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WindowWorks Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Beautifying Chicagoland One Home at a Time! ~Window Works has one mission: Creating happy customers. Our team will treat your home as our own to ensure you are thrilled with your window replacement project. We offer the latest in energy-efficient windows installed by our team of expert craftsmen who have installed thousands of windows throughout Chicagoland! Our customers choose us & recommend us to friends and family because of our premier value and reliability.
Business highlights
Se habla espanol
29 years of experience
Services we offer
Exterior Remodeling - Windows & Doors
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.3216 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 14% | ||
| 6% | ||
| 5% | ||
| 6% |
Showing 1-25 of 216 reviews
Bernard F.
Feb 2022
They are still working on it and they dis a great job.
Laurie G.
Sep 2020
Exceptional service and follow up. The sales representative was outstanding and the installation was very prompt and professional. The most impressive aspect was the work done on our behalf by Michelle Ortega who was our concierge. She did a remarkable job. Thank you window works.
Matthew M.
Aug 2020
At first i was sceptical because i have had other companies out however our family was lucky enough to have got ahold of Adam Moore he was so helpful he got right to the point got us a amazing price beat the competition and delivered on everything he promised Id highly recommend them if you want a good price and quality work
Diane D.
Mar 2020
This was the worst experience we have ever had with ANY contractor - filed complaints with the BBB and Illinois Attorney General. Made complaints to the sales person, however, she had left the company. Made complaints to the Sales Manager, however, he had left the company. Their workers did not speak any English and were NOT trained to complete the work contracted for. Because of their continued delays we had to have another contractor finish the work at a much higher price because we could not wait as we had open holes that were exposed to the elements. DON'T HIRE TIGER REMODELING GROUP OR WINDOW WORKS, TIGER BATH SOLUTIONS OR HOMEWERKS (THEY ARE ALL THE SAME COMPANY) FOR ANYTHING EVER!!!
Sue B.
Feb 2020
Dionna goes above and beyond trying to help you and resolve whatever issue you have. They stand behind their work. Don came out and repaired the damage to our wall due to the leak and did an excellent job. Both are professionals and very friendly. Highly recommend window works!!
SUSAN W.
Feb 2020
Great, the slider was reinforced with extra screws and slides so easy
Shari H.
Feb 2020
I called and service was scheduled quickly and pleasantly. I was waiting to be told that there would be a service call charge of $XX or that I would have to pay for the lock to be replaced. To my continuing amazement neither costs were mentioned during the call or at the completion of service. Shortly after my doors were initially installed a minor repair was needed. Hector was the service technician who corrected that problem. Hector was also the technician who handled replacement of our storm door lock. As a homeowner I've had to call many, many repairmen through the years but in all honesty I have not encountered anyone as professional, personable, and pleasant as Hector. He completed the install quickly, provided us with new keys, reviewed what he had done, and encouraged us to call if needed. Hector is the kind of representative of Window Works that makes it easy to refer my family and friends to your company--please give him a raise!
Response from WindowWorks Inc
"Thank you for the A rating. This is a perfect example of us standing behind our warranty and making sure the customer is Happy. Julie Negri Concierge Manager 708-441-6395 [email protected]"
Gerald M.
Feb 2020
They did an excellent job from start to finish. G Mon
Response from WindowWorks Inc
"Thank you for the A rating! I'm glad they did an excellent job from start to finish. Julie Negri Concierge Manager 708-441-6395"
Harold M.
Feb 2020
Everything went flawlessly! This is a well run organization!
Response from WindowWorks Inc
"Thank you for the A rating! I'm glad everything went flawless and smoothly. Julie Negri Concierge Manager 708-441-6395"
Mazur M.
Jan 2020
Highly recommended.... Great customer service and the Windows look beautiful. we will be back to get doors done.
Response from WindowWorks Inc
"Thank you for the A rating review! Enjoy your new windows and call when you are ready to get new doors. I'll make sure you get returning customer pricing. Julie Negri Concierge Manager 708-441-6395"
Shmautumn M.
Jan 2020
Smoothly and very satisfied with end result
Response from WindowWorks Inc
"Thank you for the A rating! It's great to hear that you are very satisfied! Please call the Concierge Dept. with any questions 708-441-6395 Julie Negri Concierge Manager Concierge @mywindowworks.com"
Karen N.
Jan 2020
Purchased a sliding patio door from Window Works. Door needed a little tweaking. Our technician Dave was awesome. He was very knowledgeable and friendly. Very customer service oriented. Follow up from Warranty Specialist Dionna was on point. Highly recommend them!
Response from WindowWorks Inc
"Thank you for the A rating! I'm glad Dioanna and Dave made sure you were a happy customer. Please call the Concierge dept at 708-441-6395 with any questions."
Robert M.
Jan 2020
THE INSTALLERS DID A BEAUTIFUL JOB INSTALLING MY WINDOWS. THEY WERE VERY PROFFESSIONAL AND ANSWERED ALL OF OUR QUESTIONS. THEY DID A GREAT JOB !
