We moved into our home in November, and thus did not know until August what a HUGE problem Master Plumbing and Mechanical created with their sloppy work. They used PVC pipe to funnel the condensate over to our driveway, and then just left the pipe hanging about half way down the wall, instead of all the way to the main storm drain, which is about 4' away on the ground. In using our air conditioner over the summer, the condensation was pooling in the corner of our driveway (which slopes downward back to our house) and seeped through the wall and into our garage. We rarely go into the garage, and use it only for storage, so we did not realize until late August that the a/c condensation had seeped in and created a huge mold problem that covered everything in our garage. I called Master Plumbing and spoke with someone named Billy, who was terse and refused to accept any responsibility for the shoddy job his company had performed. He insisted that there was something wrong with the door, and that water from rain/snow would be causing the same damage, without understanding/acknowledging that all of that water goes down the storm drain because of where it is positioned. The way that the PVC pipe was laid out, it dumped close to the house and in large quantities, where rainwater would not reach. Further, and more infuriating, he refused to even acknowledge that the job they did was sloppy and incomplete. Why leave a pipe running half way down the wall instead of taking it all the way to a storm drain, just a few feet away? I gave them an opportunity to acknowledge their mistake and earn our business, and they were completely unprofessional and irresponsible. I'm now left with a huge mess that I have to clean up and untold amounts of damage.