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"On or about September 25, 2025, I contacted Angi to hire a professional painter to paint the exterior of my home. Later that day I received a call from Kelly from Atlanta Painting Company and set a date for September 26, 2025 @ noon for a free estimate. On September 26, 2025, I received a text from Michael C. Goodin stating that he could come at 11: 00 am and conduct the estimate. Michael walked around my property and quoted an estimate of $3,375.82, I thought that was high from simply painting the trim of my home, but the HOA was involved, and I needed to get this done, so I agreed. I received an email from Allysa Escalante from Atlanta Painting Company stating that they would like to start the work on Tuesday September 30, 2025. I received another emailed that same day from Cynthia Hendry from Atlanta Painting Company stating that the crew would arrive on Tuesday, September 30, 2025, the length of the job would take three days, requested the $1,013.95 deposit and other related information. I thought it was odd that Michael texted me later that day pushing for the $1,013.95 deposit as this was a Friday, so I sent the deposit. On Monday September 29, 2025, I received an email from Jorge Arredondo, (project manager), for Atlanta Painting Company stating that he and the painting crew would arrive on Tuesday September 30, 2025, between 8:30 to 9:30 am to start the job. On September 30, 2025, at about 9:30, a two-man crew that did not speak English showed up, no Jorge Arredondo, (the English-speaking project manager) and attempted to communicate with me requesting I do a walk around my property to verify the estimate. This was something I could not do as I am a disabled veteran with a total knee replacement, and I told Michael about this. I contacted Michael by text and asked him why Jorge was not here, and he could not give me an answer other than Jorge was calling my phone as we texted. I told Michael to have Jorge leave a message. On that same day, Jorge left a message stating that he would be at my home the next day at 9:30 am and we would discuss why he failed to communicate with me. On October 1, 2025, @ 9:30 am the two-man crew that did not speak English showed up, no Jorge. I text Jorge about his lateness and lack of communication. I informed him that I was not happy with the quality of service, and I would speak to Michael about this. I contact Michael and stated that I have a big problem with Jorge’s lateness, lack of communication and quality of service. Michael stated that I should give Jorge another chance and that he vouches for this guy, I told Michael that’s not going to happen. You only get one chance to make a good impression. I when on to discuss items on the estimate the was either not done or should have been removed prior to September 30, 2025. These items were the back basement door; it should not have been on the estimate because I didn’t ask for that work to be done and the removal of the cost concerning the vinyl windows as they cannot be painted. I also requested an itemization of the estimate and how he came to the $3,375.82 quote. Michael stated that his company does not individually itemize their estimates. I informed Michael that we need to go over the numbers before reaching a final payment, he agreed. I also asked Michael are you just a salesman or are you the contractor? Michael never responded. Later that day, the two-man, non-English-speaking crew asked for final payment. I don’t know if they understood me when I told them I would speak to Michael and Jorge concerning that. These two men waited outside my property for about 30 minutes. I contact Michael again via text and asked why they are still here, what are they waiting for and do I need to call the police? I received no reply from Michael and the two men left shortly after.Angi It was my understanding that Michael and I would go over the estimate and agree on a lower price since there was no contract for the final payment, and that never happen. I am unsure if the work was properly done, since Michael and Jorge stopped communicating with me and the Atlanta Painting Company just disappeared. [Non first hand experience redacted] There was no supervision by Jorge to ensure the job with done right and, I believe the two painters were un-documented. I contacted Angi to avoid issues like this. I really don’t know who came to my home and why it got weird when I asked more questions. I set my home security system each night as I fear for the safety of myself and family because of this interaction. I expect a full refund of my deposit of $1,013.95 and no further communications anyone from Atlanta Painting Company"

"Tony did an amazing job! He repaired and painted 3 arbors, replaced all of the rotted wood in our gazebo (which was most of the gazebo) and painted it. Built stairs, Installed wrought iron hand rails and stained deck. Built and installed a step in our garage and installed handrails to the basement. Assembled patio furniture. Installed a storm door. But, even more impressive, he looked at a completely rotted out garden bench that I absolutely loved and was able to totally duplicate it, incorporating the antique wrought iron that was in the original. What an amazing carpenter and overall handyman!!!! We are very impressed with his work and great attitude and look forward to working with him in future home improvement jobs. Thank you!!!!!"

