The Galaxy's Finest Carpet & Upholstery Cleaning

Founded 1989 • With Angi since October 2001

Please CALL (773) 202-1900. Don't send an E-mail. One owner operation with an experienced partner. WE total 63 years experience. WE have more "A" rated reviews than any other company has TOTAL reviews. My website is …. THEGALAXYSFINEST.COM …. you can get any and all pricing info from there should you not call. We now have 5233 reviews and are a TRUE 2 truck operation, so you can't go wrong! I've been cleaning carpets since I was 25 years-old which means I have 34 years experience to share with you, so give me a call! NOBODY WITH AN OLD BROKEN DOWN MACHINE WILL BE COMING TO YOUR HOME. We concentrate on only doing residential jobs. WE PROVIDE YOU WITH THE MOST INCREDIBLE JOB YOU WILL EVER RECIEVE. Call my competition and ask if the owner of the company will be performing the job! I CAN AND WILL HAPPILY give you an accurate price when you CALL .... I cannot via E-mail. Again please CALL me, or go to my website for prices. E-mails most likely will be answered with a "Please call me at (773) 202-1900."

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered

Images

Chicago Magazine A Service Provider's profile imageA Service Provider's profile image

Verified Reviews

4.9

(1534) Verified Reviews

Ratings Distribution

5

1412

4

66

3

25

2

14

1

17

Rating Details

Price
4.8
Professionalism
4.9
Punctuality
5.0
Quality
4.9
Responsiveness
5.0

Read reviews by category

carpet cleaning (1329)upholstery cleaning (395)oriental rug cleaning (176)water damage restoration (39)air duct cleaning (55)carpet installation (48)upholstery (19)floor cleaning (8)
Showing 1-25 of 1534 reviews
Kevin A.
5.0
08/31/2022
They were right on time and were finished before I even knew it. The carpets look fantastic!
Description of Work
carpet and rug cleaning
Category
carpet cleaners
Cost
$250
Hire Again?
Yes
Alysia T.
5.0
08/31/2022
They were conscientious and thorough
Description of Work
carpet and rug cleaning
Category
carpet cleaners, upholstery cleaning
Hire Again?
Yes
Barbara K.
5.0
06/13/2021
Jeff was very prompt, courteous and professional. He did a thorough job for us and we were very well pleased. Will definitely hire again in the future.
Description of Work
carpet & upholstery cleaning
Category
carpet cleaners, upholstery cleaning
Hire Again?
Yes
Andrew H.
5.0
09/01/2020
I can't recommend Jeff and his company enough. Our carpets look brand new. He was knowledgeable, friendly, kind and most importantly trustworthy. He has earned my business for life. It's crazy when a carpet cleaner is the best part of your day. I NEVER write reviews but Jeff was so fantastic I had to do one. HIRE HIM!
Description of Work
Carpet Cleaning
Category
carpet cleaners
Cost
$375
Hire Again?
Yes
David M.
5.0
06/24/2020
Jeff did a wonderful job cleaning the carpets in our 4 story townhome. It is a not an easy job with lots of stairs and it all looked great when he was done. Very professional.
Description of Work
carpet cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank You! What's the fun with easy? Glad I could help get the place back in shape for you.
Jason K.
5.0
06/04/2020
Jeff is a professional carpet cleaner. From my expereince with him; he cares about your satisfaction and doing a great job!
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes
joan W.
5.0
05/25/2020
Jeffrey Kilmer did an excellent job cleaning two couches and several large room rugs. Very personable and professional. The cost was more than fair. Something important to me is there was no mess left behind (wet footprints, dirty water, etc.) I highly recommend Galaxy's Finest. I had him add me to his call reminder list to have my rugs cleaned yearly.
Description of Work
Two couches and several large rugs cleaned, sanitized and protected
Category
carpet cleaners, upholstery cleaning, oriental rug cleaning
Cost
$350
Hire Again?
Yes
Jeff P.
5.0
05/21/2020
Excellent work and service. My rugs look completely renewed.
Description of Work
4 Oriental Rugs Cleaning
Category
oriental rug cleaning
Hire Again?
Yes
Julie F.
5.0
04/01/2020
Arrived on time, incredibly personable and professional service, performed in a timely manner, explained what was to be expected! Communication was first rate. Will definitely hire again.
Description of Work
Carpet cleaning
Category
carpet cleaners
Hire Again?
Yes
Patrick M.
5.0
02/03/2020
This went great. Timely and did a first class job.
Description of Work
carpet cleaning
Category
carpet cleaners
Hire Again?
Yes
Martha E.
5.0
01/18/2020
Jeff always does outstanding work. He was able to work around our schedule, too. The carpet looks great.
Description of Work
Carpet cleaning
Category
carpet cleaners
Cost
$678
Hire Again?
Yes

