American Carpet Distributors logoApproved Pro
Approved Pro

American Carpet Distributors

Carpet Installation, Flooring, Hardwood Flooring Service,

About us

Our carpet store has served Chicago, Evanston and the surrounding suburbs for more than 40 years. We offer a full mobile service to your home. We focus in new carpet and pad sales and installation, we do not offer carpet repair or restretching service. Because we are the distributor and the installer, we are able to provide high quality flooring at the best prices.

Business highlights

45 years of experience

Services we offer

Carpet Sales, Carpet Installation, Carpet Pad Installation

Services we don't offer

Carpet Repair or rest retching

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • MasterCard
Reviews
4.964 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
2%
1
0%

Filter reviews by service

Showing 1-25 of 64 reviews
Molly S.
Jan 2024
5.0
Carpet Installation
Yes, I recommend this pro
$75,000
I am so pleased with the help that we received from American Carpet Distributors! We had a burst pipe in our basement that got our carpet and padding wet. We had to throw out the padding but managed to save the carpet. Larry responded so quickly and was so easy to work with. He stopped by the house the same day I called him and took measurements to replace the carpet padding. A couple days later he sent out a very friendly and hardworking crew to replace the padding and lay our old carpet on top. It looks and feels brand new. I am so pleased that he was so promp to help. I feel like he was so fair in his pricing and that he wasn't pushy to sell me things I didn't need. The other carpet companies I called would only do the job if I bought new carpet (which I didn't need) or had a high minimum job payment. Larry saw that we really needed our basement back to working order and quickly helped us get that back. I am very satisfied and grateful!

Cathy M.
May 2023
5.0
Carpet Installation
Yes, I recommend this pro
$222,500
Went very well. Highly recommend!

Kyle W.
Oct 2022
5.0
Carpet Installation
Yes, I recommend this pro
$135,000
Larry and his team were great- easy to work with, very professional, and quick.

Eric S.
Apr 2020
5.0
Carpet Installation
Yes, I recommend this pro
$240,000
It went great. Working with Larry was easy. His team did a great job doing the install.

Susan M.
Feb 2020
5.0
Carpet Installation
Yes, I recommend this pro
Very well. Excellent price great service and prompt follow up. We are very satisfied with America Carpet and will recommend them and will definitely use this company again.

Patrick B.
Aug 2019
5.0
Carpet Installation
Yes, I recommend this pro
$80,000
Service was exactly what you’d hope for. On time. Clean. Polite. Professional. The work was tidy and of high quality.

Richard D.
Aug 2019
5.0
Carpet Installation
Yes, I recommend this pro
American Carpet Distributers did an awesome job. I had two rooms carpeted and both turned out great. They were punctual and even finished the job in what seemed record time. I would definitely use them again.
Response from

"Great working with you [Member Name Removed] ,pictures look great !"


Ann G.
Aug 2019
5.0
Carpet Installation
Yes, I recommend this pro
$280,000
If I knew how easy this process was, I would have changed my carpets years ago. I chose American Carpet Distributors due to the positive reviews. At the beginning I was a bit skeptical of how great the reviews were compared to competitors. Estimates from Home Depot and another local carpet store were both slightly/moderately cheaper, but they had some mixed reviews. I don’t have the patience nor the tolerance to deal with any issues. I am so glad I chose American Carpet Distributors. The whole process took a bit over 2 weeks from initial estimate, ordering, and installation. Larry came to my home and showed me samples of various carpets. Was patient as I moved the samples around to different rooms, and different light. Gave guidance based on which ones were better for more traffic, ability to see dust, vacuum lines, etc. Called the manufacturer to get me samples of the 2 colors that I had to decide between, and even left the sample board overnight so that my husband look at my choice. At the day of install, they called prior to arrival. There were 2 installers, both polite, and very careful when moving furniture and hauling the materials through the hallways. It took them a total of 5 hours to move furniture, take out old carpet, lay down padding, and install new carpets. They even cleaned up after themselves. The carpets look beautiful and nice quality.
Response from

