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Avatar for Quality 1st Basement Systems, Inc
Quality 1st Basement Systems, Inc
4.6(
230
)

Serving Townsend, DE and surrounding areas

Approved

In business since 1998

Free estimates

Emergency services offered

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."
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+129

Response time10 hrs
Response rate99%
13 neighbors recently requested a quote
Avatar for Basement Gurus, LLC
Basement Gurus, LLC
4.7(
203
)

Serving Townsend, DE and surrounding areas

Approved

Super Service Award Winner

In business since 2010

Free estimates

Warranties offered

"Basement Gurus was on time and professional. My basement was water damaged and leaking. They installed a french drain and sump pit to keep the water out. I was very happy to have them in our home."
100 Ft 4 inch HDPE to drywell
Concrete Replacement
Egress Installation
Walls After Wall Pin Installation
After Concrete has been removed

+339

Response time1 day
548 neighbors recently requested a quote
Recommended by74%of homeowners
Avatar for Basement Waterproofing Nationwide Inc
Basement Waterproofing Nationwide Inc
4.6(
182
)

Serving Townsend, DE and surrounding areas

Approved

In business since 1987

Free estimates

Emergency services offered

"We got 5 estimates from companies regarding a leak in our office and adjoining storage unit. This was the only company that accurately pinpointed the problem , which was a leak coming from gaps surrounding our electrical conduit pipe. Other companies had quoted us 6400$ to dig up the front yard and redo everything from the outside. Others wanted to dig up the inside. I’m so glad Mike explained everything to me clearly- and it all came down to common sense. These guys found the exact spot where the leak was coming from, and knew how to fix it. He also suggested replacing our sump pump because it was the original, and mud was starting to back up. He suggested we do this as it would be tragic to fix one problem and have another occur (and subsequent flooding) that could have been prevented. There was a minor connectivity issue with the sump pump a couple weeks later but I called at 9 am, the man who took the call put it in as an emergency because of some water splashing out and the problem was fixed by 11 the same day. Great responsiveness and customer service. I feel confident in my decision to choose this company, and would recommend them to others."
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Response time2 days
28 neighbors recently requested a quote
Recommended by93%of homeowners
Avatar for Dry Tech Waterproofing Solutions
Dry Tech Waterproofing Solutions
4.6(
30
)

Serving Townsend, DE and surrounding areas

Approved (Corporate)

In business since 2007

Free estimates

Emergency services offered

"I felt so confident in my salesperson’s level of knowledge & level of sincerity that I didn’t bother getting other quotes. This is rare for me. The salesperson, Dave Shiflette came out for an initial visit & advised me to address external gutter & drainage issues before addressing it from the inside. He advised me to first try to keep water away from my basement before spending money to redirect it away. This earned my trust- big time!!! I addressed the above ground issues & still got water in my basement. It was time to admit defeat, accept that it was due to hydrostatic pressure (water coming in below underneath foundation), and call in the experts! The crew was great! The foreman updated me during every major step. Things were clean for the most part. I don’t hold the crew responsible for dirt & minor mud because they had to go to/from mud due to recent rain. Still- There is room for improvement on the dust area. I felt so confident in my salesperson’s level of knowledge & level of sincerity that I didn’t bother getting other quotes. This is rare for me. The salesperson, Dave Shiflette came out for an initial visit & advised me to address external gutter & drainage issues before addressing it from the inside. He advised me to first try to keep water away from my basement before spending money to redirect it away. This earned my trust- big time!!! I addressed the above ground issues & still got water in my basement. It was time to admit defeat, accept that it was due to hydrostatic pressure (water coming in below underneath foundation), and call in the experts! The crew was great! The foreman updated me during every major step. Things were clean for the most part. I don’t hold the crew responsible for dirt & minor mud because they had to go to/from mud due to recent rain. I felt so confident in my salesperson’s level of knowledge & level of sincerity that I didn’t bother getting other quotes. This is rare for me. The salesperson, Dave Shiflette came out for an initial visit & advised me to address external gutter & drainage issues before addressing it from the inside. He advised me to first try to keep water away from my basement before spending money to redirect it away. This earned my trust- big time!!! I addressed the above ground issues & still got water in my basement. It was time to admit defeat, accept that it was due to hydrostatic pressure (water coming in below underneath foundation), and call in the experts! The crew was great! The foreman updated me during every major step. Things were clean for the most part. I don’t hold the crew responsible for dirt & minor mud because they had to go to/from mud due to recent rain. There’s a bit of improvement to be left in the dirt/dust area, though. It’s my only gripe. I did have to run my shop vac through furniture & other materials throughout two floors affected. Again- we did have rain beforehand, but we did provide a clear clean driveway access to minimize dirt entry into our home. On to more important matters… It rained for 4+ days about 7 days after our install. We’d normally get about 200- 500 gallons of water in our finished basement during such a storm. We got zero water puddles above ground during the storm!!! I did panic because no water made its way to the sump pump well, while we got a few wet spots on the above-ground area. These “wet spots” were just damp areas in the concrete. They weren’t puddles of water. I panicked & sent messages to our salesperson. He forwarded to management. They sent out their most experienced foreman who determined the the system was working (after testing & showing me a live result with a water hose pumping water through the area of concern). The verdict: concrete takes 30 days to fully cure. The spots haven’t cured yet! I was so relieved!!! The system works! My days of torture in the basement are over! My instincts to go with the salesperson were right!!! I’d like to thank Jay for assuring me that they are a family business that cares about clients, cares for their customers & STANDS BEHIND THEIR PRODUCT!!! I give these guys a perfect rating!!!"
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+33

