Get matched with top fireplace pros in Glencoe, IL

"The crew did a great job reflecting all needed repairs out somewhat dilapidated fireplace had, and completed the repairs in the same day. Great service."

"Great! The two guys showed up right on time, were polite and efficient. They also recommended ways for me to increase the look and functions of our gas fireplaces. We’ll work with them again in the future"

"The chimney project went smoothly. The result of the initial work on the fireplace was less satisfying. Richard Olsen, the owner, agreed with me and had the work redone. He made sure that the end result was something that we both were happy with. I was impressed by his professionalism and the pride he took in the work done by his company. I will not hesitate to hire him again or to recommend him."

"Absolutely outstanding.  If there were something higher than an A, they'd get it.  I have an old house, and the ash pit for our fireplace had not been emptied in many years--maybe never.  I had another highly rated Angie's List company look at it last year, and they told me they couldn't possibly clean out the ash pit without me spending a lot of money ($1500 or more) due to the heavy and wet state of the ash (old, leaky basement) and the need for extensive brick repairs and replacement of the ash pit door.  A Chimney USA did the whole thing for $380."

"Bryan from Pratt's was great to work with. We had not used and of our fireplaces since we bought the house a few years ago. Two of them had old gas logs and the third had never been used since the house was built. I initially called Pratt's to inspect the chimneys and to discuss options on converting one from gas logs back to wood burning and another to have some sort of updated gas option put in. Upon inspection Bryan noted that all three had damage and it would not be safe to use without repairing them. He also determined none of them needed sweeping and that in fact the one in the basement had never been used. However, this one was not capped properly so the flue had accumulate some rust over the years. He showed me live video of the inside of the chimneys to show me the damage to them and why they were not safe to use as is. He proposed options on installing a gas insert in one, relining the one we wanted to burn wood in again and replacing the flue for the one in the basement. While we selected the options we wanted for the gas insert Bryan was very responsive and took the time answer all of our questions. When it came time to do the install Bryan ran into a couple of the issues with the gas insert installation. The backing for the insert was wrong for the manufacturer but Brian was able to track a proper one down so we didn't have to wait for the correct one to be sent by the manufacturer. The other issue was related to the existing gas line into the fireplace. It stuck out slightly too far for the insert to be centered properly and the line was completely cemented into the wall so it could not be adjusted. Brian went out of his way to talk to his contacts including the manufacturer on options that could be taken to slightly and safely modify the outside of the gas insert to be able to center it. Due to his efforts they were able to properly center the insert. The insert looks and works great. The new flues and caps also look great. Definitely recommend Pratt's Chimney service."

"Professional workers who made sure the job was done correctly. They made sure to come back a week later and ensure proper installation so my family can enjoy the fireplace safely"

"Franco’s Fireplaces were professional, responsive and economical. They did a quality job at a great price."

"The owner Eric came out personally to inspect and install the Fireplace Insert. This is my second year with the unit and I couldn't be more pleased. All the staff was very pleasant. I would definitely hire again."

"Our fireplace needed to be relined. When Jon and Ron looked at the project to provide a quote they observed additional items with bricks at the top of the chimney and cracked bricks in the fire box not communicated to me by another contractor. They worked safely and professionally to repair all the issues. At the end of the project they cleaned up and provided a complete walk thru of the job."

"Professional, trustworthy, friendly, knowledgeable, efficient. Fernando and Jesus gave us a call 30 minutes before arriving. Examined our fireplace and explained what they discovered and gave us several solution options . They swept the chimney, cleaned the fire box, and examined the chimney top. They caulked around the cap. Great service ! 5 stars!!"