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Water Softeners questions, answered by experts

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

Whether you need a license or permit for water softener installation depends on your location. Some municipalities require the installer to hold a plumbing license, while others may only require a permit and an inspection. In some cases, both a permit and a licensed installer are necessary, and some areas have no requirements at all. Often, only certified plumbers and electricians are allowed to pull the necessary permits. To find out the specific regulations in your area, you can contact your local building department. Alternatively, a local water softener installer or plumber will be familiar with the requirements and can typically pull the permits for you. Regardless of local laws, it is always recommended to hire a licensed professional to ensure the system is sized and installed correctly. You can use tools like Angi’s state licensing tool to verify an installer's license status.

If your ‘do isn’t doing what you want it to do despite using good hair care products, hard water might be to blame. Since hard water can’t rinse soap off as well as soft water can, your hair might grow limp because of the shampoo and conditioner residue that’s left behind. If you color your hair, you might see it fade more quickly or even turn a different shade as the dye reacts with the minerals in the water. You might also experience an itchy scalp, thanks to the dryness that comes from bathing in the hard water.

Hard water isn’t necessarily bad for you. In some ways, it’s good for you. If you’re deficient in magnesium or calcium, hard water can give you a mineral boost that you wouldn’t get with soft water. However, this is where the benefits of hard water pretty much stop. Hard water can cause many minor inconveniences and lead to costly, premature replacements of your water-using appliances.

The Milltown, WI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.