Get matched with top water softener pros in Covington, GA

"as advertised"

"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

"It went great, they were prompt and everything is done/"

"Great on time. Quality work. Very pleasant person to work with. Work priced right. Thumbs up for Richard. I will recommend him very highly."

"I called and asked for an annual gutter cleaning. I was charged for the cleaning I recieved in 2022 with the same photos for January 2023. I had to send in my own pictures as proof that my roof was never cleaned. It took about two weeks to hear back from them. I never recieved an apology for being sent a bill for completed service. The service was rescheduled and completed without any good loyalty to customer, and once again charged me full price."

"Great service and affordable prices. Guys went above and beyond. I would recommend patches to anyone that has any plumbing needs."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

"Ben is fantastic! He is professional, knowledgeable, and friendly. We were very impressed by his attention to detail, and his dedication to making sure everything was done correctly, even to the point of making sure the pipes were straight and esthetically pleasing! Not only that, but he ensured that trash, dirt, etc. was cleaned up before he left. Ben's prices are more than competitive. We will definitely use his services again and highly recommend Fix a Drip Plumbing."

"Chase was so kind to help us today! We were having a water leak issue and were not sure where the problem started from. He looked in a few spots, and fixed the issue in no time at all. His visit today was so beyond what our expectations were! He showed us the issue and explained what he was doing to repair it. He was very thorough and double checked to make sure there were no issues before leaving. If any other plumbing issues come up, we are confident that Chase would be able to fix the problem. HIGHLY RECOMMEND!"