
Serving Newark, IL and surrounding areas
Approved
Super Service Award Winner
In business since 1979
Free estimates
Emergency services offered
"Ran the sprinkler in my front lawn, over the weekend of 22 June. Went down in my basement on Sunday, and found a river running through my basement. After determining that it was not a water pipe problem, the only thing it could be was a foundation crack. Called Permaseal on Monday, the 25th, and they had a representative, Jim Burlison, at the house on Wednesday.
Jim was very friendly, and examined the entire foundation, not just where the water was infiltrating. He did find a crack in the foundation wall, and we also observed water coming in around one of the glass block windows. The inspection was very thorough, and Jim was very knowledgeable about what the possible causes and the many solutions that they could do. He recommended epoxy injection of the crack in the foundation wall. He also recommended that I try and repair the masonry around the glass block window myself (with some mortar repair or roofing mastic), and see how that would work (Looks good so far!). A solution through Permaseal would have involved digging a sump pit and installing drain tile, which would have been very costly.
Since our schedule was very hectic, we could not schedule the repair work until 14 July. The technician arrived promptly on time, at the early end of the time window. I do not recall his name...he was only in the house for about an hour! He was friendly and professional. The work took about an hour to perform, and the area was cleaned up very well after the work was completed. Due to the nature of the epoxy injection, the area doesn't look that pretty, but it is in a closet where we don't really see the wall anyway. However, we were informed that it could be painted to match the surroundings.
Overall, Permaseal was very professional, courteous, and knowledgeable about the work they do, and I would not hesitate to call them again for any work we may need in the future. "





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