"After the big spring rains, water began seeping into my basement at several locations. I could see tree roots encroaching on the sump pump and assumed that drain tile was clogged resulting in water pressure strong enough to seep through the joint between the foundation wall and the floor. Tim explained that tree roots should be killed off with copper sulfate and that seepage was likely the result of cracks in the foundation wall that are covered up by the drywall. He said a single leak can appear in multiple locations as it travels along the 2x4's anchored to the floor. We talked about how I could go about finding cracks. He showed me the machine he would use if I decided to have him clear out the drains and warned that the silt and debris may tear up my sump pump. His focus was on helping me understand what my options are, not selling me a service I may not need and for that I'm grateful. I will definitely call him back when the time comes."

"LUIS WAS PROFESSIONAL FROM THE MOMENT HE WALKED THRU THE DOOR TO ASSESS THE PROBLEM AND GIVE ME A WRITTEN QUOTE. HE AND HIS TEAM WERE PUNCTUAL, SHOWED A STRONG WORK ETHIC AND CLEANED UP EACH DAY OF THE PROJECT. I WAS AMAZED AT THE AMOUNT OF WORK INVOLVED IN INSTALLING A SUMP PUMP, REPAIRING A WATER SEEPAGE PROBLEM OF MANY YEARS. I FEEL THAT I GOT MORE THAN A FAIR PRICE FOR THE AMOUNT OF WORK ENTAILED! I WOULD CERTAINLY RECOMMEND LUIS LOZANO AND LA WATERPROOFING TO ANYONE. DANYA GATTONE"

"Horatio and his team took my "sump pump turns on every minute, don't know where all this water is coming from" issue to their heart which is heartwarming to experience. They diagnosed the problem by spending like 4 hours at my place and when we could not figure out the exact cause, they did help narrow it down to being either a broken intake pipe or high water table. They also put a temporary reroute for ground water to rule out any issues with the sewer line which is the case sometimes. They replaced one of my broken sump pump too for a reasonable price."

"Ken was very thorough and performed the needed work. The sump pump battery needed to be replaced and we scheduled another appointment for the installation of our secondary pump. We always feel confident that the work keeps our home dry!"

"The technician came out after-hours to look at my sump-pump, which was stuck in the "on" position. He got it working properly, then we discussed pros and cons of keeping a 10-year-old pump. I opted to replace, and he was back the next day, on time. He put the new unit in and tested it. Something was not right with the backup pump. He brought a whole new setup the next day and completed the job. This company has seasoned technicians who have been with them for years."

"Collin did a great job of installing the whole house humidifier for my heat pump furnace. Very happy with both units."

"They replaced my 17 year old sump pump. The work was done quickly and efficiently. The tech walked me through how everything works and made some recommendations for future updates."

"Prompt, professional, courteous. Replaced check valve on sump pump (water shooting everywhere) fixed 2 leaky faucets, told me how to fix my dishwasher (and that worked), had to run to town for parts, and still only charged one hour labor + parts. Will use again."

"Outstanding job. The installation technicians were professional and completed the job above and beyond my expectations."

"We are new homeowners and had a hole in our septic tank made of concrete block, which was sending wastewater into the foundation/basement of the home. It was my first time using Angie's List, and I would recommend Illinois Sewer and Drain to anyone. Joe and his team of experts solved our issue immediately at an affordable price. They even went above and beyond to install a sump pump in our basement to help with the rain water. Quality work!!"