Get matched with top water softener pros in West Suffield, CT

"My new water treatment system has been successfully installed. The communication was excellent, and the service was prompt and informed. I highly recommend this company to anyone dealing with hard water issues."

"Replaced immediately. We were extremely pleased with his response time, cost and professionalism that we hire him to replace our garbage disposal and kitchen faucet. Definitely will call him again if we need plumbing services. He and his employee were both very pleasant."

"They were fabulous. Prompt return call after initial inquiry, they were conscientious of water, dirt on shoes on my floors and put towels down. Honest, educated and absolutely fair pricing for honest work. Would call again for any type of issue."

"They were very responsive and flexible when I needed a new central vac system. Stephen worked around my availability when doing the install. Was extremely knowledgable of the system and products. Stephen was also very repectful and clean with the install."

"They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy."

"was very kind and professional got the job done very well and in a great time recommend to anyone"

"Fast response very knowledgeable plumber and efficient work. Will call again !"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large, or small the job.

"My home jet well pump was failing after 27 years, Joe the Plumbers crew came in and Demo'd the old unit along with several feet of old copper pipe along with associated fittings. The plastic fittings were really imbedded inside the galvanized pie treads requiring heat and a lot of prying and cutting to remove them. They diagnosed the pump failure die to a water log tank where the diaphram went bad. They recommended that I get the tank replaced to extend the life of the new pump which I will do next week. Both plumbers were very neat, organized and professional. The came with all the parts needed to perform this job. Highly recommend them to any homeowner or business. I was able to contact them on the first call, and set up an appointment for the next day which was when the repair was performed. I They have a fixed cost for jobs so you know ahead of time. They do have an $89 fee just to some out, but well worth it as they do excellent work! This is the second time i used them for an emergency repair and give them a 9 out of 10 which is excellent!"

"Service went pretty well. I called on a Sunday afternoon and the phone was immediately answered by a receptionist. She dispatched someone who was nearby, and he called within 15 minutes. We ran through some diagnostics over the phone, and he decided he needed to visit.

The service person was a little rough around the edges, but otherwise was professional and competent. He arrived at the house, checked the water system electrical system to ensure the water tank had no issues. He then went out to the well and pulled the pump from the well.

Once he had the pump out, he diagnosed that it was completely shorted and that we would need a new pump. He didn't give a lot of good technical answers when I asked what happened, so it seemed like a foregone conclusion that I needed a new pump. I would have felt more comfortable if he were able to review why they pump had failed in a more detailed and scientific fashion.
He quoted me $800 for the replacement pump, of which he had a few on his truck. Again, I don't know enough if this is a good price. He didn't sell me on the features of the pump, which perhaps he should be more read up on.

He installed the new pump, added chemicals to the well to kill any pathogens, and we started to bleed the iron rich water. All in all, he was there for 90 minutes.

Complaints - He was not careful with the pump tubing and nearby flowerbed. It's almost as if he didn't care. I mentioned to him to please be careful, but he didn't seem to like flowers very much. He also wasn't very knowledgeable about his product."