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"Good work, but price is on the high end."

"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."

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"On 3-4 November 2025 Chris, Corey and Xzavier encapsulated my crawlspace and set up the dehumidifier for the electrician. Keep in mind, the crawlspace varied from about four feet to two feet. At two feet they were crawling on their bellies. The three arrived at my house on time, Chris explained exactly what was to be done and the three of them completed the job in a most professional manner. I inspected the crawlspace when the job was completed and was amazed at the workmanship that was done. I commend Chris, Corey and Xzavier for their excellent work and the courtesy shown to my wife, myself and even our dog, Zoe. Thank you, Chris, Corey and Xzavier for a job well done. "

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"Cool Air Mechanical LLC delivered exceptional service with our water heater installation! From the moment we scheduled the appointment, their team was professional, punctual, and incredibly knowledgeable. They assessed our needs thoroughly and guided us to the perfect unit for our home. Installation was seamless—efficient, clean, and done with care. We appreciated the technicians’ attention to detail and their willingness to explain everything clearly. What truly stood out was their commitment to customer satisfaction. They even followed up to ensure everything was running perfectly! It’s rare to find a company that combines technical expertise with genuine courtesy. Highly recommend Cool Air Mechanical for anyone in need of top-notch HVAC or plumbing services. They’ve earned our trust and future business!"

"Extremely well, staff very qualified and friendly"

"They had to take out a portion of my front wall which was not planned on, and the conic quality of the concrete was not as good as I thought it should be they destroyed the brick wall that they said they would be able to save and I think they also damaged an additional plumbing line, which I’m going to have to have repaired But we did get the leaking stopped, which was the big part of the problem they had to dig up the entire front foundation down to the 8 foot footer and re-waterproof the wall put in a French drain system and a new drainage system for the gutter and a sump pump"

"I have never in my entire life had to write a review like the one I am about to write right now. To begin with we had a concrete slab laid at the beginning of Aug. and all we needed was for it to be leveled. We reached out to Aquaguard and Bill set up a date and time to come out and do an evaluation and a quote. Bill stated that they could level the concrete slab with no problems and gave us a quote of an est. 6k. I know that no one in their right mind would pay 6k for a job that was guaranteed by one of their SHAREHOLDERS (Bill) knowing that there was no guarantee it could be done (which is what their stating now.) We had a deadline to have this job completed which couldn’t be met because it is now Oct. and still ongoing. Jerrod and another employee came out on 2 separate occasions and all we have received from this service is UNLEVELED concrete and EXCESSIVE CRACKS AND WAVES. Weeks later 2 managers came out and could clearly see my disappointment because I was literally in TEARS. They said that some jobs they can’t get leveled completely and that they don’t know why Bill would tell us they could and that that’s stated in their contract. He said he would reach out to the general manager to come to a resolution because at this point my concrete slab is just horrific and still not LEVELED by the least. Literally worst than when they started the work. Week later no resolution. I suffer with congested heart failure which I was diagnosed with last Nov.2024 and this is really beginning to take a toll on me. All I want is a DECENT resolution because this is clearly not the service I was expecting to receive and is clearly unacceptable."