Local Emergency Plumbers in Ashburn

They talked us through getting the pipe to stop leaking for the moment until they could come out. They scheduled us on the agreed upon time 24 hours after we called. They did not show up at scheduled time. When we called to ask why they hadn’t not come to our scheduled appointment they said sorry we cannot come until the following day (mind you we had no water for 24 hours at this point). The woman on the phone was very rude. We called a brand new plumber who had it fixed within 2 hours of our call.

Michael & Son claim to offer emergency/24 hour plumbing service. I first called at 9:15pm, to have someone come and fix a broken main water shut-off valve, that was leaking heavily. I was told a plumber would call me back immediately...45 minutes later, I called again, and was told that they didn't know where the plumber was but they would call a supervisor who would call me...still no response...finally, at 12:30pm a supervisor called. His TV was so loud in the background that I could barely hear what he said. Finally, I gave up and had the city come out and turn off the water at the street and called another plumber the following day.

Called Cropp Metcalfe late on Saturday night to repair a pipe that had burst in my basement ceiling. Was impressed that they had a 24 hour answering service to take my information. Not so impressed when they never bothered to call back.

We had a plumbing emergency on Sunday evening. My first call was to Thomas E Clark. Spoke with their call center who assured me I would get a call from a technician. 4 hours later I'm still waiting for a call. Don't advertise 24 hour service if you can't actually provide it.

I have an Eagle plan which provides emergency services when needed 24:7 365 - This is the second time in 5 years I have had an emergence and they are 2 for 2 in saving me great aggravation. Ken

Excellent!!! We had a gas leak at our outside meter - the result of a very bad plumber when we built our home three years ago. Able answered the phone on a Sunday and sent a repairman out to assess the damage that day. They ordered the part and came back the very next day to make the repair, which included reworking all of our exterior gas pipes and resetting the meter. I was so thankful to find Able because our gas had to be shut off until the repairs were made. Because of their prompt response, we were without gas (which meant no stove and no hot water) for only 24 hours. I will be calling them for ALL of my plumbing needs in the future. A+++++

I recommend them to anybody. They are very good. They provide 24-hour service. When he came for the emergency he spent about half an hour talking to us. He is very personable. He told us how to maintain it ourselves so we wouldn't have any more emergencies. He recommended a whole bunch of other things. He is first class. We have a maintenance contract and pay $30 per month.

They are very good. They are reliable, honest, and really seem to know what they are doing. The only thing I don't like is that they don't do emergency work(24 hour), but they are always prompt when I call them.

The toilet in our main floor powder room backed up and flooded everything. We discovered the disaster at 4:30 on a Monday morning. I logged on to Angie's List and picked Long's because it was the first provider on the list that offered "24 hour emergency service." At approximately 5:00 a.m. I placed a call to Long's and spoke with an operator who took down all of my information and said a Long's representative would contact us with an estimate of what time a service representative would arrive at our house. As of today, almost 2 days later, we are still waiting for our call from Long's.

We just used Nugent a few weeks ago. Our bathroom pipe broke, my wife sent an email the master plumber who was out before and said we were available to have someone come over the next day. It was not an emergency but someone was available within 24 hours, plumber came already with an idea what was wrong so he already had the part. He was in and out pretty quickly. Not much to say, this is just a good company.

Bernard was great, very informative and helpful. Knew just what to do and did it quickly and efficiently. Very impressed with the high quality of service!!

Called them Thursday expecting to be given appointment several days later. Explained that gas HWH was leaking over my deck into the lawn. Not as urgent as an internal leak. But they offered to come the next morning. By morning I had no hot water and was desperate. The single Kiddco rep arrived, very polite, and ready to work. Discussed problem with failed, aging 14-year natural gas HWH, gave recommendations, got my approval, he rushed out, got the unit, and did beautiful installation in three hours. Am hot water bliss. Went online to verify that the price fell in middle of what scheduled 50 gal gas HWH replacements cost - so it was especially fair for being handled in less than 24 hrs on emergency basis. Am very happy.

