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Approved Pro
Approved Pro

Keep Smiling Plumbing & Electric

Plumbing, Water Heater Service, Electrical,

About us

Keep Smiling Plumbing Electric Heating and Cooling is a family-owned, family-operated, full-service plumbing electric and HVAC business, serving Gwinnett County, Georgia. We are Master Plumbers and members of the Plumbing & Mechanical Association of Georgia. Keep Smiling Plumbing & Electric is there when you need us, ready to take care of any problem that you may have with your plumbing or electrical systems. We also have available a full line of quality replacement products if you want to upgrade or update.

Business highlights

Veteran owned and operated
Emergency services offered
40 years of experience

Services we offer

- Plumbing - Garbage disposal repair and install - Sewer repair and sewer line services - Toilet repair - Burst pipe repair - Drain repair - Drain cleaning - Piping and repiping - Leak detection and repair - Gas water heater install, repair, maintenance - Electric water heater install, repair, maintenance - Tankless water heater install, repair, maintenance - Gas line repair - Gas leak detection - Gas line installation

Services we don't offer

Septic tank pumping

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.8123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
1%
2
1%
1
2%

Filter reviews by service

Showing 1-25 of 123 reviews
Jana J.
Oct 2025
5.0
Electrical
Yes, I recommend this pro
$900
Keep Smiling sent me Roy Wint and I'm very glad they did. Roy installed a replacement ceiling fan as well as four recessed lights. The result of the project is a much better lit and livable living room. I want to extend special kudos to Roy. He was very professional, polite, and friendly. A joy to have working on my home. He went out of his way to avoid creating any holes in the ceiling other than those housing the lighting fixtures. And he also did a safety inspection of my home's fuse box. I can't say enough good about this young man. I'll definitely be calling him the next time I need electrical work done in my home.

John P.
May 2025
1.0
Electrical
They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel.

Mike P.
Mar 2025
5.0
Electrical
Yes, I recommend this pro
$39
Fantastic!

Arthur M.
Jan 2025
1.0
Electrical
$675
Was given an estimate that was three times more than what I was actually charged the same day by another company

Michael Q.
Dec 2024
5.0
Plumbing
Yes, I recommend this pro
$300
Good. They communicate well.

Terrance W.
Oct 2024
5.0
Plumbing
Yes, I recommend this pro
$425
Quick, explained what he was doing and gave some preventive steps.

Shawn H.
Oct 2024
5.0
Plumbing
Yes, I recommend this pro
$40
He knew his job well

Ben'neel S.
Oct 2024
5.0
Electrical
Yes, I recommend this pro
$285
Electrician David Fuentes did an excellent job. Professional, courteous, great customer service and explained the process and asked if I had any questions. Will definitely use their service again!

Theresa W.
Sep 2024
5.0
Electrical
Yes, I recommend this pro
$650
Very attentive knowledgeable and thorough, did his best to fix all the issues without overcharging. Friendly too!

Nancy U.
Sep 2024
5.0
Plumbing
Yes, I recommend this pro
Isaac and Armando did a great job. Everything from scheduling, to dispatch, to repair was handled professionally and promptly.

Mario C.
Aug 2024
5.0
Electrical
Yes, I recommend this pro
$600
Our technician was great. What we thought was just a minor thing turned into a backstabbed outlet.

Martha W.
Jul 2024
5.0
Electrical
$2,719
Joshua, did a great job, and he was on time. he was professional. I do have a complaint. Joshua, had to cut a hole in the wall. I asked him if he was going to repair it and he stated they do not do patch work. If that is the case, they should hire a patch guy, that can repair and paint. Now I need to pay some one else, after paying 2,719.51 for 4 light install in the celling.

Robert H.
Jun 2024
1.0
Electrical
Yes, I recommend this pro
$675
Fast service, reasonable price.

Mike R.
Jun 2024
5.0
Plumbing
Yes, I recommend this pro
$413
I received a call for scheduling first thing this morning. They were able to send a plumber out same day, afternoon. Demetric was prompt, courteous (wore shoe covers) and quickly repaired my shower faucet. The repair cost was reasonable and all done same day. Will use company again.

Lonnie G.
Jun 2024
1.0
Electrical
$1,200
I needed someone to install a 240 volt going to my garage from the electrical panel for EV charging. Robert came out who was very nice and seemed to answer my questions. After seemingly pressuring me to do the work, I agreed and he installed about 40 feet of wiring to my garage that cost an astronomical $1,200. Once his job was completed, he directed me to write a review on Google (which I am going to edit), he was paid. After I did some reviews, I saw the 15-50 240v receptacle he installed was a Leviton (the cheapest in the industry) and is prone to arcing and fires and not recommended for EV charging. I then contacted his company again asking a question which I received no response to after they received my $1,200. In short, I would not hire Keep Smiling Plumbing & Electric again due to their outrageous pricing (wish I would have received more quotes) and their No Response to my messages after they received my money. Do yourself a favor and get multiple quotes.

David S.
Apr 2024
1.0
Plumbing
$380
I guess these are the smiling plumbers because they make sure they get paid. I needed a temporary fix to just stop the drain valve from dripping because I was laid off 3 weeks ago. Water heater is almost 20 years old so I expected the “you should replace not fix it” pitch. He wasn’t wrong but I explained I need a temporary fix because I had tenants coming today and I can’t afford to replace until I get a new job and also got quote for replacement. Guy said we can’t warranty repair because depressurizing tank to do the repair and repressurizing it is enough to make the it fail today or tomorrow and you just don’t know. I accepted and he has me blind sign the warranty waiver and proceeds with replacing the drain valve. What I got for $380 was a drain valve that stopped dripping, sinks/tubs full of sediment that wasn’t rinsed, a leaking water supply line to the water heater, and so much sediment in the Hot (expected) and Cold (unexpected) water lines that it clogged faucets. I called and texted technician and was told in simple terms I quote. "Absolutely No Warranty!" I understand no warranty or guarantee on the water heater itself because it's old... if the water tank had failed when it was repressurized I wouldn't be complainging but from where I’m sitting it looks like poor quality workmanship caused other issues during the repair & there' a total lack of customer service to even care about it. Guess who I'm not calling for the new tankless system when I get a job.

