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"Scott did a really great job (all by himself). He had a big task of cleaning my entire apartment's dirty carpet. It had been a long time between services, and the before and after pictures were quite dramatic. The carpets were definitely a lot cleaner. Scott was very kind and held true to his original quote despite my carpets needing extra attention and time."

"I was thinking about getting some new carpet for my three bedrooms, and remembered that I used Valley Carpet One for my Kitchen flooring. The flooring is beautiful, and still looks as good as it was when it was installed."

"Always an excellent experience with Scott! We recently had all of our floors cleaned with them. Carpet, Travertine, Upholstery, they do it all! We have used Pac Pro Clean Services for many years and will continue to be a customer for years ahead! Scott is extremely hard working, thorough, knowledgeable, trustworthy, reasonably priced and just a phenomenal guy! Call them for a quote! You'll be thankful that you did! - Karla"

"My carpets had stains and were super dirty and I thought maybe it's time I get new wall-to-wall carpet. But thought I'd give Moe a shot at cleaning them. I told him they were in pretty bad condition. He came over today and frankly I'm surprised and so happy at how they turned out. Amazingly clean."

"The carpet cleaning turnout excellent, carpet looks like new, never been cleaned in 10 years, very happy with results."

"Carpet Time was awesome! They were great at communicating with me, they got me the perfect flooring, and they installed in a timely manner."

"Super happy with this service, I had 2 area carpets cleaned in my home and they look brand new and smell great. Will happily refer to anyone I know who needs carpet cleaning."

"Hakan and Sogand are the owners and their services are literally the best. My rugs are shiny and clean, so satisfied."

"The Good:
   COMMUNICATION:  Serj was quick to call me and set up an appt. He quickly sent a contract. His communication was clear. The guys came when they said they would. There were problems with the sloppiness of the work and Serj sent a member of his team out to fix them later.

The Bad:
   POOR JUDGMENT:  They put the carpet roll on the street in front of my neighbor's house which is right next to the car gate entrance of the neighborhood. I told the guys to use my driveway to cut the carpet, but they didn't. 5 hours later, it was still in front of my neighbor's house and I had to drag it away from there myself.
   SLOPPY:  The job took longer than I think they estimated. The guys were here almost 12 hours and by then end they were just trying to be fast and get out. This made them sloppy. They hacked many of my newly painted baseboards with the metal tool used to tuck in the carpet. There is also a gap that can fit my fingers between the carpet and many of the baseboards. The seams in most rooms were very visible. They didn't even tuck the carpet in on all sides of most steps on the staircase.

Conclusion:
    Communication is really important. The team is not as detailed as I think they should be, but they are willing to fix the problems if you point them out. Serj wants to do a good job.
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"Luis did an excellent job cleaning our carpets and getting all stains that we thought could not be removed."