Get matched with top floor repair pros in Lake Zurich, IL

"I am so pleased with the help that we received from American Carpet Distributors! We had a burst pipe in our basement that got our carpet and padding wet. We had to throw out the padding but managed to save the carpet. Larry responded so quickly and was so easy to work with. He stopped by the house the same day I called him and took measurements to replace the carpet padding. A couple days later he sent out a very friendly and hardworking crew to replace the padding and lay our old carpet on top. It looks and feels brand new. I am so pleased that he was so promp to help. I feel like he was so fair in his pricing and that he wasn't pushy to sell me things I didn't need. The other carpet companies I called would only do the job if I bought new carpet (which I didn't need) or had a high minimum job payment. Larry saw that we really needed our basement back to working order and quickly helped us get that back. I am very satisfied and grateful!"

"I asked before we started if they fix subfloor issues, they said yes. I then had them over to ask for a quote on replacing the floor and fixing subfloor issue especially in 2 spots, they said they would do it. they replaced the floors and did none of that. I just wasted thousands of dollar and will need to redo it. Do NOT hire these people, they do not care about your needs. Would give them negative stars if was possible"

"They were amazing! We’ve used them twice now and hope they are able to come back to do the rest of the floors. They are very professional and always start working the second they pull into the driveway. No stalling, procrastinating, or laziness. They work hard and the price is unbelievably fair for what they do."

"I cannot say enough great things about Chris and the A Step Ahead Flooring team! From start to finish, the communication was outstanding. Chris kept me updated every step of the way and made the entire process seamless. Not only did they finish the project a full day ahead of schedule, but they went above and beyond to deliver exceptional service. The floors look absolutely stunning—better than I could have imagined. It’s clear that Chris and his team take immense pride in their work, and it shows in the incredible results. One detail that really stood out was how thoughtful Chris was when it snowed during the project, he shoveled some of my driveway! This level of care and consideration is rare to find. If you’re looking for a flooring team that delivers top-notch quality, unparalleled professionalism, and a personal touch, look no further than A Step Ahead Flooring. I highly recommend them!"

"We had a terrible, stressful experience with Sexton Home Improvement and Repairs, Inc. We terminated their employment because they did not follow building code when working on our home. We are relieved that another company working on our home caught the violation. It is upsetting that the financial integrity and safety of our home was jeopardized. They also constructed a very unlevel subfloor that had to be corrected. Rather than acknowledge or apologize for this error, excuses were made saying that the new subfloor ¨matched¨ the outer edges of the existing floor. A properly built floor will be level from one end all the way to the other, not just on the outside edges. This is a basic expectation of good workmanship. We were disappointed that even after showing the Sextons multiple pictures of the unlevel floor, the messy releveling process, and paid receipts, they still denied it was unlevel. Additional problems with this company included contradictory time frames for job completion. This created a lot of confusion for us about the job scope and estimate. Additionally, receipts for the ¨approximated materials allowance¨ were never submitted to us. This was troubling as the job was not completed, and we had to purchase the remaining materials to finish the job. These faulty jobs cost us: extra money, extra time to correct, added mess and inconvenience plus loss of trust in their company. Their lack of communication before termination (over a week) also added to this loss of trust. We have worked with numerous companies in the past, and this is the first negative review we have posted. We believe it is important to share our experience and reasons for not recommending this company."

"We were initially going to do the floors ourselves but decided to get a quote and we are very thankful we did. After one conversation with Danny it was clear that he was a professional and very knowledgeable in his trade. We have an older condo in Evanston, 3-story walk up, and Danny knew how to address the "quirks" that come with an older building. The refinished floors came out beautifully and were completed within our tight timeline. We are are very pleased to have worked with Danny and will definitely use his service and recommend him for future projects"

"Great experience. Mariusz was on point with the crew and the work was timely and really well done. Even cleaning up at the end of each day"

"They did an amazing job with helping me select the right carpet and made it so efficient to come right to my home to choose. They even informed me of credit opportunities to help me pay for it. I also appreciated how quickly and efficiently the work was done. Top-notch carpet and work!"

"I love the ladies! From the time I see their cheery faces at my door — always reliable and prompt— to when I come back an hour later to find my apartment sparkling— their service is exceptional. They thoroughly clean and also take on little extra touches that I ask for or even without having to ask because they aim to please and are just that good! I have been working with them for about 4 years and have been very happy with the service and would recommend them."

"We were thrilled with the work they did refinishing our 80-year-old floors. They look just beatiful! The team also took great pains to keep dust to a minimum, selaing off other rooms and air vents, etc. They came when they said they would and actually finished a head of schedule. When a problem with the power came up, Mike was very resourceful in getting it fixed. Would highly recommend."