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"It was good. They were very good. They were quick, efficient, and cheap."

"Service Requested : Electrical panel replacement, dryer circuit, bedroom circuit & quad outlet. The crew were early, dedicated and doggedly determined. Day one was a the long pole, the panel replacement. They didn't stop until they were done. Went to sleep in a warm bed that very night. Next day they returned to wrap-up the dryer & bedroom circuits. They were thorough. They did the "best effort" and took no shortcuts. And the quote was much lower than every other (I obtained 7). Completely and happily recommend them."

"We expanded our deck this summer—finishing and waterproofing the underside to create a new outdoor entertainment space below it. The electrical work involved running new power conduits from our main panel to the back of the house and installing new LED ceiling lights and heaters for the space. At the start of construction we met with Switch's owner/estimator (Tyler Keezer) and our main contractor (Trevor Daley of Urban Oasis, LLC) to outline the project requirements. We decided out what kinds of lights and heaters we needed, where to place the switches, and how to route the new power to the back. Tyler proposed the we bring the power through the ceiling of our garage and then our basement studio to.get to the new rear patio. The work was done in two phases. After the deck was framed out, the Switch crew (Colby and Dan) came out to add a couple of AFCI circuits to our main panel and run the power out to the deck at the rear of the house. I appreciated not only the care and quality of their work, but also their flexibility and ingenuity in working out, on the spot, a better way to route the power lines around the outside of the house to avoid any sheetrock damage, patching, and repainting by bringing it through the basement ceiling as was the original plan. The work had been permitted and our city inspector pronounced it excellent. A few weeks later, when the carpentry was complete and the new ceiling installed, Colby and Dan returned to do the final installation of the light fixtures, heaters, and switches. (We went with a Lutron-Caseta system so that we could have wired dimmer switches inside the house and a wireless remote switch out on the patio.). Before leaving, Dan was also helpful in figuring out for us which of the wires running along the side of the house were legacy landline phone and satellite coax so we could remove them and neaten up the appearance of the building. We've worked with Switch Electric on a variety of projects since moving to our house two years ago, beginning with correcting a list of items that turned up in our pre-purchase inspection report and moving on to installing new lighting in several rooms, an overhead fan our master bedroom, a standby generator, and hanging new pendant light fixtures in our dining room and main entry. Their pricing is fair. Their work is excellent. Their cleanup is immaculate. They are always ready to answer questions and make adjustments based on my concerns. I've been a satisfied and repeat customer for two years. PS: Just passed final inspection."

"Project started great and everyone was very friendly. Toward the end of the project I found things that were damaged in my home and a number of items that Exo Electric failed to complete. As soon as I mentioned these items, their attitudes shifted instantly and then weren’t so friendly. I hired them to remove all of the dangerous knob and tube wiring, replace the panel inside, swap all switches & outlets and replace the box and mast outside. The knob and tube wiring is still in my house, they installed light switches crooked, did not swap every outlet like they said they would, left a major outlet in the kitchen dead-no power to that outlet still to this day, installed that outside box cooked and not flush to the house, the mast is touching my new roof done a few weeks ago and bending shingles, the box inside is not installed properly and does not latch shut. They said they were going to bring a label maker to make the box nice but instead wrote everything by hand and not clearly, quite sloppy actually. They attempted to charge me an exorbitant amount amount for additional work to remedy these issues and I said no. They went on to say that they were not coming back and that the job is marked as complete. This. Reach of contract on their part has caused multiple issues with other projects including the roof, siding and gutters. Customer service from this company was horrendous and they are anything but professional. The GM Cory Hessiltine was extremely unprofessional on our 1 call, using profanity and not allowing me to speak. He went on a rant and essentially “told me how it is”. This company is run by sleazy sleazy sales people, I was clearly just a number to this company and they do not care about helping their customers, their only concern is getting paid- not doing what is right. Don’t make the same mistake that I did in hiring these amateurs."

"The worst customer service! First of all, I pay my membership monthly so that I can have someone come out and do my maintenance for both heat and AC. For the past year, I have been getting cancelled due to short staffing. So finally someone came out and looked at my furnace and was told that our blower wheel was dirty and needs to be clean. I was also told that the reason why it was so dirty was because we were using such thin filter, I told the tech that we were actually using a thicker one before but we were told by the previous tech not to use a thicker filter since it will make the furnace work hard. The tech also told me to call Mountlake location ask for discount for all that trouble. I have spoke to someone named Leslie (very sweet lady) about the potential discount and she was supposed to return my call after talking to a manager but never heard back. So, I called again later the day and someone name Gloria answered the phone and so I told her that I was just following up with the discount I was asking about and she straight up said "So why would we give you discount?" in a very rude tone. She was very unprofessional and a big Liar. She told me that they had no managers today but I told her that I was told earlier that the managers were just in a meeting and she was like well let me call the manager for you right now and I will give you a call."

"Install and function went smooth. Tech even applied a WA state tax break that I was unaware of. Saved me hundreds of dollars on tax. Professional, quick work, suggesting ways to save money. Excellent all around."

"Perfect, Sergie and his team not only are professionals but also great at customer services Sergie went above and beyond to get my job done on time ."

"Montana’s job exceeded my expectations. I will definitely refer them to anyone without hesitation."