Get matched with top basement waterproofing pros in Steilacoom, WA

"Joel (salesman), Pepe and Lucio (foremen) did a GREAT job, start to finish. Every last laborer demonstrated a positive attitude along with a top-notch work ethic. And when the project was completed, one could NOT even see where any of the digging took place. Of a certainty, Rain Pros has got MY vote!"

"They did a great job"

"Very informative. Clear and concise. Gave us many options. Daniel is a wonderful and honest person and was so helpful with our questions. The crew lead by Anthony, with Jordan, Uriel, and Richard did professional work. The finished product is wonderful and can already feel the results in the house. Would 1000% recommend. Just keep in mind it is a very messy job. These guys do the best they can to keep it clean"

"We cannot say enough good things about the help and care Ernest Vigil gave us from the start of our crawl space project to the end. He returned our calls and emails promptly and helped guide us each step of the way. He went above and beyond when a problem arouse to find local help to quickly come out to help address and fix the problem. Mathew from Puget Sound Water Rescue one of the local company is a good company to have on call. And your team members from Georgia were outstanding. We have several neighbors who have watched the care and quality we received with ground works and have said they will be the first company they will call when they are ready to have work done on their homes. Thank you, Ernest and the rest of your team for treating us like you would a member of your own family. It has been a pleasure working with you. Cindy and Alan D."

"Great; competitive price, installation went great, friendly and responsive staff in person and office"

"Had a sump pump installed. Haven’t had a repeat of the problem."

"Gauge is a Representative who puts his Clients first. He reminds me, of a younger me. (This says a lot, because I was always a top notch Sales Rep and I retired early, as a result of my personal efforts and how I always did, as I said, and placed my Clients as top priority). I have yet to begin my project, but he won over my business and I?m excited to see the results. I?m confident they will exceed my expectations."

"The MOST UNPROFESSIONAL SERVICE CALL, EVER! A twenty-something, long dark-haired guy showed up (no name, as he wouldn’t give it to me). He came in, asked me where the ant problem was. I showed him the trail, collection and path. I told him that I was recovering from pneumonia and didn’t have much voice left, so to “bear with me.” He walked away and told me that he disagrees with me. I questioned, “what do you mean? Why would you be contrary, while I’m telling you our issue-the townhouse neighbor and us, have been passing the ants, back and forth, for 7 years. He told me I was wrong, and they all just hatched. I responded that we had treated our home for ants FOUR times, in the last 6 months. When showing him the area where we saw an ant hill, he was belligerent and condescending, asking me, “is it an ant hill or just a few ants?” I told him I was from the country and knew what an ant hill and ants looked like. This is where it went terribly disrespectful, condescending and offensive. He asked me, “so what kind of ants are these?” I responded, “beg your pardon? They are obviously sugar ants. Why am I being asked that?” He then smirked and said, “how do you know they are sugar ants? How can you tell?” I told him that I didn’t appreciate being called a liar, with regard to our issue and tested, as to my knowledge of ants. He responded, “well, you’re the expert!” I could not believe what I was hearing! Who was this person, to come into my home and disrespect me, in such a manner? I wonder if his behavior would have been the same, if it were my husband, he was dealing with. Every time I attempted to speak and explain our insect issue, he would interrupt me, with a rude and contrary statement. He pulled out our kitchen counter items, spotting a busy ant area. He began to spritz the area. I explained that the connected unit would get ants in their kitchen and within hours, I had them in my kitchen and back and forth we went. He dismissively questioned my honesty in stating that he questioned that happening. Again, I was so offended, I wanted to cry. On top of being sick, I had this guy insulting me, in my home! I told him there were also ants in the living and offered to show him where they were, he said, “nope, don’t need to see it.” What? I said to him, I’m not sure what’s going on here, but I don’t appreciate your continued insulting and interruption, when I am sick and trying to get this problem rectified. He, again, insulted me in saying, “well, I know I was out here a few times, and you wouldn’t let us in your place.” I responded, “I have never met you, nor have I ever requested pest services and denied entry. You are literally making that up and you know it.” He smirked and said argumentatively, “well, I’m sure it was you.” I told him, “I don’t appreciate you making up stories, in order to somehow justify that this ant problem has not been rectified. It’s completely inappropriate and unprofessional.” He again smirked. At this point, I told him, “Please just get this handled. I’m very sick and need to lie down.” The most shocking and unprofessional behavior yet? Here it comes…he picked up his bag, walked to the front door and said, “I’m leaving. Your grouchy and rude and let me know when you’re in a better mood and I may come back. Good God, I felt like I was in the twilight zone. I said to him, “this is ridiculous. You don’t get to tear my kitchen apart and then leave, without doing the job? No one is giving you a hard time. What is the matter with you?” He walked out the door. I asked after him, “can you at least leave the ant traps?” He did not even both to turn around and said, “Nope! I didn’t even bring em’.” Wow! He sat out in his truck, for 25 minutes, before pulling off. I am contacting the BBB, the complex management, where we live, and the company owner. The behavior of this pest control representative, made this 59 year old, sick woman, feel disrespected, insulted, discriminated against and verbally abused. This type of behavior, especially inside someone’s home, where you are a guest, cannot happen. I’m not generally intimidated, but felt very unsafe, with this pest guy. It is now the middle of the night, and, with pneumonia, I had to clean up the ants and disinfect the area, that he left unattended, and still have ants, all over my kitchen. Absolutely unprofessional and unacceptable. I am sure your company does not advocate for this type of black mark on your reputation and look forward to hearing from you regarding this unprofessional experience."

"At every step along the way they were thorough and professional. The estimator provided a very detailed scope and quote and patiently answered my questions. The installation crew was quick, efficient, friendly, and were so meticulous with their prep that up you couldn't even tell they were here after they left. I also appreciated the "after-photos" they sent me, it looks great!"

"These boys were super responsive and treated my repair like it was an emergency. They were helpful and professional in every way. The pricing was more than fair. We were very grateful for the information they shared and would recommend them without any reservations! Thank you Spartan! JPB"