Service Provider Response

It's always a treat to see you and the way you prep is beyond anything I could ask for!
Dennis H.
5.0
10/27/2019
Absolutely awesome! This was the second time we've had Galaxy's Finest out and they are great...they actually are underselling themselves, they are the *universe's* finest carpet cleaning!
Description of Work
Cleaning of entire condo carpets, two sofas+three chairs+two rugs
Category
carpet cleaners, upholstery cleaning
Cost
$1,000
Hire Again?
Yes
Kelly R.
5.0
10/17/2019
Wonderful. Such a joy to work with. Showed up early. Worked hard and got the work done quickly. Followed up to make sure everything was to my satisfaction.
Description of Work
Rug cleaning and coach
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you for your repeat business! It's a pleasure to perform work for you!
Shannah W.
1.0
10/04/2019
When I called to book, Jeff (owner?) answered. He was pleasant enough, but the conversation turned strange almost immediately - as if he wasn't interested in handling my business... I told him I had a small job (a chair/ottoman and a small loveseat (newly-purchased resale, so needed a deeper cleaning). Before I went further with my info, he immediately told me he does not do high rises, so I said I was on the first floor of a three-floor walkup. He quoted me a minimum of $250 - no matter the size of the job. I asked him for a Saturday or weeknight appointment, as I have a 9-5, and he said, "Well, I haven't been seeing my girlfriend much, so she would be mad at me if I booked a Saturday. And, not to get personal, but I have health issues that make it difficult for me to work into the evenings. I only have Friday morning at 7:00 a.m., two weeks from now." I wound up booking with Stanley Steemer, who was able to come to my home that Saturday. I did not cancel with Jeff yet - but the evening before my scheduled appointment, I received a text from him at 6:00 p.m., saying that he had the flu, but that he would try and get out to me in the morning. "Don't count on me yet, as I will do everything I can to make it there." What in the world...??? I responded by saying, "No worries. I went with another service. Get well and take care." How did it go? It absolutely did not. Super-flaky weirdness. :(
Description of Work
Upholstery Cleaning
Category
upholstery cleaning

Service Provider Response

Right? SUPER FLAKEY WEIRDNESS .... YOU ARE A WACK JOB! I contracted the flu the day before her appointment and let her know NOT to count me out, as I would do everything possible to get the job done the next day. I didn’t want to call her the morning of the appointment and pull her off so I wanted to give her a heads up on what was happening. The fact I have eye issues that are being treated is a very real fact of life and I do Jobs at 7 AM so I can get treatment later in the day. If she didn’t like that when she called, all she had to do was let me know and I woulda Referred her to a very good friend of mine who also does good work. So if anyone wants to call anybody a flake for trying to go to the end of the earth to make everyone happy that’s ok. I have over 1500 reviews saying different. To all future clients .... I don’t do politically correct reviews. I just speak from the heart. Please take to heart that she is a bit “different” and also that since I am a One person operation with no sub contractors or employees I have to set a minimum job somewhere. And I have at $250.00. I'm glad that work was not done for her, as my clients from angie's list are the wonderful people I've met and a lot of them have become friends, so hitting someone while they are down and trying to cost them business speaks volumes of the kind of person she is. Let's also note in her review that she already called someone to do the work while not contacting me to cancel .... class act!
Mary B.
5.0
08/31/2019
Jeff was an excellent communicator. He was patient when I had to reschedule, always pleasant and straightforward. He appeared at 7am ready to work but totally courteous of me and my child. The work was done by noon. All the carpets are restored to like new in color and texture. The smell is eradicated! Really beautiful work!
Description of Work
This is the price for the Angie’s list deal - 2 flights of stairs and three rooms. I added sanitizer for $125.00. We have a new puppy and two rooms smelled bad. The stairways were very very dirty. The upstairs hallway was an add with no extra cost when we agreed on the sanitizer. That hallway I had treated with Nature’s miracle (dpg urine spray) and it was matted and dry, unlike when new fluffy and mid thick .
Category
carpet cleaners
Cost
$300
Hire Again?
Yes

