About us
We are your local, knowledgeable, and friendly plumbing service shop in Seattle. Trust RossCo Service Plumbers for all your water heater needs. Contact us today!
Business highlights
Emergency services offered
8 years of experience
Services we offer
At RossCo Service Plumbers we offer residential plumbing solutions. We can repair or upgrade current plumbing pipes in your home. Install fixtures as in sinks, toilets, tub, showers, and water heating devices. RossCo can locate and repair pipes outside of your home too.
Services we don't offer
RossCo does not work on septic tanks or wells, but if you contact we can make a recommendation on these.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by RossCo Service Plumbers
Reviews
4.921 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-21 of 21 reviews
Curt T.
Sep 2024
Plumbing
Able to get the job done!
Philip J.
Jul 2024
Water Heater Service
I recently had the pleasure of having RossCo Plumbing upgrade my water heater set up in my home and I cannot recommend them highly enough. From the moment I contacted Richie, the owner, he was incredibly responsive and courteous. He took the time to explain the process thoroughly and provided a clear, fair estimate with no hidden fees. Richie’s team arrived on time and were professional and efficient throughout the entire job. They were respectful of my home, ensuring everything was clean and tidy before they left. My situation was a little complicated because we also needed to have my furnace replaced by another company, which required my water heater to be removed and then put back after. Richie was kind enough to help me out by coming out and taking care of all of that for me, including coordinating with the furnace company so that everything was seamless. Richie’s hands-on approach and commitment to customer satisfaction were evident in every interaction. He personally followed up after the job to ensure everything was working perfectly and that I was completely satisfied. It’s difficult to find such genuine dedication and personal touch in businesses these days. Overall, my experience with RossCo Plumbing was outstanding. If you’re looking for reliable, skilled, and courteous professionals in Puyallup, WA, look no further than RossCo Plumbing. They truly go above and beyond to ensure their customers are happy, and it’s clear they take great pride in their work. Thank you, Richie and the RossCo team, for making what could have been a stressful situation completely hassle-free. I will definitely be using your services again in the future and recommending you to all my friends and family!
Jamie B.
Jun 2021
Plumbing
Had recieved a few quotes from other companies that I felt defeated when they left. I was told my faucet and disposal were no good and that their products were better. I was told I would receive discounts but then weren't included. So feeling frustrated I reached out to RossCo Service Plumbers for one more quote and I am so so thankful I did!!! The owner Richie called and set up a time to come out that day that was convenient for me. He and his son arrived right on time and were super personable and professional. I showed him what I needed help with and he walked me through what all needed to be done. No sales tactics. Straight forward and honest which I so appreciated and his bid was lower than all the others. I hired him on the spot. Richie and his son got to work right away even though it was a beautiful Friday towards the end of their work day. I said I was ok with waiting till Monday and they insisted on taking care of it then and didn't want me to go without a working kitchen faucet over the weekend. Who does that? They kept me updated as to what they were doing and answered all my questions. Before they left they walked me through all they did which was a really cool thing. I respect their honesty and professionalism. Honest, reliable and trustworthy guys. Will definately call on them in the future and they will be my recommendation to anyone who needs any plumbing work done.
Response from RossCo Service Plumbers
"Thank you for the kind words. We are so happy we could help you, and you were pleased with our service. We greatly appreciate referrals, and look forward to helping you with any future projects. Richie Ross"
TODD D.
Apr 2021
Plumbing
I referred my step-daughter to this company based on a $1200 Angie's List deal. When they came out to take a look they immediately said that the Angie's List price was not valid and they would not honor that price. They then suggested to her that she go buy an $800 water heater from a big box store and then they would honor the deal. No deal. She then called McClendon's and they did an install for just over $1100 out the door. Seems pretty shady.
