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"Chris was informative, knowledgeable and very thorough and got the job done the same day which I really needed. I am very happy with the job he has done and would recommend this company and Chris again. Thank you StratCo Plumbing, and a huge thank you Chris."

"The service I received was exemplary other than a delay imposed by the Labor Day holiday weekend. I had detected a potential leak in the water line to the house after noticing a portion of my lawn was saturated. I called the leak in on Thursday morning before the Labor Day weekend, and Mathew Thatcher arrived within two hours. He cut off the water and spent the next few hours tracing water and sewage lines into the house and detecting the probable source of the leak. He went out of his way to minimize the potential cost of this tracing operation. In addition he performed a number of minor interior repairs that I had delayed performing. These included replacement of a rusting garbage disposal and repair of a recently developed toilet leak. My only possible caveat was the fact that the full repair could not be done until the following Tuesday. However, we got by turning the main water line on and off (using a key loaned to us by Mr. Thatcher) when water was needed. The leak was repaired on Tuesday after ripping up a small portion of the driveway and replacing a cracked plastic connector (undoubtedly an earlier repair to the line done many years ago) with copper piping, installing a sewer line clean out and water line cut off inside the house and repairing the driveway. I would like to particularly single out Mr. Thatcher for his helpfulness, complete explanations of potential problems and options at each step of the way, and focus on finding the least expensive method of completing an inevitably costly repair."

"They were able to come out the next morning after I called. They were on time and did a great job. My septic was backed up. They pumped it and flushed the lines. Very professional and reasonably priced. I would definitely use Flush Pro again."

"Overall, it was a good experience. AAA put down a vapor barrier and installed a Santa Fe dehumidifier with sump pump. The result is that we can now use the stand-up basement/crawlspace to store things under the house without ruining them. This is the part that you need to know. The installation was not without problems. First, they broke an A/C drain pipe, second, they cut a sprinkler controller wire while running a PVC pipe. Here's my take, accidents happen but how does the business respond to these issues? Well, Donna was very quick to send her team out to correct the problems and they even paid for the damage to the sprinkler system. To me, that's top notch customer service. Any business can make a mistake, but how they handle it is the mark of a good company. Every time I lift the roll door and go into the basement now, I'm amazed at how cool and fresh the air is down there. No more mildew and no more smell."

"Very happy with the work and Mr Horne’s integrity. Would hire again."

"Eddie replaced computer module and solenoid. Service was professional and prompt
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"Jean-Claude and his crew did the demolition for all three bathrooms. They were great about putting sheets down to protect our wood floors. The crew was great, and very respectful of our space. They were punctual and very easy to have in our house. The demolition went well. They did find a rotten subfloor, which was not in the original estimate, but he explained the cost of repairing and replacing before taking any action with us. He also gaves us suggestions to replace the old door and windows in the bathroom(s), which was also not part of the original estimate, but again, he explained the cost and was fair about not charging us for the extra labor to replace these things to make the space aesthetically pleasing.
Jean-Claude pays very good attention to detail, and was good about calling us when there were questions about preferences, or to explain different options to complete certain tasks. He has passion for his work, and cares about the project as if it was his own home. What more can you ask for in a contractor?
In the end, we love the tile work they completed, as there was a lot. One of the bathrooms' tile was uneven, and they used the wet saw to trim the tile to make it even (sometimes only 1/16 of an inch)-not their mistake, but their fix to make sure we were happy with the work they did. They made sure that every detail was taken care of before completing the job, and hired a maid service to clean up the house to get rid of the construction dust. While they didn't meet our deadline, it was not their fault, as the rotten sub-floor in one bathroom and un-even tile were honest setbacks that no one planned for.
I would definitely hire Jean-Claude for future projects. He and the team were great.
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"Exceeded expectations. Problem was solved with a much needed improvement to water shutoff access. The cost was much less than competing quotes."

"Hometown Restoration did an excellent job repairing a leak caused by our adjacent neighbour. They used a dehumidifier to dry out the wood before removing and sanitizing a section of the rock sheet. They also had a hygienist test for asbestos even though our building had been rebuilt. I am quite grateful to the technicians of Hometown Restoration for their efforts. They followed the COVID guideline and made us feel 100% safe during the cleanup process. I would hire them again if I needed to fix water damage issues in the future. They also felt considerate about removing all the waste, which is excellent! Highly recommended Hometown Restoration!"

"Gave us a fair price and good workmanship. Came on schedule and cleaned up. Would use them again."