Service Provider Response

You are so kind! And thank you for breakfast! That was so awesome!
Erica B.
5.0
08/22/2019
My experience with Jeff at The Galaxy's Finest was excellent. Jeff was very responsive and scheduled me for service within a few days of the call. He was prompt and fast. Plus he demonstrated his vast knowledge of carpet cleaning by making recommendations to help preserve the life of my carpeting. I have a few dogs and pee in inevitable. He made my carpets and area rug look new again. I'd hire him again in a heartbeat. In fact, I'll have him come back next year for an annual cleaning.
Description of Work
Carpets Cleaned
Category
carpet cleaners, oriental rug cleaning
Cost
$300
Hire Again?
Yes

Service Provider Response

Thank you for the kind words .... you made the job easy by preparing everything and the results even surprised me!
Jim G.
5.0
08/05/2019
Simple, easy, prompt, friendly, great job!
Description of Work
Stairs and landing
Category
carpet cleaners
Hire Again?
Yes
GLEN F.
5.0
07/17/2019
Jeff was on time and communicated well He did a great job and was very concerned about ensuring all spots and more heavily soiled areas were fully clean. He is just one person and does not have a helper but performs well Even though they state up front the don't move furniture, they mean it and don't move ANY furniture. However with my assistance he did help us move a few items to allow full area cleaning
Description of Work
Carpet cleaning 7 rooms and sofa and loveseat
Category
carpet cleaners, upholstery cleaning
Cost
$560
Hire Again?
Yes
Jim G.
5.0
06/30/2019
I'd hire Galaxy again! In and out in a few hours and the carpets look great!
Description of Work
We had a small job, and a few companies did not want to service it. Galaxy was happy to help out!
Category
carpet cleaners
Hire Again?
Yes
DEBORAH L.
5.0
04/11/2019
As usual, Jeff was amazing. Our carpeting (16 years old) continues to look fresh and almost new because of the great work he does. We will only use him for our carpets.
Description of Work
All carpeting in home cleaned including stairs
Category
carpet cleaners
Cost
$650
Hire Again?
Yes

Service Provider Response

Thanks for the 20 years of repeat business! Its so sad to see you move, but happy retirment!
julie K.
5.0
01/24/2019
Superior service. The carpets turned out like new. Extremely personable, professional and genuinely one of the nicest people u will ever meet. I will recommend to everyone I know
Description of Work
Carpet cleaning
Category
carpet cleaners, upholstery cleaning
Cost
$500
Hire Again?
Yes

Service Provider Response

WOW! Thank you for the kind words and honestly, you make the best chicken soup on the planet!
Molly W.
5.0
12/03/2018
Jeff did an incredible job cleaning our old, dirty carpets. Saved us thousands on having to replace carpet throughout the whole house!
Description of Work
Carpet cleaning and sanitization
Category
carpet cleaners
Cost
$600
Hire Again?
Yes