Response from RossCo Service Plumbers
"There is absolutely nothing shady about what we do. I contacted Angie's List a month ago asked them to remove this deal, because our cost on hot water tanks have increased so dramatically. This has been an issue throughout the construction industry. My crew was surprised when they got there and saw the deal presented. They tried to help her find another solution. Mclendons, and other box store can give an option to purchase, and have a heater installed this way, but it is typically not installed by a plumber, and we usually have to come out after and fix/reinstall the tank up to code. I'm sorry for any inconvenience we gave you through the bidding process."
Shay G.
Oct 2020
Drain Pipe Installation, Water Heater Service
They were fantastic. Jared and Jake were very professional and courteous. They went above and beyond when replacing our water heater. The previous owners of the house installed the old water heater poorly. These guys not only replaced the water heater, but fixed all the piping and attachments as well. I’d definitely hire this company again for any plumbing issues.
Response from RossCo Service Plumbers
"Thank you for the kind words. I'm glad we were able to help you restore your hot water. Please let me know if you need our help in the future."
Jennifer R.
Jul 2020
Drain Pipe Installation
Fantastic response, price, and work. Will hire again when needed. We highly recommend this company.
Response from RossCo Service Plumbers
"Thank you so much for the kind words. We are happy you're happy, and we could help. Please let us know if you have a need in the future. Richie Ross"
Kay S.
Jun 2020
Plumbing
While pricing was on the higher end, they did great with that particular project. The water company has indicated there is still a leak so they will most likely come back out.
Patricia A.
Jun 2020
Plumbing
They were on time, efficient, courteous, communicative. Everything from booking to paying was satisfactory. I have found the plumbers I will use again when the need arises.
Response from RossCo Service Plumbers
"Thank you for the kind words. We look forward to helping in the future."
MICHAEL C.
May 2020
Plumbing
Richie called within seconds of my clicking [Request Quote]. Work was completed the next day at a reasonable price. Be sure to ask about RossCo's social distancing policy.
Rosemary P.
May 2020
Plumbing
They were very helpful when I called to set up the appointment. They were on time, very courteous, left everything very clean. They actually took away the boxes in which the toilets had been packed!
Response from RossCo Service Plumbers
"Thank you for the kind words. We are always happy to help."
James C.
Jan 2020
Plumbing
RossCo came the day we posted out need on the List. Jared and Chris were knowledgeable, polite and very professional and discussed alternatives before we decided on a plan. The work was done quickly and well and we were extremely satisfied. We will certainly use them again when we have plumbing needs.
Response from RossCo Service Plumbers
"Thank you so much for the kind words. I'm happy we were able to help you. Please reach out for any further needs."
Jeff H.
Jan 2020
Plumbing, Drain Cleaning
RossCo did an exceptional job. The entire team was professional, courteous, punctual, and knowledgeable. We are extremely happy with the quality of work and the timeframe in which it was completed. In only three days the entire house was replumbed with PEX A (including a new water line to our outdoor underground meter), a drain line to an old cast iron pipe was rerouted, and an old tub was removed while a new bathtub was installed. Love these guys and I would absolutely hire them for any future work we do. Highly recommend them to everyone.
Response from RossCo Service Plumbers
"[Member Name Removed], we are so happy to be able to help you guys. Thank you for the kind words, and please let us know if you ever need our help in the future."
Cara J.
Jan 2020
Plumbing
They were very polite, professional and informative. Their prices felt high, but I didn't have time to do a lot of comparison shopping, and they were worth the cost.
Response from RossCo Service Plumbers
"Thank you for the kind words. RossCo appreciates the opportunity to help you. Please let us know if we can help in the future."
Carolyn G.
Nov 2019
Plumbing
No work was performed. I returned the toilet.
RICHARD G.
Nov 2019
Plumbing
Great. Jared came, gave me an an acceptable estimate and performed the work at the same time. He had all the necessary parts and equipment on the truck. The work was well done and cleaned up after the installation.
