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"It didn't go. We originally scheduled the appointment for May 31st 3PM. At 3 PM no one showed. I sent a text to the owner Michael Wheeler at 3:15 to see what happened. He explained that another project was running long and asked if it was okay to come between 5:30 and 6 PM. I said okay even though I had to cancel other plans to accommodate this new time. At 6PM rolls around and no show, no contact. I text and call at 6:20 and no answer or response. I cancelled a business meeting to accommodate this new time because i have other furniture coming and really needed this mirror hung before then to make space. Still no call, no show. Nothing. I am very unhappy and disappointed in the lack of professionalism and curtesy. I do not recommend them to anyone."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"All we needed was an estimate."

"I hired EcoBuild to work on two projects. The first project was smaller and Mike the carpenter came out and did a wonderful job. He was pleasant and you could tell he was experienced. Normally when I have a good experience, then a bad experience, reviews are balanced out. I know things happen and generally I give the company the benefit of the doubt. However, in this case, EcoBuild’s behavior and performance was so bad, nothing could bring it above 1 star. The company was hired to replace a window, install new drywall on a ceiling and wall and replace some trim. My initial project manager Jeff (who quit before everything went down hill) was responsive knowledgeable and very friendly. When Jeff left, everything started going down hill. My next project manager was Jeremy who was probably the worst person I have ever dealt with at a company in my entire life. For the weeks leading up to the project, getting a straight answer from him was impossible. I would ask him 3 or 4 questions and consider myself lucky if he half replied to one of them. In no less than 10 attempts I could never get a confirmation whether the correct window was ordered. It got so bad that just before work was to begin, I called the company and said I would cancel the project if he was my project manager any longer. Jeff came out and said Mike would take over. Mike is a nice person but very overwhelmed. I can only imagine it is due to conducting damage control for shoddy work. On the first day, the crew showed up without a window. In fact, they didn’t have any materials or even a truck to carry materials. They left for Home Depot and several hours later showed up with the materials strapped to the roof of a SUV. I was very busy with meetings that day so the crew installed the drywall and I didn’t give it a detailed look until they left. I was in shock! There wasn’t a single full sheet! They cut every piece of drywall and there were gaps that ranged between 1/2” to over 1 inch between the sheets and the walls. They actually cut the drywall around the baseboard trim rather than removing it! Clearly the crew had never hung drywall before. Ultimately, I had them remove all of the drywall; no amount of taping and muding was going to make that look good. The window was the only remaining item and I was hesitant on even having them do that work, but they agreed to send Mike (the previous carpenter) out to install it. As mentioned earlier, I still didn’t have confirmation it was the right window. The next day Mike showed up with… you guessed it Jeremy. Mike was pleasant as usual and just before demo was to begin I asked to confirm the correct window was ordered. We walked downstairs. The window was in Jermey’s truck so I walked over while Mike did something else. To my surprise, Jeremy said “stay the **** away from my truck.” That was the final straw. I asked them to leave after a very heated screaming match in the middle of the parking lot. Management Is totally inept and made no effort to reach out despite several calls and emails describing my bad experience. I suspect there must be so many that there just isn’t time to address all the complaints. I still haven’t received my money back. Not only is this company totally incompetent, but I classify them as thieves for stealing my money. At best, they must be hiring their labor off the street without any reference checks. At worst, this is their regular crew. If you want to take a risk and hire them, at least insist you make the deposit on a credit card so you can dispute it."

"On April 23, 2025, S and J Plumbing was contacted to fix my father's garbage disposal and broken pop-up assembly. My father is 80 years old, disabled, and speaks English poorly. The technician (Brandon) first tried to sell him a membership for $99/year. My father declined. Then Brandon looked at the garbage disposal and pop-up assembly and determined that they both needed to be replaced. He went over options and my father said that we wanted the cheapest stuff. Brandon then presented my dad with an estimate of $1950, which seemed excessive to my father. But, he is not a handy guy and did not know how much the parts cost and so he agreed to it. Brandon finished the work in about two hours and my father paid him. After he left, my father called me and we looked up all the prices of the newly installed parts. The new 1/2 HP Insinkerator Badger 5 has an average retail cost of approximately $150. And after physically looking at the assembly he used, I determined that it was around $30. The breakdown of the costs according to the invoice were: Insinkerator install and parts: $1239 Pop-up install and parts: $739 Senior discount: -$25 If you subtract the retail costs of the parts, then the total paid for labor is $1770. Divided by the two hours he was there, S and J Plumbing charged $885/hour for labor costs. Even if the parts were double retail ($300 disposal and $60 pop-up assembly) the hourly would still have been $795/hour. I called S and J Plumbing and asked Joe, the service manager, why the costs were so high (because my father doesn't know any better). He told be that those were the costs in the "book" and did not specify what book. He also refused to discount anything further because already gave a $25 senior discount. We feel that S and J Plumbing took advantage of a senior citizen who does not know any better. In doing further research about S and J plumbling, we can clearly see that this is their standard operating procedure."