"Water heater installed quickly. Job site cleared no debris left. The employees are very polite and professional. I was so impressed that when I found a leak in a water pipe a few weeks later, I called again. They were able to come between jobs to repair the pipe."

"A superior company. They follow through on their commitments. They have long time employees with great experience. BWN waterproofed our leaky basement about 10 years ago. No problems for almost a decade. After a recent weekend downpour we had water along one of the basement western storm-facing walls. We called and opened a service ticket with Gary. They called back in a little over a day and scheduled a repair at our convenience. Joe, a long time employee, very courteous, professional, and respectful, arrived on the job. He had reviewed our prior project and knew the property well. And it was a window well drain that had clogged. Luckily, it was easily unclogged and the problem was completely solved. We have always been pleased with the work and response of this locally owned business."

"I reached out to this company for a sump pump upgrade and a cracked wall repair. The technician who did my install was very polite and informative. We've had several big storms since my installation was done and I'm happy to say my basement has remained totally dry. I'm very glad I chose this company, I would recommend them to anyone in need of help with their basement!"

"The entire experience went really well. Scheduling the appointment was a breeze and able to be set at a convenient time for me. Before the technician arrived I received a text message and a phone call with the name of who I should be expecting. They arrived on time and placed their shoe covers on before entering my home. Zach then proceeded to ask if I had any concerns or problems before beginning my plumbing inspection. He checked all of my pipes and drains as well as toilets and water heater. Zach showed me a picture of a pipe that was starting to rust under my sink to make me aware, but mentioned it wasn't something that needed to be done that day. He then informed me of the age and average life of my water heater so I could begin planning for the future. At the end I decided one of my toilets needed to be replaced. He had exactly what I wanted on his truck and was able to complete the job in a timely manner. They left my home as if no one had been there with cleanliness. I will certainly use Mr. Rooter plumbing again in the future."

"Installed radon filter without any issues or hassle."

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."

"Fast Estimate , had many estimates from other companies and Waterproofing One was the best price for Us , Joe was very confident and knowledgeable and gave Us good suggestions for our leaking basement, the crew that installed the French drain inside were great, install looks very professional. I figured we’d have a mess to clean up after the install understandably. But wow they did an incredible job cleaning up afterwards. Not a speck, they even spent time cleaning off the driveway and front lawn. We have been through one major rain storm since the install and not a drip of water. So far so good , we are getting an expected 3” in the next 24 hours and it’s a relief to know I don’t have to stress about rain storms anymore!"

"They installed our sump pump system with backup battering very efficiently and professional and in less than one day. After discussions on the correct equipment, they provided additional effort to be sure the wi-fi backup equipment was installed and was working efficiently. Any questions on installation and operation I had were answered on-the-spot and with ease. System seems great and I now have peace of mind during a bad storm or if the power should go out. I would recommend them to anyone."

"Excellent customer service from the time we were introduced to the office staff until the service was completed and I home from the workers that installed our water proofing"

"Excellent work by Camilo and the JES team. Nice, neat, installation they left all the outside drain pipe install work neat too. Recommend the team."