"They performed the work quickly and the guy was nice but the charge was 480 for a clearing a basement accessible drain. Got quotes from other for 150-350~ for clearing the same drain but wouldn’t come out as soon as DE plumbing pros. Seems very overpriced and wouldn’t use again unless I absolutely had to. Their customer service was good and theirs plumbers professional."

"Joe performed excellent work. Pipe fittings, etc. were perfect. Thorough job done in a reasonable amount of time. Left all areas clean. Will use them again."

"Water heater installed quickly. Job site cleared no debris left. The employees are very polite and professional. I was so impressed that when I found a leak in a water pipe a few weeks later, I called again. They were able to come between jobs to repair the pipe."

"They installed a french drain and pump and installed water proofing on the walls.  Initially I thought some of the workers were not really the best, so I called and a manager came out and was very honest and acknowledged their faults and came out and fixed all the issues.  I was very impressed with this, he was very responsible.  They ended up doing a fantastic job in the end."

"My house is located in a wet area and I always have water coming into my crawlspace, even if it hasn’t rained in several weeks. The moisture issues are compounded by the presence of iron ochre, which would cause the trench drain and sump pit in my crawlspace to clog and overflow unless I crawled back into it and treated it with bleach/chlorine every week. Basement Systems suggested a plan to install a new drainage system and relocate my sump to an area that would be much easier to access and maintain. They upgraded the existing sump pump to a triple safe system with three pumps (including a battery backup!) so I have multiple redundancies in place to prevent flooding. They also wrapped my crawlspace with a heavy duty vapor barrier to keep all of that moisture from permeating up through my house. I couldn’t have been happier with Javier and his crew, and my wife had no qualms about having them in our house while I was away at work. They called me several times to communicate their schedule, and took care to protect the flooring on the main level of my house. Javier was more than willing to work with me to route the sump discharge pipes in the area I wanted them. He and his crew worked very hard and put in extra hours to have the job completed on schedule in two days even though they ran into several unexpected issues. I couldn’t be happier with the quality of work, the professionalism of the crew, and the integrity of company, and wouldn’t hesitate to recommend Basement Systems to anyone."

"tech mike stiles on time,booties and super freindly. had drain repair done quickly and cleaned area better than when he arrived. took time to explain what happens to 60 yr old galvanised pipes. our pipe was closed down to less than 30% of function. mike augerd it uot as much as he could and sink draining ok. he left us with a complete estimate and scope of work to replace pipe for us to think about. absolutly no pressure to do more at this time. thank you mr rooter and mike stiles. will use again and already recomended to neighbor"

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."

"Had a good experience overall. They had an opening in the schedule so were able to start quickly. Property had some plumbing buried in the floor that the crew had to work around and it was all done without any issues. Crew was professional and easy to work with. Haven't had any water issues since the drain and sump were installed several months ago--despite several big rains."

"Martin's got it done right, on budget and on time. Martin and Ivan were great to work with. We love our new bathroom and connecting room. They did drywall, flooring, toilet and sink/vanity install."

"Matt, Jeremiah and Audric were very professional. They were on time and really did a great job clearing the drains and replacing pipes where needed."