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"Provided competitive quote and performed the work needed promptly"

"The quality of the work was poor, the sod was laid and not rolled out which is preventing the sod from catching and causing the lawn to look uneven, the grass seed/ dirt was spread sporadically over the front lawn without focusing on the bare spots which was the ultimate goal of the seeding. (for treatment/solution to holes in the lawn to promote grass growth in those areas.) Also there was very little grass seeds or dirt spread to back lawn. I brought this to Kevin's attention and he said he would take care of it and that he ran out of dirt, also his response to my calls or e-mails was not timely or not at all. I called and text him on several occasions requesting that he comes to complete the job and he never showed up to complete the job as promised. I also feel the additional cost he charged ($1500) to lay 4 to 5 rolls of sod for 20 ft. x 24 ft. area (480 sq. ft.) , was over priced and he took advantage of me and I am a victim of price gouging. His initial quote he gave me was 3400 (for the seeding, retainer wall removal, aeration, power raking, cutting the grass, plant 1 bush) but I just noticed he has put 3500 on the contract so even in that instance I paid him $100 more than what was agreed upon. The contract that he wanted me to sign was very extensive and "construction focused" and did not address everything we had discussed for this project. It basically was an agreement to ensure payment and cover himself if I did not pay. When I noticed the contract did not list line by line description of the scope of the work I brought that to his attention and asked him to include what the job would intel ( work order) listing what we had talked about. He told me he would bring it when he came to do the job. I didn't receive anything, but he had already came to to start the job. By the time he finally came to start the job I had received a warning from the village due to my grass had grown more then 5 inches waiting for him to come and take care of cutting the grass when he was to start the project. The overall communication and follow up with this company is not good and they do not provide detailed scope of work orders even when requested."

"Very professional"

"They were great the first year and then consistently went downhill. I ask to come when I was home because of the dogs and every time that was an issue. Then I would pre-pay for 3 -4 services and they either would not come or would do a "fast" spray. The last service for this year I got an email they were coming and then nothing. I know because I have cameras around the house. When I complained they told me they would send some to do the spray (this was a week ago) you know the bugs are really bad in a freeze? Done, will not use anymore and will not recommend."

"They need to do a better in bidding jobs. Fall cutting of plants etc. was fine. They were suppose to remove leaves. Prior to the service I had raked up a lot of leaves and left them in a pile to take, they didn’t remove it. I also asked them to take a yard debris pile which they quoted for $55. They didn’t remove it, but after the fact wanted $150 to remove it.They stopped by the first time, reviewed the job and left. Came back to do the job, and didn’t complete to my expectations. If they would have bid the job correctly, there would have been no problem and I wouldn’t have piles of debris in my yard."