"Tim promptly reached out and set up an estimate appt for replacing my sump pump system. Was very informative and explained the recommended job details well and clearly. Seemed fairly priced compared to other quotes. Was on time for install appt, explained the system and showed me the sensors/light functions. Exceeded expectations. Would recommend Tim/Drains Inc to family and friends."

"This was my first experience with J&S Plumbing, and I was very pleased. The outside discharge pipe from my basement sump pump had developed a leak and was flooding my yard. Despite the fact that the ground was saturated, they were able to dig down, find the leak, repair it, and then did a great job putting back all the mud and grass so that it is level. I will definitely call them the next time I need a plumber."

"Andres was very excellent knowledgeable plumber. Knew his stuff provided timely sump pump install on short notice . Answered all questions , gave me confidence I hired the right man for the job. Prompt, courteous, efficient and left no mess behind."

"We called Sub-Surface late Saturday afternoon and told Nate the dilemma about our well pump (SUPER loud & running all the time) and our well tank (no pressure). He gave us an â estimateâ over the phone. After we called a few more places we decided to stick with Sub-Surface, so we called back and they were able to get us in on Monday morning (job should take 2-3 hours). Nate and Jason arrived right at 9, changed out the well tank and our well pump. Nate explained that the bladder in the tank ruptured, which is why there was little pressure and also why the pump ran all the time. Because we werenâ t sure how deep our well was, we ended up pay slightly more than what was quoted ($60 for pipe, wire and a new pressure gauge) but it was well worth it. Nate and Jason finished the work in 90 minutes and insisted on leaving their shoes outside the front door EVERY time they came in the house. Highly recommend this company!!"

"It was good but they had to come back because of a leak in the system during the install and we were without AC for a bit. But they came back and resolved that."

"LUIS WAS PROFESSIONAL FROM THE MOMENT HE WALKED THRU THE DOOR TO ASSESS THE PROBLEM AND GIVE ME A WRITTEN QUOTE. HE AND HIS TEAM WERE PUNCTUAL, SHOWED A STRONG WORK ETHIC AND CLEANED UP EACH DAY OF THE PROJECT. I WAS AMAZED AT THE AMOUNT OF WORK INVOLVED IN INSTALLING A SUMP PUMP, REPAIRING A WATER SEEPAGE PROBLEM OF MANY YEARS. I FEEL THAT I GOT MORE THAN A FAIR PRICE FOR THE AMOUNT OF WORK ENTAILED! I WOULD CERTAINLY RECOMMEND LUIS LOZANO AND LA WATERPROOFING TO ANYONE. DANYA GATTONE"

"Very responsive service. Installer was very knowledgeable and replaced my sanitary ejector pump and cleaned up very professionally."

"The plumbing on the lower level of my place went haywire a couple of weeks ago and there was a smelly overflow of water coming out of the drain where my furnace and hot water heater drained condensation.  I called Charlie in a bit of a panic and left a message.  I waited a couple of hours and called back, and he picked up to let me know he was working on another job and would call me back.  Charlie called back around 9:30pm and told me that the issue is most likely related to my sump pump.  I told Charlie I had to leave for work at a certain time the next day so he said he could come over in the morning.  In the meanwhile, he told me not to run any water on the lower level.  
When Charlie came over, he checked the electrical connection first, which was fine, and eventually found out that the sump pump had died.  So right away, he ran out to grab a new one and came back quickly to begin replacing the pump.  When he tested the new sump pump, it still didn't work, and he ended up finding a clog in the pipes.  He fixed that issue right away.  Charlie finished right by the time I had to leave for work.  
Throughout the process, he took the time to explain what he was doing and gave me some tips along the way, which was much appreciated by this first time home buyer.  It was nice to experience someone so thorough and nice... Plus, Charlie gave me a good price on the services.  It's nice to know he's close by, too.  I'd give him a call again if I ran into any other plumbing issues.
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"I agreed with their assessment and ordered a new Bradford White 75 gallon water heater. This is a power vent type heater with PVC exhaust vented to the outside. Two plumbers (and a part-time helper for moving the old and new heavy tanks) installed it the next day and did an excellent job. The plumbing is all "plumb" and properly done."

"Great service. Sump pump went out and I sent a message at 7:30 am and received a call back at 8:30 am. New pump was installed by noon. Very knowledgeable"