Response from WindowWorks Inc
"Thank you for the A rating! It's great to hear the installers did a beautiful job and they were professional. If you have any questions please call 708-441-6395. Julie Negri Concierge Manager"
Marcia P.
Jan 2020
Both installations went great! Very professional answered all our questions
Response from WindowWorks Inc
"Thank you for the A rating! I'm glad to hear that the installers were professional. If you have any questions or concerns, please call or email me, Julie Negri Concierge Manager 708-441-6395 [email protected]"
Norman H.
Oct 2018
To me, the most valuable asset of any company is the company’s employees. And as good employees we are the driving force of our company, driving forward our business and serving our customers well. My experience with WindowWorks people is that they strive to make their company as good as it is bringing in repeat customers as well as new ones. Michele Ortega my personal Customer Care Specialist, I feel is very friendly and professional and was helpful in getting my new WindowWorks windows installed and serviced. Whenever I had a concern or would need help with window adjustments she would always responded to my text messages and telephone calls within a reasonable time even setting up Saturday service for my convenience. My thanks go out to Michele for her customer care services and to WindowWorks for its quality windows.
Response from WindowWorks Inc
"Great! We are so happy to hear that you had a great experience with our friendly customer care associate. Thank you for letting us know!!"
Cindy B.
Sep 2018
We could not be happier with the service! 5 of our 10 windows would not come out for cleaning after installation and the problem was promptly resolved! Michele Ortega was my contact and handled every request promptly and professionally. We will use Window Works again in the future if the need arises!
Response from WindowWorks Inc
"Wonderful! Thank you very much for your feedback!"
Karen M.
Sep 2018
Oh it is very pretty and Joe the installer was excellent, for someone that does all this by himself is amazing ? ( oh by the way he needs a raise). My only problem is the water pressure in my shower is very low, need someone come and check it.
Response from WindowWorks Inc
"Thank you for the feedback! I will have someone call you to correct the low water pressure for you!"
Marshaun L.
Sep 2018
The presenter was informative..the workers did a great job. If I have work done in the future i would want the workers as dedicated as these two were. Thank you for your professionalism.
Response from WindowWorks Inc
"Thank you for choosing us for your home improvement needs!"
Robert P.
Sep 2018
Very smooth
Response from WindowWorks Inc
"Wonderful, thank you!"
Charles M.
Aug 2018
Very good, back in business
Response from WindowWorks Inc
"Great, we are happy to hear that!"
Helen J.
Aug 2018
Excellent. Larry was great in helping to adjust our order today. Quickly resolved the request. Looking forward to receiving the product.
Response from WindowWorks Inc
"Great, thank you so much for your feedback!"
Marc J.
Apr 2018
salesman came out and windows were measured to replace 4 double hung & 2 smaller picture windows with 4 casement window and 2 picture windows would just be upgraded to new product, contract was signed and date of final measurement was set for 2 weeks later. On the morning of final and on that morning I received call from some woman identifying herself as Bea saying that the salesman had not scheduled for someone to come out to measure, which I thought was a lie because she called on the that very day. I insisted that my appointment be kept, BIG mistake on my part!! Not only was my order delayed for a month because 1 window could not be a casement type but had to be made a picture window due to its size they also made almost every window too large for the wood framing which had to be hacked & butchered to make them fit and the 2 small picture windows are not attached to any framing what so ever only sitting in expanding foam insulation. The installers then ran out of inside oak trim and had to go to Home Depot to buy oak trim to finish job, turns out the trim he bought is a different species of oak so now after I stained the trim I have 2 different looks on the same windows. They finally finished well after dark about 8:30pm
Robert T.
Apr 2018
Very well, there was one glitch but it was dealt with very well an did cause any problems.
Sharon R.
Feb 2018
Very Poorly. I had multiple visits, leaking windows, a broken screen that was somehow not fixed despite 3 visits; they caulked over my lentils and weep ropes. Very bad experience. The windows themselves are poorly designed. the top slides down for easy cleaning/venting out the top but nothing locks them in so everytime I close a window, over the past 2 or so years, the top of the window comes down slightly so you always have to hold that up when you close the window.
BRIAN W.
Dec 2017
The initial installation had a few issues but the company sent out an individual to follow-up and correct all issues. The windows and doors are high quality and are fairly priced but are not cheap by any means. The windows and doors come with lifetime warranties and should last.
Licensing
State Contractor License Requirements
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FAQ
WindowWorks Inc is currently rated 4.3 overall out of 5.
WindowWorks Inc accepts the following forms of payment: CreditCard
Yes, WindowWorks Inc offers free project estimates.
No, WindowWorks Inc does not offer eco-friendly accreditations.
No, WindowWorks Inc does not offer a senior discount.
No, WindowWorks Inc does not offer emergency services.
No, WindowWorks Inc does not offer warranties.