"Their services were awesome! Detail oriented, great suggestions, eye for design and discussions to keep costs down. They were willing to make changes and work with the timeline efficiently. The custom kitchen was high end and the finished work was the envy of all. Work space was left clean ."

"I couldn’t be happier with how my basement remodel turned out! From start to finish, the team was professional, communicative, and incredibly detail-oriented. They helped transform what used to be an ok man cave to a custom at home personal sports bar!! The craftsmanship is top-notch —lighting, and trim work are all flawless. They also stayed right on schedule and within budget, which is rare these days. I especially appreciated how they communicated and was not thrown off by the ongoing questions and changes that was thrown at them. Now we have a beautiful new living area that’s perfect for family gatherings and guests. I’d absolutely recommend this company to anyone looking to remodel their basement or any part of their home. Outstanding work! We will be giving them a call in a few months to remodel our master bathroom. Great guys not only as contractors but in general also made new friends!!! "

"The job flowed smoothly and was completed in a timely manner. The team worked together smoothly and efficiently. I’m left with a room I may never want to leave!"

"Alex and his team did a tremendous job. They worked quickly, with great attention to detail, and left the house spotless once finished. We will definitely be hiring Falcon Pro for our next home improvement project. "

"I can’t say enough about the amazing job Phoenix Custom Woodworking and Furniture did! My kitchen cabinets are 20 years old, and they were starting to stick and feel worn out. After the repair, they open and close perfectly—just like when the house was new! Mattwas friendly, and clearly takes pride in his work. If you want someone who truly cares about quality, call Phoenix Custom Woodworking and Furniture!"

"PLEASE READ: Mark was great to work with in the beginning. After I did calculations for some items, Mark became angry and stopped communicating. Before construction could continue, I needed to get an electrician out because there was a real issue. Mark insisted there wasn't. After I insisted and called him out on his lack of communication, he said he was sending over his electrician the next morning. I cancelled plans and stayed home to wait on electrician. I never heard from Mark and he did not respond to texts. I called and he said there was nothing wrong and a new switch was installed. I called an electrician. There was an issue and the new switch was not installed. We also agreed that I would pay for flooring materials on main floor(lvp and underlayment) and Mark would demo and level kitchen and provide transition and baseboard. The floor is sloped in an area and there is a random square board and cuts in wood in more than one area. Mark used my old cheap laminate as a transition board on the stairs. This is not a joke or exaggeration. In addition, Mark did not use the underlayment that I purchased at his recommendation. Mark’s company cut and painted flooring on my gray stained covered porch without putting anything down. I have this on blink video occurring all day. There was paint and dust all over the porch. Mark does not apologize ever. The area had sharp small nails on stairs that were not even worked on. Mark said my request to correct this is ridiculous and said he would not repair slope. I’ve given him every opportunity to repair. I asked for an additional contract so we could let the contract guide us instead. Mark refused to add repairing of slope area and ignores me about underlayment. I asked him not to continue work or send his guys back for other work(He is doing insurance work on bottom floor.) Mark sent his guys twice after this and they just came into the house. I sent them home on Labor Day and texted Mark that I explicitly asked him not to be on the property until we had a signed agreement. His response was they could just work in garage. Update: 9/9/24! Mark is now demanding I take the reviews down or he won’t repair floors. The nightmare continues. He said he is putting a lien on my house. He says I am preventing him from doing the work but that is a complete lie. Read all details above to understand."

"OMG. Just the absolute best thing we have ever done. The crew was so professional and friendly. Got the entire job done in one day. Stayed they until 7:30 that night to finish the job"

"The team did a good job very knowledgeable with what they were doing very pleased with the service we use again we need it."