Chimney Sweep, website is https://www.a-1chimneysweep.com & their phone # is 847-787-7477. We are sorry that they did this & if you need any chimney or fireplace services in the future we would be happy to help, we can be reached at 630-827-0600. Please take down the review as this is not an accurate view ...
5.0

12/12/2020

Anthony and Brandon were excellent, extremely professional and knowledgeable! Anthony and Brandon repaired our chimney and installed a new damper and cap and beautiful new logs in under 2 hours! Both men were very friendly and answered all our questions. We couldn't be more excited about our new fireplace and cannot wait to show it off! We highly recommend A-1 Safety Chimney Service and Anthony an...

Description of Work
Chimney repair, chimney cleaning new damper and cap installation new logs new gas line

Category chimney sweep,masonry,chimney caps,chimney repair,fireplaces,gas logs

Cost $3,600

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/12/2020

Images

Review for A-1 Safety Chimney Service, Inc. - 350 Randy Rd., Carol Stream, IL - 39081989

+2 More

Service Provider Response

Thank you for taking the time to leave us such a great review. We are glad that you were happy with all of your repairs. If you have any future needs please do not hesitate to give us a call.
1.0

12/02/2020

They wanted $109 to come do an estimate. Are you serious? I have never and will never pay for you to come quote a job.

Description of Work
Chimney Liner Replacement

Category chimney repair

Work Completed On 12/02/2020

Service Provider Response

We do offer free estimates for exterior repairs. We do not offer free inspections. If you are interested in an exterior estimate on a particular thing we will be more then happy to come out at No Charge.
5.0

11/18/2020

They showed up on time. calling 45 minutes beforehand to verify appointment. They quickly inspected the chimney and told me what the problem was and the recommended treatment. I asked a few questions and asked them to perform a test with a hose to insure that what they were saying was correct. They did so and the water leak did appear. They did the repair work at that time and inspected on more th...

Description of Work
Water leak in fireplace

Category chimney repair

Cost $850

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/06/2020

5.0

10/29/2020

We had a wonderful experience working with Anthony at A-1 Safety Chimney Service, Inc. Anthony came out to do an initial inspection and was extremely thorough. He spent time explaining the issues to my husband and I, showing us photos he'd taken and answering all of our questions. When Anthony came out to do the repair work, he was efficient and once again took time to discuss the work he had done...

Description of Work
Chimney repairs

Category chimney repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/29/2020

5.0

10/26/2020

A-1 did an amazing job & had great pricing! Called them because we heard something in the fireplace. They cam out that day & removed 3 raccoons, capped off chimney & cleaned it. CALL THEM!!! We will defiantly be using them again!

Description of Work
Heard animal in chimney/needed cap

Category chimney sweep,chimney caps,chimney repair,fireplaces,animal removal

Cost $1,094

Services Performed? Yes

Hire Again? Yes

Work Completed On 09/08/2020

5.0

10/17/2020

Chimney sweep & dryer vent repair/cleaning

Description of Work
Amazing job by the A1 team this past week. Will and Rey identified a disconnected dryer vent line that was a major fire hazard to say the least. I am so glad I asked them about the dryer vent cleaning. Will have them back to inspect it in a year.

Category chimney sweep,dryer vent cleaning

Cost $1,358

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/08/1970

1.0

09/03/2020

I purchased a chimney sweep and inspection deal last October for a chimney that serves our fireplaces and also indicated that I needed a chimney cap installed on a second, furnace chimney. We ended up having to pay for a second chimney sweep and inspection (which is fine) and were quoted for significant work to both chimneys, which we couldn't do at the time. What was not ok is that they declined ...

Description of Work
Chimney sweep, inspection, and cap

Category chimney sweep,chimney caps,chimney repair

Services Performed? Yes

Work Completed On 11/11/2019

Service Provider Response

You were quoted on extensive work & the chimney could & most likely is ion worse shape due to many contributing factors. It states right ion the paperwork signed by you that the prices & work scope are only good for 30 days. Which we hold prices much longer than that but when its bee a year & been through another winter we have to come back out to re quote. All of our technicians are certified and...

Services Offered

Fireplace, Furnace Flue, Dryer Vent Sweeps Stainless Steel Chimney Caps and Liners, Animal Removal, Masonry Repairs, Damper Repair or Replacement Gas Log and Contemporary Glass Fireplace Decor Brick repair, Brick Replacement, Tuck pointing etc

Services Not Offered

Ask for details

General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes