Best heating and air conditioning pros near Pacific, WA

"With freezing weather on the way, it was time (past time) for maintenance service on our 10-year-old gas furnace.  After much research on the List, I called Pacific Air Systems because of their positive reviews.  The office staff were cheerful and helpful, and they worked with us to get an appointment time that would disrupt our workday as little as possible.  Technician Nathan was perfectly on time.  He was friendly and professional, everything you would want in a technician (he was even very kind to my pet).  He explained up front what the maintenance service would include.  Fortunately, no problems were encountered.  One component was at the end of its useful life, and he gave me the option of replacing it now or waiting, and he explained the ramifications.  I played it safe and replaced the part while he was here.  When done, he explained the company's optional service contracts with absolutely no pressure to buy anything.  I did decide to purchase a one-year agreement just to avoid the hassle of trying to remember to schedule next year's maintenance appointment.  It's a good idea to have reliable service providers lined up for your plumbing, electrical, and HVAC needs in advance, and I feel very confident in Pacific Air Systems after this.
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"Purchased 2 smart thermostats, installed them myself and apparently blew a panel board I didn't know I had. They moved the new panel out where I could actually see it, previous tenant had hidden it behind the furnace, and repaired all of the damage I had unwittingly caused. Explained everything, kept me up to date while they were doing the repairs, and overall, I just feel very glad I went with Rob and HVAC Service Pros. The previous company I'd used, Ranger HVAC, had told me things in my system were A-OK, when they weren't. I highly recommend hiring Rob and HVAC Service Pros. Quick response, knowledgable, saved my bacon. No complaints, nothing but praise."

"While he was here he was courteous, helpful and very professional. Only problem is he did not get back to me with an estimate for the broken thermostat and duct work. Maybe this is because of the cold snap.  I'll wait a bit and call them back myself.
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"Took about 2.5 days to remove an antiquated panel, meter and mast and replace with a more modern one. They also cleaned up a bunch of wiring issues in the house and ran conduit and power for an HVAC system. I am still pending power company inspection, but I'm sure the work will pass easily."

"We have a very old, complex HVAC system and they have been very responsive and keep it running smoothly. I will continue to use this company exclusivey."

"Received 4 quotes. Cummings was the least expensive that I used to bargain two others to. They matched but had install dates of 30 days. Cummings had their electricians and HVAC guys here in 8 days. Installation done in 4 hours. All had good customer service & tech skills."

"I had three estimates at our house for our conversion from a gas forced-air furnace to a heat pump/gas furnace installation.  I was most impressed by Evergreen's rep. Scott, as he was very helpful in explaining the technology and was the only one of the three to do a J load calculation on our home.  I also felt after the estimates were all given that Evergreen's was the best buy in terms of the product features vs. overall cost.   As I researched our installation I realized that my mother's all-electric home would be better served by a heat pump as well.  Again, Scott did the best job of all three estimators there as well.  

After the down payment of 50% of the cost the installation was set up within two weeks for both locations.  The work was done on time and efficiently.  My mother's job was done in a few hours, mine took a couple of days.  I'm happy to say that both units are performing perfectly, through both the colder weather of March and the warmer than usual days we've had in April.  

There were a couple of things that should be mentioned, not major issues but worth noting.  

The installation of our heat/pump and furnace did not meet City Code on the initial inspection as the condensation pump was placed on the floor.   City code required it to be 18 inches off the floor due to a potential for an explosion should there be a gas leak.  The correction was done within a few days, but I did have to schedule a city inspector on two different days.   The city inspector remarked that the installer 'should have known better'.  

On my mom's split heat pump the indoor blower unit began making a loud clanking noise one month into use.  Evergreen was quick to come out, mom called on Sunday morning and was able to have a crew come out the next day.  Apparently the installers had missed a mounting clip on the external cover of the indoor unit and over time the casing sagged enough that the rotating fans began to hit the inside of the case.  

Several weeks after our work was done I was called by the financial office asking me to pay the remaining 50% balance.  I pointed out that it had been paid on the day the work was done, but apparently the payment was not correctly registered as having been paid by their accounting office.  Fortunately I was able to point to my credit card statement indicating that the balance had been paid in full.  

Overall Evergreen did a professional job from start to finish and I have no hesitation in recommending them.  Given their expertise and experience I have no doubt that my equipment will continue to be well serviced going forward.  "

"Technician was knowledgeable, explained all my options and provided best choices for my circumstances. Provided additional recommendations regarding the condition of my heat pump/furnace and what needed to be done in the future."

"Estimates were detailed, clear & there were no extra charges on the day of service. Timely arrival and completed work prior to expected finish time. All work was reviewed with us to ensure there were no concerns before leaving. I would absolutely use Post Results again for my HVAC needs."

"Spencer was great! He thoroughly explained the issue with my electric panel and was able to fix it the same day. I'm glad I went with Hart's and would use them again for my electric, plumbing, hvac needs."