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"Fantastic!"

"Steve and crew did a great job on my project! From first contact to project completion was only two weeks. They were very professional, did exactly what I asked, and left the job site clean. Would definitely use again!"

"They are nothing short of fantastic. I was quoted by another company anywhere from 5 grand to 12 grand. Turns out all I needed was a pump out and a blockage cleared for a lot less money. Thomas septic was honest and genuine. Traits so rare lately. I highly recommend them. You won’t find a team more capable or honest. Quality work done without all the bs and unneeded expenses that is Thomas septic! Honestly if I could I would give them 10 stars. Seriously call them first and you won’t need to call anyone else! I am so grateful to have found them!"

"They came out and resolved my plumbing issue on the same day. Very courteous scheduler and technician was even better."

"I have waited to write this as I tried to research the job that was done and gain a better understanding. The final result is that the job got done my problem was fixed. However the work was somewhat less than professional and I am left feeling taken advantage of and significantly over charged."

"Thumbs up for the construction at my residence, a three story elevator shaft"

"We were very satisfied with the service and appreciate their investigation into our issue."

"First OFF, ANGI should be ashamed to have this company as contractor. I would STRONGLY recommend not using this contractor for anything. They attempted to replace a toilet i purchased and it was not done correctly. When i tried to call them on it, the never returned my call. When i finally spoke to someone they spoke to me like i was stupid and suggested i do a google search and the plumber (another contractor) that explained their mistakes did not know what they were talking. Despite the fact they installed the toilets perfectly with no issue. They refused to make it right to my satisfaction. They are overpriced, nickel and dime you to death and have the absolute worst customer service. So if you are looking for a shady contractor who doesn't do good work, will "scam" you out of your money and provide the absolute worst customer service then i would say this the contractor for you. If you are looking for a good and reputable contractor that will do good work and provide good customer service, i will have to tell you like the tech they sent out to try to fix their mistake.... "You are better off hiring someone else". If anyone would like more detail or documented proof how this contractor should never be used EVER... feel free to contact me. I truly hope this helps you make the right decision of NOT HIRING THESE BOZOS"

"$80 service call and a 500% markup on parts? That’s excessive. I completely understand that businesses need to make a profit, but being charged over $500 for a 20-minute visit is more than what many highly skilled professionals—attorneys included—earn for their time. Before scheduling the service, I asked for a quote on both the part and labor. Unfortunately, I was told they couldn't provide that information in advance (which, in hindsight, should’ve been a red flag). I trusted the positive reviews and moved forward anyway. When the technician arrived, they spent about five minutes confirming what we already knew: that we needed a specific part. We expressed concern about the cost, and a manager offered a modest discount, which we declined. We ended up paying the $80 just to be told exactly what we had already suspected. Afterward, we contacted another company that provided the part at cost ($100) and completed the service for $135. Bottom line: if you're trying to avoid unnecessary expenses--which I think right now most people are, it’s worth calling around. I’d recommend saving yourself the service call fee and going with a company that’s more transparent from the start- one that respects your time and your wallet."

"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"