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"It was an AC emergency, Technician was prompt..and went immediately to work on the issue(s). Turned out it wasn’t my AC but a plumbing issue. Provided specific recommendation. Fast, efficient and friendly. Thanks Mr Holland!"

"I'll recommend Windy City Rooter to anyone that will listen. My initial call to them was for a camera inspection on my sewer line. Shannon showed up and made sure to answer any questions I had before beginning any work. After putting the camera down the line, a blockage of tree roots was discovered. Shannon went over the options on how to proceed and offered his advice when asked. He gave up front costs on all the options, so that I could make as an informed decision as possible. To make a long story short, I decided to replace the clay tile sewer line with PVC. Shannon got me a contract and I put the 50% deposit down, he also took the time to explain what was and wasn't going to be included in this work. Fast forward to a week later, the permit is approved, materials dropped off and a crew of guys shows up ready to work. Cort took the time to go over the scope of work again and answer any questions I had. Shortly after Cort and his crew started, Max showed up to see if they needed anything. Over the course of the next 6 hours, the old sewer line was dug up, the new sewer line was put in place and the trench was filled in. Cort explained about how the trench will settle and level out and what my city will be coming to do as cleanup. The crew did a sweep of my property to make sure nothing was forgotten or left behind and cleaned up everything. This is all a very long winded way of saying Windy City Rooter did an exceptional job. Oh and did I mention that it was done at a very affordable price? Because it was. After talking with Max, he makes it very clear he want's to save the customer money whenever possible. 5 Stars 10/10 would recommend. If you have any plumbing problems, Windy City Rooter should be your first call."

"The technician emptied the freezer, which was in the basement, to work on the part that needed repair. Then he neglected to put anything back into the freezer, including a turkey I had bought for Christmas and a rack of ribs. Two days after he left, I went out of town for two weeks. The turkey actually exploded and spewed its liquid all over everything, which had to be discarded. I let AHS know and they couldn't even bother to call me or follow up on this. I'm considering not renewing my contract with them because of the quality (or lack thereof) of many of the providers they send."

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Hero Plumbing LLC is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!