Response from RossCo Service Plumbers
"Thank you for the kind words. RossCo appreciates the opportunity to help you. Please let us know if we can help in the future."
Chris A.
Sep 2019
Plumbing
Rossco Service Plumbers were super responsive to my plumbing emergency call late on the Friday afternoon noon of a 3-day holiday weekend. The water supply valve for the toilet had been disconnected and reconnected several times due to work by other contractors in the bathroom, and it would no longer operate properly when turned on (it leaked heavily). Turning off the valve to stop the leak disabled the only toilet in the house for a large family going into a 3-day weekend. I spoke with Richie the owner just before 5pm, and he sent his technician Jeff out. Appararently Jeff had been just getting ready to leave work for the weekend, but when he got the call, he made it to my house from Puyalluy to Federal Way in about a half hour or so (less than an hour from the time I first contacted RossCo). He was very knowledgeable and had the valve replaced and operation in about a half hour. He had a great attitude, answered all my questions, and they charged a very fair price for their service. He definitely saved me a lot of anxiety because I didnt have to go into a long weekend with no operable bathroom for my family. I am planning to do additional bathroom remodeling later this year, and I will definitely be using this company again!
Response from RossCo Service Plumbers
"I'm so happy we were able to help you in this time of need. RossCo looks forward to helping you on your future project."
Gaurav A.
Aug 2019
Plumbing
Came on time. Did job as expected.
Response from RossCo Service Plumbers
"Thank you for the kind words. Let me know if you need my help again, please."
Tyson J.
Aug 2019
Plumbing
They are great. Ross is the best company ever. They are very professional, very informative, they are very helpful, they actually explained what they are selling to you.
Response from RossCo Service Plumbers
"Thank you [Member Name Removed] for the kind words. I'm glad we could help."
Dave E.
Aug 2019
Plumbing
Perfect. Very nice customer service. They were on time and finished the job earlier than expected. Highly recommend this company for all your plumbing needs. Thanks RossCo
Response from RossCo Service Plumbers
"Thank you for the positive feedback [Member Name Removed]. Please let me know if you need my help again."
Peter H.
Aug 2019
Plumbing
It was great, they were very thorough, very communicative, very punctual. They tell me everything I need to know.
Response from RossCo Service Plumbers
"I appreciate the kind words [Member Name Removed]. Let me know if you ever need my help again."
Joe D.
Aug 2019
Plumbing
They've been always professional and courteous. They did a good job and clean up when they leave. They were always fair with the pricing and I would definitely use them again.
Response from RossCo Service Plumbers
"Thank you [Member Name Removed] for the kind words. RossCo is always happy to help."
Trevor P.
Aug 2019
Plumbing
Great. They do excellent work, they have excellent service and I am very happy with their service.
Response from RossCo Service Plumbers
"Thank you so much for the positive feedback [Member Name Removed]. Please keep us in mind for future projects."
Bjorn W.
Aug 2019
Plumbing
Everything was great. They were super friendly and got the job done quickly.
Response from RossCo Service Plumbers
"Thank you for leaving a review. Please keep us in mind for your next project."
Licensing
Bonded
Insured
Licensed*
Trade License Number
Ross*rs857ow
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
11/06/2021
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
RossCo Service Plumbers is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
RossCo Service Plumbers accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, RossCo Service Plumbers offers free project estimates.
No, RossCo Service Plumbers does not offer eco-friendly accreditations.
Yes, RossCo Service Plumbers offers a 10% senior discount.
Yes, RossCo Service Plumbers offers emergency services.
Yes, RossCo Service Plumbers offers warranties.
RossCo Service Plumbers offers the following services: At RossCo Service Plumbers we offer residential plumbing solutions. We can repair or upgrade current plumbing pipes in your home. Install fixtures as in sinks, toilets, tub, showers, and water heating devices. RossCo can locate and repair pipes outside of your home too.
RossCo does not work on septic tanks or wells, but if you contact we can make a recommendation on these.