Response time7 hrs
Response rate100%
55 neighbors recently requested a quote
Avatar for Waterproofing One
Waterproofing One
4.7(
152
)

Serving Townsend, DE and surrounding areas

Approved

In business since 1999

Free estimates

Warranties offered

"Excellent all around experience!!!!!!!! After a series of storms and gradual water soaking our basement carpet several times, I finally called Waterproofing One in April, 2017 after seeing their ad several times on our St. Basil's church bulletin. I spoke initially with the owner-Joe who was helpful and he dispatched Dave Cook who came over within an hour. Dave Cook has been in this business and related utility engineering previously for over 30 years and really knows his stuff. Dave was extremely thorough, spending time in the basement, looking at some pictures I took of the damage and spent a considerable amount of time walking around the exterior of my property and reviewing the landscaping where most problems start. Dave wrote up a report of what work was needed including extending downspouts, recommending we have our contractor add a louvered door at the top of the steps for aeration (a great idea given no windows in basement) , waterproofing the well water closet walls, spraying impacted area for potential mold, and installing a new French drain and sump-pump system with battery backup. Gene and his crew then came over on May 17, 2018 and performed the construction and installation work and did a great job. Those guys worked extremely hard in what is inherently a muddy line of work and were very courteous, professional and left the basement very clean. Gene took extra time to show us exactly what they were doing as they drilled holes into the lower cinder block walls, laying of the perforated pipe and some of the damp mold on the wooded studs he extracted at the impacted area. We paid exactly what Dave originally quoted! Dave Cook came back checked on things and made some other recommendations including adding stones around the foundation outside and in holes to avoid soil erosion and soften the acceleration of rain water into the ground. Once the work was finished and our carpenter redid the walls and painting, We had subsequently refinished the basement with high end vapor/mold resistant padding from Mohawk and a quality polyester carpet. 15 months later and here we are on September 30, 2019 after 50+ rain storms since installation and NO WATER nor Mold issues in the basement!!! We are really enjoying our basement again thanks to WATERPROOFING ONE!!!! 5-STARS!!!!!!!!"
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+7

10 neighbors recently requested a quote
Recommended by93%of homeowners
Avatar for Martin's Home Improvement
Martin's Home Improvement
4.9(
83
)

Serving Townsend, DE and surrounding areas

Approved

In business since 2007

Free estimates

Emergency services offered

"Martin's got it done right, on budget and on time. Martin and Ivan were great to work with. We love our new bathroom and connecting room. They did drywall, flooring, toilet and sink/vanity install."
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+57

Response time1 day
9 neighbors recently requested a quote
Recommended by98%of homeowners
Avatar for Groundworks
Groundworks
4.2(
538
)

Serving Townsend, DE and surrounding areas

Approved (Corporate)

