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"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"

"I am leaving a review before the work is even started. I received a quote from another company and scheduled the work. When they showed up, they tried to triple the cost. I told them to get out of my house. I then called Rooter Pro Plumbing to come out and give me a quote. Jerimey Jackson came out and looked over the situation and then put me on a conference call with the owner. They agreed to match the quote I received from the other company even though it was seriously underbid. They are a great company to work with. They are scheduled to come out this week to start the project. I would highly recommend a company with such integrity in the employees and the owner. I look forward to working with them."

"They came out and resolved my plumbing issue on the same day. Very courteous scheduler and technician was even better."

"I am a repeat customer of Mr. Plumber. Called and scheduled a visit for replacement of rear hose bib."

"Although the technicians are very nice. As a company Ragsdale has failed us miserably. We spent about 18K to have our whole system upgraded and new insulation in the attic. We followed the recommendation of their sales person to the letter. He ASSURED us that in spending all that money we would not have any more issues cooling our home. Immediately there were more issues. The A/C unit they installed outside dies in 3 days. It was a lemon I guess. And when they went to replace that they also saw that the sales person didn’t notice that the circuit breaker was not the right one to handle the new unit. They had recommended we add new intakes in two rooms so we had done that as well. Like I said we did everything he told us we needed to do to solve any cooling issues. Still two rooms don’t cool well, my office and our master bedroom. We have reached out a few times and they send someone to look. Every time they have different recommendations from a second unit to another thermostat, tinting the windows, keep the blinds closed etc. I have tinted the windows and we keep the blinds closed, but another unit or another thermostat are just not things we can afford to pay for out of pocket. Two times I was told a supervisor would reach out to us but they never did. The guy today, again he was very nice. Said we should buy wireless sensors to connect to our thermostat so it knows to keep cooling. That’s another $100 out of our pocket. He said there should be a second cooling vent in our master bedroom as well. Yet another thing they didn’t recommend when we bought this system that we were assured would be more than enough to cool our home. All these things we would have considered and/or done if we were told they were needed when we spent the money. But the I think commissioned sales person didn’t really know what he was doing now. He was just looking to make a sale and didn’t care wether it actually fixed the issue or not, he got paid either way. Again today I try to call and speak to someone before I left this review. I sat on home for 5-10 min with the recording telling me my place in line and to hold to speak to someone. Just to get the general voicemail to leave a message. We are stuck with them now, they do the warranty work so they do the yearly maintenance to keep the warranty. But I would NOT recommend til his company to anyone right now. They have completely failed us and taken our money without actually doing what their sales person assured us would happen. Very disappointed avoid them for your own good"

"I contacted Mr. Franklin for what I thought was regular maintenance. I had never had the septic pumped before and was unsure where the tank was located as there were no visible indication of the piping. Mr. Franklin poked around but could not locate the piping so he contacted the County Health Department and obtained a copy of the blue print outlining the location of the septic tank. Turns out the line was inactive and the tank did not need to be pumped. After all the trouble Mr. Franklin went through between the drive out here, the hour he spent poking around trying to find the septic tank and waiting for the county to call back, he refused to accept any money from me. He would not even accept a trip charge. In a world were honesty just doesn't seem to exist anymore, it is so good to know that there are still trustworthy businesses out there! Mr. Franklin's knowledge of what to look for toppled with the time he took just to educate me is just priceless! I wish all businesses was like Franklin Septic!"

"Used Angi to find help on 1-10-2025. Of the six companies I requested estimates from, Alonsos was the only one that responded. It was the next day. We needed repair to the house due to a branch spearing the back of it. His quote was reasonable and he was willing to come on Monday. The repairs were finished in a short time. My son thought to ask about our upper deck railing and the front board that was bad on the lower deck. Again we were given a reasonable quote and the work was done that day. To my surprise he replaced all three sides of the lower deck and added shoring. For the upper deck he enclosed the corners and it looks amazing. I will definitely keep him on speed dial for future work."

"Super professional and very experienced and went over and above the project to assist my situation."