Murphy's Fireplace & Stoves Inc

Founded 1992 • With Angi since October 2007

Murphy's Fireplace & Stove Inc. was started in 2000 when Paul Sanders saw there was a need for a certified and fully trained chimney service company in the Willamette Valley area. You never have to worry if the person that is entering your home and servicing your vent system or repairing your fireplace is trained and certified, because we guarantee it! Murphy's never uses subcontractors for our projects and is able to handle all of your home & hearth needs. Satisfaction Guaranteed CCB: 206435

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

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Verified Reviews

4.6

(422) Verified Reviews

Ratings Distribution

5

331

4

43

3

13

2

14

1

19

Rating Details

Price
4.6
Professionalism
4.6
Punctuality
4.7
Quality
4.6
Responsiveness
4.6

Read reviews by category

chimney sweep (277)fireplace services (196)gas fireplace repair (99)chimney repair (67)chimney cap repair (29)masonry (22)gutter repair (17)roofing (7)
Showing 1-25 of 422 reviews
Kirk B.
5.0
01/15/2021
Showed up at 9:40 for 9:40 appointment. Job took 30 min. 2 workers. Nathan answered all my questions about the job and related fireplace issues. Happy to report that he stated when he didn't know the answer in depth, but suggested what may be the source of effects. The job was done quickly, professionally and cleanly. Quoted a list of optional improvements (chimney cap, brick cleaning/seal) and repairs (cement flue cap replacement) that should be considered, but that they not a limitation to safe usage of the fireplace. I would hire again.
Description of Work
Ceramic chimney flue cleaning
Category
chimney sweep
Cost
$199
Hire Again?
Yes
Vern M.
5.0
12/17/2020
Great. Everything professionally and neatly installed. Henry was installer. He took ample time with attention to detail and leaving the house clean. Explained the operation of the fireplace log insert. Very friendly I

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Review for Murphy's Fireplace & Stoves Inc - 1505 Front St. NE, Salem, OR - 39091587
Description of Work
Installed gas log in one fireplace and liner in chimney of other fireplace
Category
appliance repair, chimney sweep, chimney caps, gas logs
Cost
$5,000
Hire Again?
Yes
DeAnna T.
5.0
12/01/2020
Great, was ahead of schedule, very professional. Will hire again.
Description of Work
Chimney sweep & Inspection
Category
chimney sweep
Cost
$129
Hire Again?
Yes
David S.
5.0
04/07/2020
Excellent work; Showed up right on time; called ahead so I knew arrival time. Best looking chimney on our street. Well done. I've started using them for all of my fireplace needs. Highly recommend their service and they also sell top of the line fire stoves. Family owned .Very friendly people. Price was reasonable.
Description of Work
Chimney cleaning; Repair work on chimney; waterproofing and moss removal.
Category
chimney sweep, chimney repair
Cost
$450
Hire Again?
Yes
Richard F.
5.0
03/17/2020
I was able to get the help I needed over the phone and the tech was curious and very helpful.
Description of Work
Stove would not feed pellets.
Category
appliance repair
Hire Again?
Yes
James M.
5.0
03/11/2020
Paul came out and met us to see what the project entailed. He then provided us with a very reasonable quote. The office staff worked with us to help pick our choices (they have many fireplaces). After everything was ordered, they set up the installation. The technicians arrived at exactly the time they said they would. Paul accompanied them and they started the job on time. They were very respectful of our home, and they kept us updated with pictures and texts. They were finished on time, and left the place very clean. We highly recommend them and should we have another need for gas piping, chimney maintenance, or similar, they will be the only number we call! Jim and Sandy

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Review for Murphy's Fireplace & Stoves Inc - 1505 Front St. NE, Salem, OR - 38525154
Description of Work
Installation of two gas fireplaces and gas piping of entire home
Category
chimney caps, fireplaces
Hire Again?
Yes
todd L.
5.0
01/10/2020
Murphy's was awesome. showed up on time, very courteous. Concerned with keeping the area clean as well. I would definitely rehire.
Description of Work
wood stove cleaning and inspection
Category
chimney sweep
Cost
$189
Hire Again?
Yes
Chris H.
5.0
11/29/2019
Initial repair worked for a while then failed. When I contacted Murphy's and told them about it, they sent out a technician who evaluated the problem on the first visit, then returned with proper parts and did the replacement. Tech was competent, courteous, and worked quick. Highly recommend for honesty.
Description of Work
Replace pilot light assembly
Category
fireplaces, gas logs
Hire Again?
Yes
Kevin & Angela F.
1.0
10/29/2019
I called to make an appointment weeks ago and was given this date at 200pm. It is now 4pm and we havent gotten a call or had anyone show up.
Description of Work
Chimney inspection and sweep
Category
chimney sweep
Lisa B.
1.0
10/27/2019
Murphy's Fireplace / Santiam gutters did work for my mother. Here is her review: I felt there were many issues with the installation of gutters by this company. In my opinion the quality of their work was very poor. I would not recommend them to anyone.

