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"Excellent - Order was perfect - received product and quantity ordered. The quality of the carpet was excellent."

"Carpet King did a great job cleaning my carpets and my large living room couch. They came on time, cleaned everything extremely well and finished their work promptly. I wouldn't hesitate to hire them again."

"I called Scott because of all the wonderful reviews that he received on Angie's list.  I must say, he did not disappoint.  He called 10 minutes before his arrival time to inform me that he was running 15 minutes behind schedule and asked me if that was still ok.  I always appreciate a phone call when people can't be on time so that was his first brownie point.  He was extremely pleasant and I could tell that he aimed to please.  He did not push me to get certain carpets cleaned that he felt didn't need it and was very helpful in giving me tips on how to wash my white slipcovers. He did a great job and promised that if for any reason I wasn't happy with the cleaning that he would come back free of charge.  He also gave us some spot cleaner and some shoe covers if we needed to walk over the still wet carpets.  I would highly recommend Scott and PacPro Clean and will definitely plan to use him again in the future.
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"Best service I have experienced with carpet cleaning. I have three cats and they can be a disaster. Moe made our carpets look brand new! Recommend 100%."

"when I called GTS Future Cleaning Services to clean my carpets I was not sure how the results would turn out. My carpets were worn and needed to be replaced. I gave them a shot and could not be happier with the results! My cream carpets were sparkling when the technician left my home. One of the best parts of the service is how fast your carpets dry! Highly recommend GTS Future Cleaning Services!"

"We had two wool oriental rugs cleaned. The work was done and the rugs look as good as new. Service was very good and work was done in a timely manner."

"Company is very professional. They were going to be a little later than expected but were in contact with me the whole time. Did a beautiful jog of cleaning the carpets."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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"Luis did an excellent job cleaning our carpets and getting all stains that we thought could not be removed."

"Best Choice Carpet care did an excellent job cleaning my very dirty carpet. It looks brand new, I would use them again."