Get matched with top carpet installation pros in Thousand Oaks, CA

"My experience with Valley Carpet One was really great! They followed through on their promises and my carpet is perfect! I was under a tight time constraint but it was no problem for them! I’d recommend Valley Carpet One to anyone who is in the market for new, high quality carpet and exceptional service."

"A+ experience start to finish. Scott's responsiveness and customer service was superb. Robert was also very professional and friendly when he picked up the rug. And the rug looked perfect upon return. Will absolutely recommend and use again."

"Best service I have experienced with carpet cleaning. I have three cats and they can be a disaster. Moe made our carpets look brand new! Recommend 100%."

"Carpet, Sofa and Loveseat came out looking great. Pet stains (pee and vomit) are gone. I am more than pleased."

"George is the man. He consistently gets me great carpets at a great price, is friendly, punctual, professional, and does a fantastic job. You don't need anyone else to do your carpet. I've used several outfits in the past, and I've had the best, most reliable experience with Carpet Time. Highly, highly recommend.
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"This was definitely the best carpet cleaning experience I ever had. My rug was a disaster and the guys came on time, were super nice and made my carpet look brand new! I highly recommend their services if you are looking for trustworthy carpet-cleaning experts!"

"Company is very professional. They were going to be a little later than expected but were in contact with me the whole time. Did a beautiful jog of cleaning the carpets."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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"Luis was very polite and responsive. He did a great job steam cleaning my carpets and I wouldn’t hesitate to recommend him"

"Best Choice Carpet care did an excellent job cleaning my very dirty carpet. It looks brand new, I would use them again."