"Thank you [Member Name Removed] for having the confidence in my company to get the job done and thank you so much for the glowing review"


Courtney B.
Jul 2019
2.0
Carpet Installation
I wish I had as many positive things to say as other reviewers here. Unfortunately, I had a very different experience with American Carpet. Larry was good to work with in the beginning; he has a good selection of carpet, and they got our entire job (4 bedrooms + stairs) done in one day. It's good carpet, but we started noticing issues with the installation within the first couple of days - visible staples on the stairs, seams coming loose, carpet edges fraying, and uneven padding. Larry agreed to fix as much as they could, but it took several weeks to get his installers to commit to a time, and I had to keep hounding them. When they finally showed up (late), I only had time for them to fix a few of the issues. Larry said that if I wanted them to come back to fix the rest of the issues, I'd have to pay for it myself. He kept telling me I lied about my availability. Regardless of scheduling issues, expecting a customer to pay for his company's mistakes is absurd! At the end of the day, I paid thousands of dollars for poorly installed carpet, rude customer service, and a massive headache.
Response from

"Sorry you feel that way [Member Name Removed] but if you could remember that your windows of coming out were very small , and you are wrong about my installers being late they said they would be there between 8:30-9:00 and they showed up at 8:50 to do the work , at 9:15 you kicked them out because you had to go to work that’s why I charged you the 75.00 dollars to come back , you did tell my installers and myself that your around all day . As far as the repairs go I want to replace that top step and put a piece of trackless strip in front underneath the carpet which should fix that , the only thing with doing that is as an installer myself is that the runner we customized for your 13 stairs and two landings might have a slight bump in the carpet because of the tack strip that I explained to your husband when I stopped by to look at it. The second repair with the carpet lifting up from the front of the tile can happen because the suction from a vacuume cleaner can pull that up , you don’t see the carpet pulling up anywere else around the perimeter of your 4 bedrooms and upper hallway because the carpet is tucked into your baseboards , third repair is a cross seam that my installers had to put a little extra seam sealer on it because cross seams will Frey because your cutting into the loops of carpet non preventable for that type of carpet but an easy fix. I wish you could of taken pictures of all the rooms and posted that to , my installers did a beautiful job for you with a couple of very easy fixes . Please don’t hesitate to call we really try hard to take care of our customers 264 five star reviews out of 269 says something about us ."


Jennifer S.
May 2019
5.0
Carpet Installation
Yes, I recommend this pro
$50,000
I am so happy I found American Carpet Distributors on Angie's list! Larry was very professionalism and easy to work with over the phone. He made everything so easy for me when I thought this job would be a hassle. This was our first time time having carpet re-stretched and he explained everything step by step. The 3 guys that he sent were friendly, professional and courteous. They were efficient and moved furniture quickly. 3 rooms took 1 hour. They did a great job and cleaned up quickly. Super impressed, I would definitely recommend them to anyone.

Achilles K.
Apr 2019
5.0
Carpet Installation
Yes, I recommend this pro
Excellent. Very professional. Fair price and speedy installation. We had a minor problem with a small edge of the carpet that I noticed a day after the installation. It just had to be cleaned up and tacked down a little more. They came back out within 1 hour of notifying them and handled it right away. Very trustworthy business and highly remommended!

Robert H.
Apr 2019
5.0
Carpet Installation
Yes, I recommend this pro
Very well! Installers were on time, very professional and very clean. The carpet was installed in a timely manner. I was very satisfied with the completed job. Would definitely use them again and refer to family and friends.

Alex A.
Apr 2019
5.0
Carpet Installation
Yes, I recommend this pro
$101,200
Very well and I’m completely satisfied.

Cheryl B.
Apr 2019
5.0
Carpet Installation, Flooring
Yes, I recommend this pro
$220,000
It went very well and it was great no problem. I would recommend them.