Service Provider Response

Heck yeah! It totally made us both feel accomplished that you saved a ton of cash! That's how it's supposed to be done!
Amy F.
5.0
11/02/2018
Shout out to Jeff at Galaxy's Best! Very professional, honest, helpful. My daughter called in a panic because her new puppy stained our carpet. Jeff was tremendously helpful, calmed her down, told her he could definitely come out, but also suggested another less-expensive solution that she could try herself. Thanks tons to Jeff! Because of you, Galaxy is top of the list for when we next clean our carpets.
Description of Work
spot cleaning on carpet
Category
carpet cleaners
Hire Again?
Yes
Shlomo A.
5.0
10/04/2018
Jeff and Galaxy offer the best service I have ever received - thorough, professional, informative, FANTASTIC. This is a company that has an old-fashioned pride in its work. His prices are competitive and are an incredible deal when you consider how much BETTER their service is than many other cleaners. He also took the time to advise us on what was necessary and what really wasn't - all to save us money. (We were over a barrel, and he could have easily had us order all sorts of unnecessary work - but he is an honest man.) Jeff came to try to restore our home after a serious heating/duct problem had deposited soot in every room of the house, saturating several of the carpets -- and the wall to wall carpets are all beige and white. Not only did Jeff get the gunk out of all of them-- wall to wall and area rugs -- but he arranged to come back to get the one carpet that was too soaked with gunk to come completely clean the first time. After he did such a terrific job on the disastrous carpets, we had Jeff come and do all of the upholstery in the house. These are sofas and upholstered chairs that had survived 5 kids -- and Jeff made them look nearly good as new. He is great with kids, patient with dogs, and a delight to have in your home. Could not be happier and more grateful to him for restoring our home!
Description of Work
Cleaning carpeting
Category
carpet cleaners, upholstery cleaning
Hire Again?
Yes
Randall T.
5.0
10/01/2018
Went very well - professional, efficient.
Description of Work
Carpet and upholstery cleaning.
Category
carpet cleaners, upholstery cleaning
Cost
$700
Hire Again?
Yes

Phone

Address

-

Chicago, IL 60657

Sunday
5:00 AM - 9:00 AM
Monday
5:55 AM - 5:30 PM
Tuesday
6:00 AM - 5:45 PM
Wednesday
6:00 AM - 5:45 PM
Thursday
6:00 AM - 6:05 PM
Friday
5:00 AM - 4:55 PM
Saturday
7:00 AM - 2:45 PM

Website

http://www.thegalaxysfinest.com

Other Information

Services Not Offered

Furniture Moving & Email Estimates.

Payment options

Check
Visa
MasterCard
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Wearing masks when entering home and offering sanitizer. We do not wear masks while working, as constant use of mask causes lung infections from breathing too much CO2.

Health & Safety Measures

Please call for more details.
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

The Galaxy's Finest Carpet & Upholstery Cleaning is currently rated 4.9 overall out of 5.

The Galaxy's Finest Carpet & Upholstery Cleaning is open:

Sunday: 5:00 AM - 9:00 AM

Monday: 5:55 AM - 5:30 PM

Tuesday: 6:00 AM - 5:45 PM

Wednesday: 6:00 AM - 5:45 PM

Thursday: 6:00 AM - 6:05 PM

Friday: 5:00 AM - 4:55 PM

Saturday: 7:00 AM - 2:45 PM

The Galaxy's Finest Carpet & Upholstery Cleaning accepts the following forms of payment: Check, Visa, MasterCard

Yes, The Galaxy's Finest Carpet & Upholstery Cleaning offers free project estimates.

Yes, The Galaxy's Finest Carpet & Upholstery Cleaning offers eco-friendly accreditations.

Yes, The Galaxy's Finest Carpet & Upholstery Cleaning offers emergency services.

No, The Galaxy's Finest Carpet & Upholstery Cleaning does not offer warranties.

The Galaxy's Finest Carpet & Upholstery Cleaning offers the following services: Cleaning- Carpet. Upholstery. & Oriental Rugs. Sanitizing. Pet Odor Removal. Mattress Cleaning & Sanitizing. Bed Bug Solutions. Fogging. Water Damage & Flood Restoration.