Get matched with top sump pump installation pros in Hoffman Estates, IL

"Tim promptly reached out and set up an estimate appt for replacing my sump pump system. Was very informative and explained the recommended job details well and clearly. Seemed fairly priced compared to other quotes. Was on time for install appt, explained the system and showed me the sensors/light functions. Exceeded expectations. Would recommend Tim/Drains Inc to family and friends."

"Andres was very excellent knowledgeable plumber. Knew his stuff provided timely sump pump install on short notice . Answered all questions , gave me confidence I hired the right man for the job. Prompt, courteous, efficient and left no mess behind."

"LUIS WAS PROFESSIONAL FROM THE MOMENT HE WALKED THRU THE DOOR TO ASSESS THE PROBLEM AND GIVE ME A WRITTEN QUOTE. HE AND HIS TEAM WERE PUNCTUAL, SHOWED A STRONG WORK ETHIC AND CLEANED UP EACH DAY OF THE PROJECT. I WAS AMAZED AT THE AMOUNT OF WORK INVOLVED IN INSTALLING A SUMP PUMP, REPAIRING A WATER SEEPAGE PROBLEM OF MANY YEARS. I FEEL THAT I GOT MORE THAN A FAIR PRICE FOR THE AMOUNT OF WORK ENTAILED! I WOULD CERTAINLY RECOMMEND LUIS LOZANO AND LA WATERPROOFING TO ANYONE. DANYA GATTONE"

"Felt pressured to spend additional money with them that possibly could have been avoided - turned out sump pump was working, but as it was older, pressured to replace with them. After every logical presentation, there was an additional angle presented to influence spending. Felt rushed"

"Very responsive service. Installer was very knowledgeable and replaced my sanitary ejector pump and cleaned up very professionally."

"No work was done. I was only inquiring about their service and pricing, hoping to get some work done on my water heater."

"Collin did a great job of installing the whole house humidifier for my heat pump furnace. Very happy with both units."

"The technician came out after-hours to look at my sump-pump, which was stuck in the "on" position. He got it working properly, then we discussed pros and cons of keeping a 10-year-old pump. I opted to replace, and he was back the next day, on time. He put the new unit in and tested it. Something was not right with the backup pump. He brought a whole new setup the next day and completed the job. This company has seasoned technicians who have been with them for years."

"Patrick was slightly late due to another job and he needed to wait for the pump that another driver had. However, once it got here he thoroughly explained everything he was doing and why. I really appreciated that. He worked quickly and professionally but didn't really do much in the way of cleanup. I will definitely use him again."

"I woke up to my backup sump pump alarm going off. I attempted to resolve the alarm myself but couldn't figure out the issue. I put in a request for service and Wagner and Sons called me back within 5 minutes. They asked some clarifying questions and advised that they could swing by between 11am and 12pm, the truck rolled into my driveway at 10:58! Mike Wagner serviced my pump, he was very professional and even took the time to explain to me how the pump works and what some other issues to look out for are. He showed me how he determined that the backup and main pump were shot and went through my options. He said that I could replace the current 1/3hp pump but that he recommended a 1/2hp pump because my property grading isn't great. He said he could replace the backup at the same time but was honest about it being something that can be done at anytime and wasn't necessary to do right away. Ultimately I approved the 1/2hp main pump and declined the back up pump. After that he was able to replace the pump in 40 minutes before going on his way. I really appreciate the honesty, transparency, and explanations of service and equipment. I am very satisfied with the overall service and I saved his card for future services."