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Review for Murphy's Fireplace & Stoves Inc - 1505 Front St. NE, Salem, OR - 38197406Review for Murphy's Fireplace & Stoves Inc - 1505 Front St. NE, Salem, OR - 38197406Review for Murphy's Fireplace & Stoves Inc - 1505 Front St. NE, Salem, OR - 38197406Review for Murphy's Fireplace & Stoves Inc - 1505 Front St. NE, Salem, OR - 38197406
Description of Work
Gutter replacement, gutter guards installed, roof cleaning and moss treatment, chimney rebuilt, gas fireplace installation
Category
gutter repair, masonry, fireplaces, roof cleaning
Cost
$12,000
Marilyn M.
2.0
09/24/2019
Submitted request for quote on roof cleaning, Moss treatment and gutter replacement around the end of August — got absolutely no response.
Description of Work
Roof cleaning and Moss treatment, gutter replacement
Category
gutter repair, roof cleaning

Service Provider Response

Hello [Member Name Removed], I apologize that no one has reached out to you. I will locate that paperwork and reach out to you directly. Thank you, Quinn
James L.
5.0
09/18/2019
Great to get the team to give us the scoop. Ready to enjoy the fireplace this season!
Description of Work
Inspection.
Category
chimney sweep
Hire Again?
Yes
Joe D.
4.0
08/27/2019
Not perfect, but for the price I was satisfied. I saved a lot on the price.
Description of Work
replaced all the gutters
Category
chimney sweep, gutter repair
Hire Again?
Yes
Ken B.
5.0
12/17/2018
It went well, they were very good in answering my questions.
Description of Work
They inspected and help lit our gas fireplace
Category
fireplaces
Cost
$100
Hire Again?
Yes
Tom F.
5.0
12/10/2018
Terrific. On time, friendly and professional. In an out in less than 90 minutes.
Description of Work
Chimney sweep and inspection
Category
chimney sweep
Cost
$129
Hire Again?
Yes
Laura P.
5.0
12/03/2018
The repairman was very professional. He made sure that drop cloths were used, plus cloths on his shoes. He did a good job cleaning and made sure the logs were placed back in the correct way. I was very happy with the cleaning.
Description of Work
Gas log fireplace insert cleaned
Category
chimney sweep, gas logs
Cost
$139
Hire Again?
Yes
Jeff C.
2.0
11/03/2018
They gave me quote to clean both fireplaces for $240.00 the guy showed up looked in my fireplace with his flashlight and said the my chimney was clean and did not need cleaning and charged me for a service charge of $87. for each fireplace for a total $174. That took him all but 10 minutes for doing absolutely nothing. He was a scammer and lazy he kept talking about how he needed to be home to take care of his step daughter. NEVER RECOMMEND them again. I don’t know if I’ll ever use Angie’s list again.
Description of Work
Clean fireplace
Category
chimney sweep, fireplaces

Service Provider Response

Please call the office at 503-364-4318 and ask for Heather I would like to see what we can do to resolve this. We are willing to send out another tech and make sure that you are satisfied.
Lidiya N.
1.0
11/03/2018
So I called this stupid company back in September to come and look at the fireplace vent fan while it's not working. Since they were booked out two and half weeks I waited until beginning of October. The guy came when he said he would but said he didn't have the part and would need to order it. He promised it would be quick and I would be charged after the part came and they installed it. I called a week later and the ****** bag completely forgot about the order but promised he would check with the office to make sure the order was placed and when it would arrive. It's beginning of November and I am still waiting for this messed up company to give me a phone call. Basically, there's little kids in the house and no fireplace heating. STAY AWAY FROM THIS UNPROFESSIONAL COMPANY. I am a pretty patient person but this is absolutely ridiculous from all areas. I am calling another company on Monday and having them come over and who knows when we will get the fireplace fan fixed. I called this company because they had a better rate and good reviews but they are the most unprofessional company I have ever come upon them. Just pay the extra 30 bucks and go with another company. I promise you, at least they will get the work done and not make you wait a month and half without a word.
Description of Work
fireplace fan that sucks up air broke
Category
fireplaces

