Best carpet installation pros near Encino, CA

"Scott was very personable and worked out a good schedule for the cleanings, as I was expecting guests. The price was fair, although he said it was the "old" price, so not sure if it will be much higher next time, we'll see. I would not want it to be more expensive. Did a great job - my wool rugs got a new lease on life. I will have him come back for my whits couch when my guests leave!"

"Moe did a great job on our carpets and upholstery. Our drapes were cleaned in place rather than taking them down. That was a good decision because the drapes are old and could not have with stood dry cleaning, and he was able remove water damage stains. I highly recommend All Shine Carpet Care."

"Scott did an excellent job from beginning to end. He returns calls promptly in a professional manner, and scheduled the job quickly. When on site he confirmed prices before starting the work and the carpets came up great. I wasn't really sure how well the tile floor would look after cleaning, it has been down a few years. The kitchen tile flooring looked like new after he had finished! I will not waste time and energy DIY again as his results were amazing! He even left me few shoe protectors to use while the carpet fully dried. Highly recommend Scott and will use Pac Pro Cleaning again."

"Carpet, Sofa and Loveseat came out looking great. Pet stains (pee and vomit) are gone. I am more than pleased."

"Carpet Time was awesome! They were great at communicating with me, they got me the perfect flooring, and they installed in a timely manner."

"This was definitely the best carpet cleaning experience I ever had. My rug was a disaster and the guys came on time, were super nice and made my carpet look brand new! I highly recommend their services if you are looking for trustworthy carpet-cleaning experts!"

"We had two wool oriental rugs cleaned. The work was done and the rugs look as good as new. Service was very good and work was done in a timely manner."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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"Luis did an excellent job cleaning our carpets and getting all stains that we thought could not be removed."

"Johnny was very professional and did a great job on cleaning my carpet! Will use this service again!"