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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)
Above Ground Swimming Pool or Accessories - Repair or ServiceHot Tub or Spa - Repair or ServiceIn Ground Swimming Pool or Accessories - Repair or Service+6 more

Serving Thorp, WI and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Recommended by65%of homeowners
Pool and Spa Servicing questions, answered by experts

Biofilm growth can cause a hot tub to feel slimy. Hot tub biofilm is a slimy substance that’s typically due to natural contaminants like makeup, soaps, skin oils, deodorants, or lotions. A hot tub can also have a slimy interior or slimy water if the tub’s filters are old or damaged, or if the hot tub isn’t properly cleaned. You should drain your hot tub, wipe away any slimy residue, then refill the water and use a spa purge product that prevents the buildup of biofilm.

Properly maintaining your hot tub will prevent serious issues from occurring down the road. You should replace the filter once a year, regularly look for and repair small cracks in the shell, and test the water quality every few months. You can do this yourself for less than $100 per year.

You can also hire a hot tub service to service your hot tub annually to identify problems early, which could save you money in the long run. They cost about $100 to $200 per call.

How often you change the water in your swim spa depends on how often you use it. Most manufacturers recommend changing the water every three to six months. If you use your swim spa throughout the seasons, it’s a good idea to set up a quarterly deep cleaning schedule. The ideal instructions should be in the owner’s manual.

A hot tub cover's lifespan is typically between three and seven years, with an average of five to seven years for a well-maintained one. The quality of the cover is a major factor; lower-quality polyester or vinyl soft covers can tear easily with regular use.

To extend the life of your cover, proper maintenance is key. This includes:

  • Keeping the cover clean, dry, and out of the sun. Use a soft cloth and mild dish soap for cleaning.

  • Applying a vinyl protectant spray.

  • Cleaning the underside with a chlorine spray.

  • Using a cover lift to prevent damage from rough handling.

  • Protecting it from harsh weather.

  • Keeping children and pets off the cover.

Investing in a high-quality cover and checking for a warranty at the time of purchase can also contribute to its longevity.

Follow these general safety tips for spas and hot tubs:

  • Keep your exterior electrical receptacles covered and dry, especially around your hot tub and pool during periods of use.

  • Make sure you have a GFCI (ground fault circuit interrupter) properly installed to ensure no one gets accidentally shocked or injured by electrocution. 

  • Don’t use the hot tub or your pool during a thunderstorm. 

  • Before using the hot tub, have a certified electrician thoroughly inspect your hot tub and its wiring to make sure you’re in full compliance with all applicable local building codes. 

The Thorp, WI homeowners’ guide to pool and spa services

From average costs to expert advice, get all the answers you need to get your job done.