Plumbing Service Contracts: What Are They and Why Should You Get One?

When something goes wrong with your home's plumbing, having a service contract in place can be helpful. For one, you won't have to search for available local plumbers during an emergency because there's already a pro at your beck and call. 

Plumbing service contracts benefit both the homeowner and contractor, but you need to understand the coverage first. Here's what you should know before entering into a long-term arrangement with your local plumber.

What Are Plumbing Service Contracts?

A plumbing service contract is a legal agreement that specifies the type of work that a plumber should perform. Repairs are inevitable given how complex plumbing systems are, and making a plan with a plumber beforehand will ensure your issues are resolved efficiently and cost-effectively. 

What's more, licensed plumbers hired under these terms will give your system more preventive care. That way, damages are less likely to occur. 

What Does a Plumbing Service Contract Cover?

Before agreeing to a plumbing service contract, find out what is customarily provided. While each company’s service agreements will differ, the best ones will offer these perks at a minimum for an annual fee:

• Regular maintenance and inspections: With a plumbing service contract, you’ll have an annual plumbing checkup set in stone. During these services, a plumber will inspect your system and perform preventive tasks, like flushing water heater tanks and measuring gas and water pressure levels. They’ll also fix anything that’s no longer in working order at a discounted rate, helping you save on both small and large fixes, from unclogging a drain to the costs to repipe a house. 

• Detailed records: A plumbing service contract also provides thorough documentation for all plumbing repair costs and the materials used for your system throughout the service agreement. 

• Warranties and other guarantees: Free on-site estimates, discounted rates, and parts and sewer line repairs are just some of the warranties and guarantees that a plumbing service contract may provide. 

A plumbing service contract can provide protection and peace of mind for both the customer and the service provider and ensure you pay less overall on plumber costs.

Benefits of Plumbing Service Contracts

There are several benefits to entering into a legal agreement with your plumber. Here are four of the most important benefits to know: 

• You’re guaranteed protection: Both parties are protected legally, so you can rest assured that the job gets done well, and your system gets the attention it needs to last for decades.

• You’ll get priority customer service: Your contract will likely give you preferential scheduling in emergencies, so you don’t have to scramble around trying to find someone during an emergency. 

• You’ll likely save money in the long run: If your plumber can head off a potentially expensive problem in the early stages, the contract may end up paying for itself. Many contracts also offer discounts for certain services.

• Your equipment will be in better shape: Routine maintenance (a key part of any service contract) is crucial to keep your plumbing parts functioning properly. Your plumber will likely remind you when it’s time for an inspection, thus ensuring that your equipment stays in tip-top shape. 

What Should I Look for in a Plumbing Contract?

Not all companies hire licensed plumbers, and a service contract is only as good as the plumber. Before contracting with a plumber, make sure you know and trust their work. Be very clear on exactly what your agreement covers. Here are the components of a plumbing service contract you should make a priority.

Inspections

Ensure your contract includes an annual evaluation of your entire plumbing system, outlining what the plumber will cover during an inspection and how often they’ll perform one. 

Scope of Work or Maintenance Details 

The contract should include a list of the work your plumber will complete during the term. This includes tasks that will be done during the annual inspection, such as maintenance for water heater, toilets, drains, and faucets. The company may also include discounts and waive service call fees.

Compare the contracts from at least three different plumbers that you’re interested in working with, so you can see what’s included and what’s not. Keep a close eye on tasks that you need annually but come with an additional fee. For example, one company may include a sewer drain inspection, while another may offer it for free if you pay for a sewer drain cleaning.

Priority 

Does the contract guarantee same-day service? Will you get preferential scheduling in the event of an emergency? A benefit of this type of agreement is that you’ll enjoy priority customer status, so make sure you get it in writing. 

Insurance Clause

There should be a clause detailing the liability coverage the plumber must provide. This is also a good time for you to check that you have sufficient coverage as well. 

Extra Perks 

Some companies charge higher fees for different levels of service. The additional cost may be worth it, or it may not. Inquire about all the available options before signing anything. 

Discounts

Check to see if the contract includes a discount on parts and labor for future work and any other exclusive benefits available to members of the agreement.

Termination and Renewal Details 

Finally, look for the termination and renewal details. If you’re satisfied with the plumbing company, you’ll likely want to renew the contract, which will require you to notify them by a certain date and sign a renewal. Otherwise, you may need to notify the plumber in writing to let them know you’d like to terminate the contract at the end of the term to avoid unexpected expenses or fees. If you terminate your contract before the end date, you typically will not receive partial refunds, but these details should be listed in the contract.

Is a Plumbing Service Contract Worth the Cost?

Having a sound contract in place before hiring a plumber is generally a good idea, regardless of the project's scope. Just make sure you enter into a long-term contract with a plumber you can trust. Ensure your plumbing pro is:

• Licensed

• Protected by insurance and bonds

• Experienced both in hours worked and building codes

Contact a plumber for an exact estimate and to find out what’s covered in a contract so you can determine whether they’re right for you.