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"Excellent - Order was perfect - received product and quantity ordered. The quality of the carpet was excellent."

"Scott did an excellent job from beginning to end. He returns calls promptly in a professional manner, and scheduled the job quickly. When on site he confirmed prices before starting the work and the carpets came up great. I wasn't really sure how well the tile floor would look after cleaning, it has been down a few years. The kitchen tile flooring looked like new after he had finished! I will not waste time and energy DIY again as his results were amazing! He even left me few shoe protectors to use while the carpet fully dried. Highly recommend Scott and will use Pac Pro Cleaning again."

"Moe did a great job on our carpets and upholstery. Our drapes were cleaned in place rather than taking them down. That was a good decision because the drapes are old and could not have with stood dry cleaning, and he was able remove water damage stains. I highly recommend All Shine Carpet Care."

"This was my first experience with AT Carpet Cleaning. JR arrived before the scheduled time which was preceded by a phone call. Courteous, professional and Fair would describe my experience. He apprised me of all charges before beginning including any current promotional rates. The job was completed in the time promised and I LOVED the results of a clean carpet after 7 years of wear and animal spots removed. I will be seeing JR again being as he gave me a very reasonable biannual rate."

"George is the man. He consistently gets me great carpets at a great price, is friendly, punctual, professional, and does a fantastic job. You don't need anyone else to do your carpet. I've used several outfits in the past, and I've had the best, most reliable experience with Carpet Time. Highly, highly recommend.
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"when I called GTS Future Cleaning Services to clean my carpets I was not sure how the results would turn out. My carpets were worn and needed to be replaced. I gave them a shot and could not be happier with the results! My cream carpets were sparkling when the technician left my home. One of the best parts of the service is how fast your carpets dry! Highly recommend GTS Future Cleaning Services!"

"Hakan and Sogand are the owners and their services are literally the best. My rugs are shiny and clean, so satisfied."

"Company is very professional. They were going to be a little later than expected but were in contact with me the whole time. Did a beautiful jog of cleaning the carpets."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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"Luis did an excellent job cleaning our carpets and getting all stains that we thought could not be removed."