Get matched with top water softener pros in Suffield, CT

"We had our whole house water filter system upgraded / replaced. The work was fast, effective and not overly priced. Justin was great and went the extra mile for us. Would recommend and hire them again."

"Jason was excellent. Prompt response and was able to get the job done within the allotted time. Very knowledgeable so call him with any needs with well water issue."

"My new water treatment system has been successfully installed. The communication was excellent, and the service was prompt and informed. I highly recommend this company to anyone dealing with hard water issues."

"I needed an emergency replacement of a hot water heater. Daniel not only came earlier than he was supposed to, he was very informative, polite, and very thorough. He went above and beyond to do the job, snd clean up. Whoever answered the phone when I called this am, squeezed in my appointment, and never did I have to speak to a machine. They texted me when he was on the way, snd showed exactly when he was supposed to. Great friendly customer service- will definitely recommend them to others and use them again! Oh, and the guy that brought him the new heater, came quickly with it and was equally friendly and knowledgeable! Ray Page- Thank you all so very much!"

"Total Mechanical Systems went the extra mile. In one week they fixed my water heater and the igniter on my furnace. They were prompt and did exactly what they said. Their service techs are knowledgeable, and when the tech who came to my house couldn't diagnose the problem, he called in a more seasoned tech. They both worked on it for some time but only charged me the $99 diagnostic fee. Well done!"

"We were given a complete picture of our basement issues and we relieved that we don't immediately have to do remediation but could deal with the moisture and mold spores by purchasing a more powerful dehumidifier and unit to deal with the spores although we will have to deal with where the water is coming in during heavy rain."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large, or small the job.

"Service went pretty well. I called on a Sunday afternoon and the phone was immediately answered by a receptionist. She dispatched someone who was nearby, and he called within 15 minutes. We ran through some diagnostics over the phone, and he decided he needed to visit.

The service person was a little rough around the edges, but otherwise was professional and competent. He arrived at the house, checked the water system electrical system to ensure the water tank had no issues. He then went out to the well and pulled the pump from the well.

Once he had the pump out, he diagnosed that it was completely shorted and that we would need a new pump. He didn't give a lot of good technical answers when I asked what happened, so it seemed like a foregone conclusion that I needed a new pump. I would have felt more comfortable if he were able to review why they pump had failed in a more detailed and scientific fashion.
He quoted me $800 for the replacement pump, of which he had a few on his truck. Again, I don't know enough if this is a good price. He didn't sell me on the features of the pump, which perhaps he should be more read up on.

He installed the new pump, added chemicals to the well to kill any pathogens, and we started to bleed the iron rich water. All in all, he was there for 90 minutes.

Complaints - He was not careful with the pump tubing and nearby flowerbed. It's almost as if he didn't care. I mentioned to him to please be careful, but he didn't seem to like flowers very much. He also wasn't very knowledgeable about his product."

"Our sump pump died Saturday morning and water was spreading. He came within 30 minutes, which was exceptional. He put in a new sump pump that was of higher quality than the one we had, and we are pleased with it. The only drawback was the fact that since this happened on a Saturday, there was an additional charge that was higher than we expected, but his work was excellent."

"Called Beacon on a Wednesday after finding that my outdoor faucet was leaking (spewing) water due to cold temps. I was able to tighten it down to the best of my ability but with the cold temps, it wasn't going to last. Beacon immediately checked the schedule and while it was not an emergency anymore, they scheduled someone for 2pm/2:30pm on the next day. I got a call at 1:30 on Thursday saying they would be there in the next 20 minutes and Steve was right on time. It took him less than an hour to replace the faucet and add a ball valve to isolate flow to the faucet in the winter. I was told in advance that the minimum charge would be an hour's rate of $125, plus any material. Since I asked to add the ball valve, it was a little extra in parts. Steve was quick, courteous and his work was good quality. I would call again in the future."