Rescue Rooter Seattle

They did a good job and got someone out quickly.

They were excellent

Called to release a deep kitchen pipe blockage. Front desk was fast to setup appt and tech Prescott who was a great communicator and very professional had the job finished in under an hour.

Had the best price.

Very fast and efficient, not salesman so they don't waste your time.

Plumbing Technician Dennis Poznyur did an outstanding job shutting/capping off a natural gas line servicing a gas dual fuel range in preparation for installing an induction range. Kudos to Dennis for very professional service.

Prescott came to my house early Sunday morning after having contacted his company the night before. The drains on one side of my house were not working. He first checked the septic tank and then walked me through the steps to clear the drain lines on that side of the house. I had previously located the cleanout access so he was quickly able to examine it. We tested the system and were able to see the blocked drain line, He ran his machine for about 10 minutes start to finish and the blockage was gone. We then then tested, and everything seems to work. It was completely professional from start to finish. They charged me $99 for the service. Plus tax.. They recommended I pump the septic system and I will do so early this upcoming week. After that, they will send a camera crew to run a camera down the lines. I will absolutely call them first if I ever have an issue.

He was here earlier than expected! He had all of the tools needed and went to work right away. At one point he needed a camera and one of his workers was in the area and he was here quickly. They worked well together and when they were done they explained exactly what was wrong and what would be needed to fix it. Very professional and we would definitely call them again for help.

amazingly fast!

I don't give recommendations for any service providers.

I appreciate the pleasant, reassuring, efficient and quality service given by Geo. More than one service was provided, but I could only list one above.

Rescued the day, got it back to work again. Kinda walking through the process, and recommending few other things for future projects

Bryce and Eva were fantastic. I had a pipe rupture. I was in a panic. They walked me through the most effective way to shut off the water. They didnâ t provide the service to repair everything the next day. I asked if he could repair a toilet while he was here. He graciously took care of that as well. I could not ask for more.

Over priced. Customer service is good

Jesse came out to replace our hot water heater. He was professional, skilled, patient, and friendly. I would gladly hire him again!

They came out on a Saturday and fixed the problem. Robert was kind and professional.

Work is overpriced, several thousand to replace 3 feet pipe, no more than 3 feet deep in the garden

I needed only scope and locate my 4" sewer pipe from an exterior cleanout to the house. Rescue Rooter gave me a discount for the work. John the plumber came out. He has 26 years of experience and was very knowledgeable and skilled at using the camera. I've been doing remodeling for 30 years including plumbing installation (drain pipes, copper water pipe repair and installation). In addition to using the electronic locator, he also went old school in using witching sticks to confirm the location of the pipes.

From customer service on the phone to the two technicians that showed up, it was professionalism all the way.

Professional, courteous and efficient.

Timely and efficient

We had a completely clogged kitchen sink. Alex Y. (the Rescue Rooter employee) is a friendly, quiet, patient, and highly professional tradesman. He wore protectors over his boots to keep our house clean, went into the crawlspace for a thorough check of the drain pipes, to ensure proper drain angle without any sagging pipes, all part of the free inspection. He gave us a firm quote on each of two approaches to clear the clog, snake or water-jet. While it wasn't chepa, Alex' quotes were well under the estimates from the RotoRooter rep (who did NOT inspect the pipes in the crawl space). We opted for the snake, and Alex did a quick and effective job. He also suggested a product we could use to prevent future blockages, and his price for that product was again less than RotoRooter's. Rescue Rooter also gives a 10% discount for seniors, or for veterans. Unfortunately, I couldn't persuade him to give me a double discount as a very senior veteran. Oh, well.

The total experience was great. Jeovany looked the job over and answered all our questions professionally. He did the install himself. He was friendly, professional and very knowledgeable. Couldnâ t have asked for a better experience.

The work was done with care and complete.

It was a good experience