Service Provider Response

We usually don't respond to these types of reviews, but unfortunately due to the language used with the office staff while this customer was calling in we advised her that we could not assist her. We asked several times for her to refrain from using the foul language and she was unable to do so. We will admit that the tech dropped the ball 100% but she could have handled it in a more professional manor. We also didn't charge her to come out and a**** the situation.
CYD E.
5.0
11/03/2018
I really liked the young man who came out. He was courteous, informative and didn't mind my yapping pugs. I have a double sided fireplace so there were two separate glass door screens to clean. I would definitely recommend them. Although they are in Salem, they came out to SW Portland at no additional charge.
Description of Work
Wood burning gas fireplace inspection, log and 2 glass doors cleaned
Category
chimney sweep, fireplaces, gas logs
Cost
$129
Hire Again?
Yes
Lindsay S.
5.0
10/28/2018
Ted and Travis did an amazing job. Not only did they get the job done , but also took the time to answer any questions that I had.
Description of Work
Chimney replacement
Category
chimney sweep, chimney repair
Hire Again?
Yes
emma S.
4.0
10/26/2018
I only needed the cosmetic but had to pay for an inspection also. He almost forgot the cosmetic aspect and Im glad I was there to realize before he was gone. Nice work overall. would use again. Prices are decent.
Description of Work
Cosmetic touch up needed.
Category
chimney sweep, fireplaces, gas logs
Cost
$169
Hire Again?
Yes
Gary C.
5.0
10/25/2018
Very professional and did an excellent job.
Description of Work
Installed a gas fireplace and had to do addition work on the fireplace including masonry and to have the gas piped in correctly.
Category
chimney sweep, masonry, chimney caps, chimney repair, fireplaces, gas logs
Hire Again?
Yes
sharon K.
5.0
10/20/2018
Showed up on time went to work and had completed in no time fast & friendly
Description of Work
Chimney Cleaning & inspection
Category
chimney sweep
Cost
$170
Hire Again?
Yes
Patricia D.
5.0
10/01/2018
Great job! Very professional and helpful.
Description of Work
Chimney sweep and inspection
Category
chimney sweep
Cost
$129
Hire Again?
Yes
Mary F.
1.0
08/28/2018
Hired them to clean and check fireplace to ensure all was in working order. Work was done and soon after the fireplace would not light. Called them back and was told the pilot assembly needed to be replaced and they would call when the part came in. I was charged another service call. They never called me back. I was told it was going to be $300+ for the repair. That was in January. I checked on Next Door for a referral. Another company came out and replaced the thermocouple and batteries only, thoroughly cleaned the fireplace which the technician said had not been cleaned adequately and I was only charged $204.
Description of Work
Fireplace cleaning, maintenance of gas fireplace.
Category
fireplaces

Phone

Address

1505 Front St. NE

Salem, OR 97301

Monday
8:30 AM - 4:30 PM
Tuesday
8:30 AM - 4:30 PM
Wednesday
8:30 AM - 4:30 PM
Thursday
8:30 AM - 4:30 PM
Friday
8:30 AM - 4:30 PM

Other Information

Services Offered

Services Not Offered

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Licensed
Trade License Number
206935
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Murphy's Fireplace & Stoves Inc is currently rated 4.6 overall out of 5.

Murphy's Fireplace & Stoves Inc is open:

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Murphy's Fireplace & Stoves Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

Yes, Murphy's Fireplace & Stoves Inc offers free project estimates.

Yes, Murphy's Fireplace & Stoves Inc offers eco-friendly accreditations.

Yes, Murphy's Fireplace & Stoves Inc offers a 10% senior discount.

Yes, Murphy's Fireplace & Stoves Inc offers emergency services.

Yes, Murphy's Fireplace & Stoves Inc offers warranties.

Murphy's Fireplace & Stoves Inc offers the following services: - Chimney Cleaning & Service - Fireplace and Chimney Masonry - Gutter Cleaning - HVAC Filter Service - Gas, Wood, and Pellet Stove / Insert Cleaning, Service, and Repair. - New and Used Stoves and Inserts Sales - Chimney Caps - Hearth Pads - Gas Log Sets - Chimney Liners - HVAC Filter Service - Gutter Repair and/or Replacement.