
Serving Lacey, WA and surrounding areas
Approved
In business since 1984
Free estimates
Emergency services offered
"With freezing weather on the way, it was time (past time) for maintenance service on our 10-year-old gas furnace. After much research on the List, I called Pacific Air Systems because of their positive reviews. The office staff were cheerful and helpful, and they worked with us to get an appointment time that would disrupt our workday as little as possible. Technician Nathan was perfectly on time. He was friendly and professional, everything you would want in a technician (he was even very kind to my pet). He explained up front what the maintenance service would include. Fortunately, no problems were encountered. One component was at the end of its useful life, and he gave me the option of replacing it now or waiting, and he explained the ramifications. I played it safe and replaced the part while he was here. When done, he explained the company's optional service contracts with absolutely no pressure to buy anything. I did decide to purchase a one-year agreement just to avoid the hassle of trying to remember to schedule next year's maintenance appointment. It's a good idea to have reliable service providers lined up for your plumbing, electrical, and HVAC needs in advance, and I feel very confident in Pacific Air Systems after this.
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