Unbelievably helpful. I came home after midnight to a broken water pipe with a resultant fountain in the garage and, oddly, a water faucet inside the house that refused to shut off. I called the 24-hour number and got a call back in moments. Because the break was mercifully not in the main house but rather in the garage, it was not an emergency in the sense of destroying the house but I had to stop the leakage. For some reason my brain had shut down and I was having trouble following the lines and ensuring I was getting to the right shutoff valve. He very patiently, despite the hour, stepped me through taking care of the problem, waited for pictures that I texted to him to transmit (they never did) and then took more time to ensure that the problems were under control. Once the critical line was shut off he ensured that I tested other lines, got the faucet that had been running for no discernible reason to shut off, and made sure there was no emergency in any part of the plumbing system. He said that if I wanted him to come out to fix the break I could contact the company to schedule it, but it was clear (and I readily agreed) that it could wait until the plumbers were significantly less busy chasing after real emergencies. When I talked to him about how to pay, he insisted that he was happy to help me out of the situation and refused to accept payment. The courtesy and thoughtfulness and good humor were remarkable. That they were offered in the middle of the night when he had to have been sleep-deprived chasing emergencies with broken pipes inside dwellings was more so. That he did it for no charge: really, I can't say enough positive things about my interaction with him.

We have hired 4 Service Pros several times in the past and have always been satisfied with their service. Tonight, we needed to call after hours for a plumbing issue. We had Tyriece Walker as our technician and he was very professional and an extremely nice guy. He quickly got to work and fixed our issue, and we really appreciated his customer service, especially with the heighten stress of being in the middle of the pandemic. Thanks!

HMS responded within 24 hours on a non-emergency call. I emailed pictures to them and they provided an estimate over the phone. Doug along with another assistant called 15 minutes prior to arrival, arrived on time, communicated the service that would need to be provided and made the repair quickly without incident. They were careful to cover their shoes before entering the home. Overall excellent customer service.

They come when I call, and I get a response within 24 hours. If it's a real emergency, they come very quickly. They always solve the problem, are not intrusive, and very professional. They also have worked for my mother, and were very sweet to her. They are also very trustworthy. All of the billing has been very reasonable to me.

Awful service! Purchased a “Preferred Plan” from them this month. Just experienced a plumbing emergency and was told the next day is the is the best they can do. That is “priority service”?!?!? Simply awful, clearly more interested in revenue than service! I will work hard over the coming days to locate every review site possible to share this. FH Furr is horrific and NO ONE should ever hire these scam artists!

I walked in late on Saturday to hear my sump pump on the fritz. It was raining and the end wasn't any where in sight. I've been the victim of a faulty pump before and I knew I needed help. I used Angie's list to find a plumber close by that could help me in my need. 4 Service Pros had good ratings and I decided to give them a try. I'm glad I did. I called and Carl answered promptly. He gave me the emergency rate and was upfront on how long it would take to come out. He went a step further and walk me through trouble shooting the pump to determine if a visit was needed. Unfortunately it was. However, Carl came at the exact time as provided. He gave an upfront quote to replace my sump pump, did the fix, and had us on our way. He very professional and friendly, considering how late it was. Based on the service, I am looking forward to using this company again.

Chris was prompt and pleasant. He quickly diagnosed the issue, provided the estimate, and completed the work. I would recommend using him for all of your plumbing needs.

I needed to move my hot water heater in order to replace the flooring underneath. The hot water heater came with a plastic valve that must have been damaged during the purge, yielding a slow leak upon refill that required immediate assistance. While Long's advertises 24-hour emergency service, I could not get a return phone call after two attempts. Fortunately, I was able to slow leak to small drip and contacted Long's in the morning. In the afternoon, they had a tech come out who hot-swapped the valve and assisted in assessing other aspects of the water heater move. While I think they could have communicated better during my emergency, their tech was very thorough and helpful, going above and beyond the contracted service.