Audrey T.
Mar 2024
5.0
Plumbing
Yes, I recommend this pro
Reliable, honest and friendly!

Kathleen T.
Feb 2023
5.0
Fireplaces
Yes, I recommend this pro
The were great and 5 star says it all.

Lauren Y.
Jan 2023
1.0
Plumbing
Called first thing this morning and was informed that someone would be out to our office between 12 and 4. Informed them how important it was as we are a business and have surgery in the morning so people can't come after today. I was informed we would need to pay upfront when they got here as well as pay a $39 dispatcher fee for them to call and let me know when they are on the way. Here is it @ almost 3:30 and still no call. I call them and have to wait on a response from the dispatcher whom now states they won't be able to have someone come out before 5. A phone call would have been nice considering I have been waiting here all day and now have to attempt to come up with someone else for our patient's in the morning. Overall HIGHLY dissatisfied.

Julie P.
Jun 2021
5.0
Plumbing
Yes, I recommend this pro
$680
The tech was on time ,up front in what needed to done .Well manner and professional .The price was what was agreed to and the mess was cleaned up.I could not be happier.Thanks to my experience with Keep Smiling Plumbing I will give them a call again. A five star company in my eyes. ⭐️⭐️⭐️⭐️⭐️

Frank I.
Nov 2020
5.0
Plumbing
Yes, I recommend this pro
This was an outstanding experience and it has certainly changed my view on plumbing services for the home. As a long time homeowner I have used different plumbing services over the years and I was very skeptical about starting this process but I really needed to get this work done. I remember that my godson had used hey service and was really pleased with the quality and performance, so I called him and get the information on keep smiling plumbing, went to Angie’s list to read the reviews and decided to give these guys a chance. I place a call, and after two rings it was answered by Shirley, who had a pleasing voice and was very professional providing me information about the business. Needless to say I was impressed and that was just the beginning of my project. Shirley told me that someone would be out the next day between 9 & 11am to take a look at my issue and give me an estimate. Sure enough, Brian arrived about 10 minutes after 9, assessed the problem and gave me an estimate which was much less than I expected because of my previous experiences and certainly I gave him the go ahead. Brian was efficient, professional, quick and cleaned up the work area. I was very impressed with this company and I HIGHLY recommend. I will use them in the future for all of my plumbing needs.

GREG B.
Jul 2020
5.0
Plumbing, Drain Pipe Installation
Yes, I recommend this pro
Awesome! Shirley took my call this morning and was very efficient and professional in getting my contact information as well as scheduling Gary (Plumber) to see us later in the morning. Shirley was also very polite and pleasant! Gary was our plumber today and he did a fantastic job for us. He arrived on time and completed his diagnosis of the issue. He explained his plan for repair of the issue and gave us the amount it would cost, which was very reasonable. He went right to work and finished in a timely manner. It was obvious that he takes pride in his work! We will use Keep Smiling Plumbing again if necessary and hopefully will have Gary as our plumber. Sincerely, Greg B.

Michael J.
Apr 2020
5.0
Drain Cleaning
Yes, I recommend this pro
$268
OUTSTANDING!! Jonathan showed on time, very polite and went right to work. Eventually his tools were not quite up to the job (the clog was deeper than his snake could reach) so he fixed the other problem (replaced the shutoff valve under a toilet) while waiting for word from the office. Eventually he came back the next day with a longer snake and cleared the drain! Charged me the quoted price, never tried to upsell or overcharge me even though it took much longer than they expected. Totally proffessional and absolutely committed to providing the service you want. I would absolutely hire these guys again!

Mark S.
Dec 2019
5.0
Water Heater Service
Yes, I recommend this pro
It was good. Very good. Very good service. Good quality work.

Jason B.
Dec 2019
5.0
Plumbing
Yes, I recommend this pro
Keep Smiling plumbing was quick and very professional.
Showing 1-25 of 123

Licensing

Insured

Licensed*

Trade License Number

MPR005889

Trade License Expiration

10/15/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Keep Smiling Plumbing & Electric is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 7:00 PM Tuesday: 7:30 AM - 7:00 PM Wednesday: 7:30 AM - 7:00 PM Thursday: 7:30 AM - 7:00 PM Friday: 7:30 AM - 7:00 PM Saturday: 10:00 AM - 2:00 PM Sunday: Closed

Keep Smiling Plumbing & Electric accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard

No, Keep Smiling Plumbing & Electric does not offer free project estimates.

Yes, Keep Smiling Plumbing & Electric offers eco-friendly accreditations.

Yes, Keep Smiling Plumbing & Electric offers a 5% senior discount.

Yes, Keep Smiling Plumbing & Electric offers emergency services.

Yes, Keep Smiling Plumbing & Electric offers warranties.

Keep Smiling Plumbing & Electric offers the following services: - Plumbing - Garbage disposal repair and install - Sewer repair and sewer line services - Toilet repair - Burst pipe repair - Drain repair - Drain cleaning - Piping and repiping - Leak detection and repair - Gas water heater install, repair, maintenance - Electric water heater install, repair, maintenance - Tankless water heater install, repair, maintenance - Gas line repair - Gas leak detection - Gas line installation

Septic tank pumping