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Pool and Spa Servicing questions, answered by experts

No, you cannot clean your hot tub filters in the dishwasher. While it may seem like a good idea, the dishwasher soap isn’t gentle enough for hot tub filters and can damage them. Gentle cleaning is better when cleaning the hot tub filters and keeping them intact.

Shocking your hot tub means adding extra chemicals to the water. Most spa experts recommend doing this once a week for proper hot tub maintenance, but you can do it more if needed. Shocking has multiple benefits, including preventing the water from becoming murky and it’s essential in removing harmful bacteria from the water.

Yes, they provide full-service inspections, identifying and resolving any potential equipment problems.

Most hot tub cracks can be repaired unless they have gone beneath the acrylic. If so, you may need a professional to determine if the crack is repairable or if you should consider hot tub replacement instead.

Biofilm growth can cause a hot tub to feel slimy. Hot tub biofilm is a slimy substance that’s typically due to natural contaminants like makeup, soaps, skin oils, deodorants, or lotions. A hot tub can also have a slimy interior or slimy water if the tub’s filters are old or damaged, or if the hot tub isn’t properly cleaned. You should drain your hot tub, wipe away any slimy residue, then refill the water and use a spa purge product that prevents the buildup of biofilm.

The Cornell, WI homeowners’ guide to pool and spa services

From average costs to expert advice, get all the answers you need to get your job done.