Get matched with top well and pump technicians in Benton, WI

"Poor quality work and terrible customer service. They were unable to fix a leaking water line, and instead convinced us to replace entire system. Brady took vacation the day of the install, left behind two under qualified technicians who were on my property till 8:30 at night. Yard was completely destroyed, but they claim no fault because they have to subcontract excavator duties out of house. The plumbing and wiring that they were responsible for was poorly done. No conduit and lots of crooked pipes. We were receiving multiple phone calls a day when they were looking for their payment, but after they were paid, customer service was none existent. John made many promises that Brady never followed up on. Avoid company at all costs!"

"The company looks for ways to nickle and dime you - stay away. They charged us $500 to remove two bolts on a tub."

"Back in 2021 we had D&R come out to fix a main water break. We had to pay $4000 upfront deposit (which we were fine with) as the whole estimate was around 6,000. Come day of repair Richard told us he replaced the pipe from the meter to the house connection. He came in and charged us $5,588.00 MORE. What are we going to do? Not pay him? He also told us that due to our yard being left in complete disarray he would send a sub contractor he uses to flatten our yard back out once the dirt and sand settled. That way we could start planting grass seed and get our yard back to the way he found it. NEVER HAPPENED. We still have hills and valleys in our front yard. Fast forward to this past weekend 7/27, our main water line burst again. Instantly called Richard and was given high estimates to fix. After the last time I was skeptical but it was obvious he didn't want to help. I understand warranty and the pipe was no longer covered. We dug the hole ourselves to avoid the 2500 he quoted us over the phone to dig by hand and had another plumber come to find out D&R did not replace the hose to the connection at the house like we were charged for, instead he hooked up the black farmer pipe that was a couple feet from the house connection. (I still have the receipt) Every plumber we have spoken to since says we were completely taken advantage of and the cost of the original repair should not have exceeded $5,000. Complete extortion of the situation. So here we are not even 2.5 years later paying to fix the issue D&R made us pay for. I can not in good conscience recommend this company. We are STILL paying for this repair, and have more on top of it now that it has broke again."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

"as advertised"