Mary P.
Apr 2019
5.0
Carpet Installation, Flooring
Yes, I recommend this pro
Fine! They are on time but a little bit expensive .
Response from

"Thanks for the review [Member Name Removed] but just so you know that same carpet anywhere else would of been more money you just picked out a carpet that was a very nice upgrade and I had other carpets for half that price that you looked at , maybe it was just out of your budget but over all I hope you love your new carpet"


Jared F.
Apr 2019
5.0
Carpet Installation, Flooring
Yes, I recommend this pro
$110,000
Its great ! They are very professional, clean and quick . They really have a good price in Chicago .

Martha K.
Apr 2019
5.0
Carpet Installation, Flooring
Yes, I recommend this pro
$300,000
Great! I will give them i high recommendation . They are clean and the price is a little bit higher but they are great and good customer service ,.

Jaime M.
Apr 2019
5.0
Carpet Installation
Yes, I recommend this pro
Fantastic! Larry was so pleasant and easy to work with! Pricing was phenomenal also! Will definitely call again if the need ever arises

Beverly B.
Mar 2019
5.0
Carpet Installation
Yes, I recommend this pro
$200,000
Larry came to my residence with samples. He did not push anything, but offered his advice when asked. His guys showed up on time and worked until the job was done. They were very pleasant and professional. Larry was always available when I needed to talk with him. Enjoyed working with him and his staff.

Scott J.
Mar 2019
5.0
Flooring
Yes, I recommend this pro
$200,000
They did a fine job.

Denise K.
Mar 2019
5.0
Carpet Installation
Yes, I recommend this pro
$146,700
This is now my go to carpet company. Thank you to Larry who organized the project. The installers were professional, and did an amazing job. After the job was finished I was shown every corner and inside the closets to make sure that I was happy with their work. Pricing was great too.

Timothy F.
Mar 2019
5.0
Carpet Installation, Flooring
Yes, I recommend this pro
It went well. He came out and gave a quote. The carpet quality was better than Home Depot and he seemed very knowledgeable as well. They did a great job and I would definitely hire them again. I would recommend them.

Paula M.
Mar 2019
5.0
Carpet Installation, Flooring
Yes, I recommend this pro
They were great in getting right out to replace the carpeting. Larry is the owner and was excellent in recommending what carpet to get. He spent a lot of time with me as I looked at different samples. I ended up with beautiful carpet and I would definitely hire them again. I would highly recommend them.

Carl B.
Mar 2019
5.0
Flooring
Yes, I recommend this pro
They did a very good job. I would hire them again.

Molly M.
Mar 2019
5.0
Carpet Installation
Yes, I recommend this pro
$300,000
Excellent service, fair price and prompt trustworthy installers.
Response from

"Thanks [Member Name Removed] for letting me earn your business"

Showing 1-25 of 64

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

American Carpet Distributors is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 4:30 PM Tuesday: 8:30 AM - 4:30 PM Wednesday: 8:30 AM - 4:30 PM Thursday: 8:30 AM - 4:30 PM Friday: 8:30 AM - 4:30 PM Saturday: 8:30 AM - 12:30 PM Sunday: Closed
American Carpet Distributors accepts the following forms of payment: Financing Available, Check, Visa, MasterCard
Yes, American Carpet Distributors offers free project estimates.
No, American Carpet Distributors does not offer eco-friendly accreditations.
No, American Carpet Distributors does not offer a senior discount.
No, American Carpet Distributors does not offer emergency services.
No, American Carpet Distributors does not offer warranties.
American Carpet Distributors offers the following services: Carpet Sales, Carpet Installation, Carpet Pad Installation
Carpet Repair or rest retching

Contact Information

2041-59 W Race St, Chicago, IL 60612

Service Hours

Sunday:Closed
Monday:8:30 AM - 4:30 PM
Tuesday:8:30 AM - 4:30 PM
Wednesday:8:30 AM - 4:30 PM
Thursday:8:30 AM - 4:30 PM
Friday:8:30 AM - 4:30 PM
Saturday:8:30 AM - 12:30 PM
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