In business since 1997

Free estimates

Warranties offered

"Excellent work. Right after the installation, hurricane Ida hit. Not a drop of water. It all went to the French drain system, if anything penetrated. The smart jacks will prevent further buckling in the house due to secondary settling. Kudos to Andrew Troy and Matt!"
Protect Your Crawl Space
Protect Your Crawl Space
Protect Your Crawl Space
Correct Your Smelly Crawl Space
Protect Your Crawl Space

+16

469 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for '58 Foundations
'58 Foundations
3.2(
34
)

Serving Townsend, DE and surrounding areas

Approved

In business since 1958

Free estimates

Small jobs welcome

"The representative who initially came to the house to explain BDry's procedure was very courteous and professional. I received a quote on the spot. I had two other companies come out (one company did not even bother to get back to me with an estimate). Each company had a different opinion of what needed to be done and BDry's procedure was the least invasive and made the most sense. The team who actually did the work was very courteous and stayed until the job was done - a 12 hour process. (That was one question I didn't think to ask - approximately how long would it take) They communicated with us throughout the day, for example they asked where we wanted the sump pump to drain, instead of just making the decision. Overall, I am very happy we chose BDry.!"
Crawlspace Encapsulation
Crawlspace Encapsulation
Crawlspace Encapsulation
Crawlspace Encapsulation
Crawlspace Encapsulation

+31

Response time12 hrs
16 neighbors recently requested a quote
Recommended by75%of homeowners
Hydro-Solutions, Inc.
3.2(
3
)

Serving Townsend, DE and surrounding areas

Approved

In business since 2013

Free estimates

Emergency services offered

Hydro-Solutions, Inc., are experts in Basement Waterproofing and Foundation Repair. We are a locally owned and operated company, that values honesty and integrity in all aspects of our business. Our dedicated team of professionals, have many years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

Response time5 hrs
Recommended by100%of homeowners
Avatar for Charles Moon Plumbing & Heating
Charles Moon Plumbing & Heating
4.6(
64
)

Serving Townsend, DE and surrounding areas

In business since 1993

Free estimates

Emergency services offered

"The team from Charles Moon was awesome! The lead plumber, Carl, knew so much about the unit, I thought he might have actually designed it! They took the time to discuss installation options , esp. with my wife and she really appreciated that. Carl even said he'd come back and put the fixtures on if I had problems for no charge! Who does that?! In short, this company is amazing. I will never use anyone else and recommend you use them for your plumbing jobs."
50g water heater replacement
Sewer replacement
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+10

Recommended by93%of homeowners
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Drain Pipe Installation questions, answered by experts

Yes, drains are one common entry point for water bugs. However, water bugs may enter your home through various locations including doors, windows, pipes, and vents. Water bugs are drawn to the dark and moist atmosphere drains provide, and can easily find their way into your home through sewer drain pipes. You can stop water bugs from entering through drains by regularly cleaning your drains and repairing faulty drainage systems.

Water leaking through your basement floor is a good sign of a clogged drain, but another sign of a clogged basement floor drain can include unpleasant odors coming from the drain. Also, hearing gurgling noises when water drains from the basement or having other plumbing fixtures (like toilets or other drains) backing up is a good indicator.

Avoid flushing non-degradable items, schedule regular inspections, and address minor clogs promptly.

Yes, frozen pipes can prevent a toilet from working correctly. If the pipes are frozen, water cannot flow, which means your toilet tank won't be able to refill after a flush. This will prevent the toilet from flushing again. Depending on which lines are frozen, the ice can also block the drain pipe, preventing water from flushing away.

As a temporary workaround, you can manually add water to the tank for each flush. To clear a frozen drain pipe, you can try filling the toilet bowl or tank with warm water and flushing to help thaw the ice. However, the best long-term solution is to unfreeze the pipes to get your toilet back in working order.

While technically possible, it is unlikely that a clogged toilet will fix itself. Clogs caused by water-soluble materials like toilet paper or human waste may eventually break down in the water, allowing flow to resume. However, this can take time, and any clogs from solid objects require manual removal. In most scenarios, especially if you don't have another bathroom, it is best to fix the clog yourself or call a plumber.

The Townsend, DE homeowners’ guide to drain pipe installations

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