Get matched with top toilet pros in Steilacoom, WA

"there is a quick summary at the bottom if you want to skip the details. I have received service from this company twice. The first time I had a leak in a bathtub. They removed the drain with a Dremel since it was stuck, then they were about to leave to go to home depot to get plumber's putty, but I had some so they were able to get the part quickly replaced. Maybe this is a bit of a fluke, but that seems like a fairly basic thing to have when going to fix this kind of leak. Overall it was a positive interaction so I didn't think much of it. I recently bought a bidet on amazon. It arrived and I put it in. The problem was that I couldn't connect the toilet to the wall since the hose was a different size then the wall piece. The directions wanted me to remove the valve stem from the wall and replace it with their own. I called A Advanced because when it comes to plumbing, i would rather leave that to the professionals. I had called it a hose bibb because I just didn't know what it was called. someone called me back and asked me to explain in better detail what i needed done. I explained that the "hose bibb" needed to be replaced for me to connect my toilet and that I had the part to do it. from that conversation i received an estimate for $280.87. I was at work that day so couldn't be there, but my wife was there. The plumber that arrived worked for a while on the toilet, then went to home depot to find parts, then came back to the house and worked on it longer, then finally decided that it couldn't be done. We were charged $768.14 for nothing to get fixed. I called them to figure out what happened, I called near closing so they were not able to get a hold of anyone and it waited until the next week for me to talk to someone. I found out that the plumber never received the bag of parts, it was about 2 feet away in the sink. the same plumber came out and looked at it again, and went to home depot again. I was at work and managed to contact him while he was at home depot. I was told that the problem was with the thread depth and that there was no way to install this Chinese toilet without special ordering a part, and if I wanted him to keep working on it he was going to have to charge me more money. I declined. (Its not a Chinese toilet, the company that makes them is out of California.) At this point I was beyond frustrated. I left work early, drove home, went to home depot with the parts I needed to connect, and found a perfect fit within about 10 minutes of looking. I bought a Hex Bushing 3/4 in MIP x 1/2 in FIP for $7.75. I attached it to the included hose and then attached that to the valve stem. and everything worked. Home depot made it easy to find since both connectors were the same type. I just needed to find the appropriate brass adapter. the threads on the toilet hose are identical to the threads on a US water heater. I called A Advanced back and presented my evidence. I was asked what it would take to make this right. I asked for some of my money back. I can understand getting charged for the plumber going out to my house without a full understanding of what is going on. but at no point did he ever tell my wife that he was going way over the estimate. this is the exact response i got back. "I spoke with my COO and my foreman due to the amount of time we spent on the project we are unable to provide any sort of refund. I understand that is not something you want to hear but that is our decision." _____________________________________________ to summarize: - every time this company has come out to my house they have needed to go to Home Depot during the visit. - I was charged nearly 3 times the estimate with no work done and no warning that the bill was piling up. - the plumber was never able to install the toilet despite multiple trips to home depot - I installed the toilet with a $7 adapter i found at home depot in about 10 minutes. (I am not a plumber) - The company chose to not refund me anything If a plumbing company needs to go to home depot every time they do a house call, that is a company that is not prepared at best, and a scam company at worst."

"Great people, great service. Easy to connect and schedule with, prompt and friendly when they get here. Knowledgeable and fast with repairs and they go above and beyond to check other systems and potential problems to make sure we're totally covered. Could not recommend this company more!"

"They did amazing"

"Wonderful! Brandon was fast knowledgeable and kind!"

"Well, here is a contractor story you don’t always hear. My bathroom was remodeled late last year. Unfortunately, my tub started leaking into my neighbors condo. I texted Tony and heard back in 15 minutes. A crew was by the next day and it was fixed without questions and at no cost to me. This company has integrity, pride and excellent customer service. You will not be disappointed!!!!"

"had a deeply frustrating experience with Hunt’s HVAC Services that reflects a serious lack of professionalism and customer care. They contacted me early last week to schedule service for my HVAC system, and I agreed to their preferred date—the following Monday. I received a confirmation email on Sunday and a reminder Monday morning for the upcoming afternoon appointment. I drove 1.5 hours to the service site, only to be met with confusion and poor communication. When I called at 12:30 to ask for a specific arrival time, I was told the technician would contact me 30 minutes before arriving—but they couldn’t give me a time estimate. I waited another 2.5 hours before receiving a call informing me that no technician would be coming at all. My only options were to reschedule or cancel. I asked to speak with a manager and was placed on long hold. Eventually, I was told the manager was “too busy” to speak with me and would call me later. That call never came. This experience was a complete waste of time and resources, and the lack of accountability was appalling. Hunt’s HVAC Services failed to honor their commitment, communicate effectively, or show basic courtesy. I strongly advise others to stay away from this business."

"Vanderlip Construction brought our ideas and vision to a reality on a master and guest bathroom remodel in our 1961 rambler. Eric is both an organized contractor and an experienced craftsman. He is a thoughtful and very responsive communicator who we could always count on to perform the tasks he scheduled throughout our project. He brought in very skilled team of subcontractors who he made sure didn’t disrupt our home life and office work activities. Eric was generous with sharing his expertise and insights that helped us make decisions on key details. We had about an 80 percent design and selected all the tile, fixtures, and custom cabinets but Eric’s attention to detail brought it all together, especially on our counters and master bath shower. Always patient and friendly, he wanted to make sure we were satisfied with the progression and the outcomes. He’s also committed to backing up his work. I suffered a serious leg injury after the remodel and Eric kindly went the extra step to come to our house and install a new light fixture in our bedroom. He scored an A+ on both bathrooms and we made a new friend."

"Able to get the job done!"

"Everything went good and the carpet looks great. Would definitely recommend Olympia Floor Source if you need your carpet done right."

"Gary and Tom are a couple of down to earth guys who made our deck a wonderful place of relaxation. The level of detail to ensure a good solid end product was exceptional. We will definitely call them for future projects. Honest team, honest workmanship they are the way to go. Dylan from MRB painting (whom we had paint our home- outstanding job. introduced us to Gary and Tom. Thanks on that and Buddy the electrician completed our deck for lighting and hot tub and sauna electrical. What a wonderful full team of superior experience they return to the homeowner. They handled everything and it all ran smoothly. Thank you all."