Best heating and air conditioning pros near Pacific, WA

"With freezing weather on the way, it was time (past time) for maintenance service on our 10-year-old gas furnace.  After much research on the List, I called Pacific Air Systems because of their positive reviews.  The office staff were cheerful and helpful, and they worked with us to get an appointment time that would disrupt our workday as little as possible.  Technician Nathan was perfectly on time.  He was friendly and professional, everything you would want in a technician (he was even very kind to my pet).  He explained up front what the maintenance service would include.  Fortunately, no problems were encountered.  One component was at the end of its useful life, and he gave me the option of replacing it now or waiting, and he explained the ramifications.  I played it safe and replaced the part while he was here.  When done, he explained the company's optional service contracts with absolutely no pressure to buy anything.  I did decide to purchase a one-year agreement just to avoid the hassle of trying to remember to schedule next year's maintenance appointment.  It's a good idea to have reliable service providers lined up for your plumbing, electrical, and HVAC needs in advance, and I feel very confident in Pacific Air Systems after this.
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"Service Tech gave us options on route we should take on fixing our HVAC issues."

"It went fine.  It went really well.  I needed the set up and the appointment that day when I purchased the big deal but they came out probably within a week.  I paid an additional cost besides the $149 big deal just for the part.  I will absolutely recommend this provider to a neighbor.  The part was a solenoid, it was a big solenoid on the air conditioner and that is what made it quick.  We were very appreciative that he could fix it."

"In the beginning the 4 nations of Electric, Plumbing, Heating, and Air lived in harmony. Because Seatown maintained the balance. We have used Seatown for 15 projects now for spanning all their services. When we bought our old home, we had Seatown and other competitors provide quotes on installing HVAC. Their planning, thoughtfulness to our needs, price is why we chose them. As the summer heat spikes, we don’t regret our choice and are glad that our home is an oasis. Every time they come out, we ask for more things to be done than what was agreed to and every time they work to extra hard to get it all done. They go the extra mile in doing some simple projects for free and giving advice on how to lower our costs as new homeowners. I have been able to call or text them about issues or ideas and get advice with out the pressure to buy services. That’s not something you find in just any company. Their staff has always been polite, clean, and diligent about getting the job right the first time. As we continue to fix up our old house, we will be using Seatown for projects large and small and we hope you will as well."

"We have a very old, complex HVAC system and they have been very responsive and keep it running smoothly. I will continue to use this company exclusivey."

"Received 4 quotes. Cummings was the least expensive that I used to bargain two others to. They matched but had install dates of 30 days. Cummings had their electricians and HVAC guys here in 8 days. Installation done in 4 hours. All had good customer service & tech skills."

"I had three estimates at our house for our conversion from a gas forced-air furnace to a heat pump/gas furnace installation.  I was most impressed by Evergreen's rep. Scott, as he was very helpful in explaining the technology and was the only one of the three to do a J load calculation on our home.  I also felt after the estimates were all given that Evergreen's was the best buy in terms of the product features vs. overall cost.   As I researched our installation I realized that my mother's all-electric home would be better served by a heat pump as well.  Again, Scott did the best job of all three estimators there as well.  

After the down payment of 50% of the cost the installation was set up within two weeks for both locations.  The work was done on time and efficiently.  My mother's job was done in a few hours, mine took a couple of days.  I'm happy to say that both units are performing perfectly, through both the colder weather of March and the warmer than usual days we've had in April.  

There were a couple of things that should be mentioned, not major issues but worth noting.  

The installation of our heat/pump and furnace did not meet City Code on the initial inspection as the condensation pump was placed on the floor.   City code required it to be 18 inches off the floor due to a potential for an explosion should there be a gas leak.  The correction was done within a few days, but I did have to schedule a city inspector on two different days.   The city inspector remarked that the installer 'should have known better'.  

On my mom's split heat pump the indoor blower unit began making a loud clanking noise one month into use.  Evergreen was quick to come out, mom called on Sunday morning and was able to have a crew come out the next day.  Apparently the installers had missed a mounting clip on the external cover of the indoor unit and over time the casing sagged enough that the rotating fans began to hit the inside of the case.  

Several weeks after our work was done I was called by the financial office asking me to pay the remaining 50% balance.  I pointed out that it had been paid on the day the work was done, but apparently the payment was not correctly registered as having been paid by their accounting office.  Fortunately I was able to point to my credit card statement indicating that the balance had been paid in full.  

Overall Evergreen did a professional job from start to finish and I have no hesitation in recommending them.  Given their expertise and experience I have no doubt that my equipment will continue to be well serviced going forward.  "

"Technician was knowledgeable, explained all my options and provided best choices for my circumstances. Provided additional recommendations regarding the condition of my heat pump/furnace and what needed to be done in the future."

"Estimates were detailed, clear & there were no extra charges on the day of service. Timely arrival and completed work prior to expected finish time. All work was reviewed with us to ensure there were no concerns before leaving. I would absolutely use Post Results again for my HVAC needs."

"This company really knows what they are doing. From the time we met with the salesman until after the project was done it has been nothing short of excellent. Our salesman Jim Hayward walked us through the whole process and made sure that we were happy throughout the entire time. And his knowledge of the systems we were looking at was more in depth then anyone else we talked to before purchasing this for our home. When it came time for the work to be done everything went smoothly. All of the staff we dealt with from Puyallup Heating and Air were very friendly and all about giving us everything we needed. And the really comforting aspect of this whole project is that this business has been in the area for more than 60 years which gives us that peace of mind to know that if anything goes wrong with our system they will be there to help us. Very professional service, very friendly staff, very nice system and worth every penny we spent on it."