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"Excellent - Order was perfect - received product and quantity ordered. The quality of the carpet was excellent."

"A+ experience start to finish. Scott's responsiveness and customer service was superb. Robert was also very professional and friendly when he picked up the rug. And the rug looked perfect upon return. Will absolutely recommend and use again."

"Best service I have experienced with carpet cleaning. I have three cats and they can be a disaster. Moe made our carpets look brand new! Recommend 100%."

"Super happy with this service, I had 2 area carpets cleaned in my home and they look brand new and smell great. Will happily refer to anyone I know who needs carpet cleaning."

"Company is very professional. They were going to be a little later than expected but were in contact with me the whole time. Did a beautiful jog of cleaning the carpets."

"Hakan and Sogand are the owners and their services are literally the best. My rugs are shiny and clean, so satisfied."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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"Luis did an excellent job cleaning our carpets and getting all stains that we thought could not be removed."

"Johnny was very professional and did a great job on cleaning my carpet! Will use this service again!"

"Best Choice Carpet care did an excellent job cleaning my very dirty carpet. It looks brand new, I would use them again."